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Frequently asked questions
Can you advise which hosting plan I should choose?
Without knowing your website, and how many visitors, it gets this is difficult to advise on this. Arvixe has a variety of plans available, including shared hosting, VPS hosting, business hosting and dedicated server hosting.
If you’re starting a small, personal website that probably won’t get much traffic in the beginning, then you may wish to consider their basic shared hosting plan. You can later upgrade this to something more advanced when your website grows.
Can I pay monthly?
Yes, you can pay monthly: just pay for one month of hosting with your initial sign-up. However, it’s worth considering that your coupon code will only apply to your first invoice period, so after that, your service will renew at the regular rate. This means that you will get a bigger discount by paying for a longer time in your first payment.
What other billing cycles does Arvixe offer?
You can choose from monthly, six-monthly, yearly, or two-yearly payment plans. These payment plans are available on all of the hosting types, including shared hosting, dedicated and VPS plans.
Does Arvixe offer a free domain?
Yes, all of Arvixe’s hosting plans include a free domain name registration; this applies to the domains .com, .net, .org, .us, .info and .biz. The domain will always be free for as long as you continue to renew your hosting with Arvixe, and the offer also applies to domain name transfers.
What types of payment can I use to pay?
Arvixe accepts Visa, American Express, Discover, and MasterCard. They also accept PayPal, Skrill, Bitcoin, Amazon Payments and Alipay.
Does Arvixe accept PayPal?
Yes, Arvixe does accept payment via PayPal.
Does Arvixe accept Bitcoin?
Arvixe does accept payment via Bitcoin.
Is there a money-back guarantee? If so how long?
Yes, Arvixe offers a 60-day money-back guarantee for new shared hosting accounts. Refunds are available for hosting costs only, with add-ons such as domain registrations or SSL certificates specifically excluded. Any claim must be made within 60 days of opening your hosting account with Arvixe.
Will my price go up when my hosting plan renews?
Yes, your price will go up if you have utilized our one-time discount, as it only applies to your first invoice. You make larger savings by signing up for a longer billing term.
Does Arvixe offer domain privacy?
Yes, even though it’s usual for hosting companies to charge an additional sum for domain privacy, Arvixe offers domain privacy for free. When you get a new account, just click the checkbox titled “Private Registration” when ordering.
If you forgot to do this at the order stage, you could still get domain privacy for free by adding it after. To do this, log in to your account and navigate to Domains in the menu. Then click the + sign next to the domain you want to change to private, and turn on “Private Registration.”
What is Arvixe’s “Automatic Software Installation”?
This is an extra feature that is given to Arvixe customers free of charge when they get a new account. If you need a particular software installed on your hosting account, such as WordPress, Joomla or PrestaShop, then you can install it easily within minutes via their automated system.
Jonathan Griffin Editor, SEO Consultant, & Developer.
Jonathan Griffin is The Webmaster's Editor & CEO, managing day-to-day editorial operations across all our publications. Jonathan writes about Development, Hosting, and SEO topics for The Webmaster and The Search Review with more than nine years of experience. Jonathan also manages his own SEO consultancy, offering SEO developer services. He is an expert on site-structure, strategy, Schema, AMP, and technical SEO. You can find Jonathan on Twitter as @thewebmastercom.