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Frequently Asked Questions
Can you advise which hosting plan I should choose?
InMotion Hosting offers three different plans. The main difference between the plans is related to the number of websites you can host. The Launch Plan is suitable for two websites; the Power plan offers six websites, and the Pro Plan provides unlimited websites.
All plans offer unlimited disk space and bandwidth, although you should check their terms and conditions for any restrictions. It is usual for file storage and files unrelated to your website to be prohibited.
If you need a little more power, then you may wish to consider their VPS plans. Their base plan offers 1.5GB Ram boostable to 4GB during busy periods and 60GB SSD space for just $29.99 per month with our Inmotion Hosting Coupon.
If you decide this company is not suitable for you, you may want to check out SiteGround.
Can I pay monthly?
You can pay monthly, but only with their Pro plan. Paying monthly is not the cheapest way to buy hosting as any deals will only apply to the first month. Also, InMotion Hosting charges a $40 setup fee when you pay monthly.
What other billing cycles does InMotion Hosting offer?
They offer 12-monthly and 24-monthly billing cycles on the Launch Plan, and monthly, 6-monthly and yearly on the Pro Plan. It is significantly better value to sign up for two years.
Do they offer a free domain?
No, InMotion Hosting do not offer a free domain with their hosting plans.
What types of payment can I use to pay?
During the order process, the only methods of payment specified are Visa, MasterCard, Discover, American Express, purchase order or check.
Does InMotion Hosting accept PayPal?
There is no option to pay via PayPal on the order form. However, you can pay by PayPal if your order is not with the monthly payment option and the order is over $50.
If you wish to do this, just simply open a live chat or ticket, and they will process the order for you.
Does InMotion Hosting accept Bitcoin?
They do not accept Bitcoin at this time. If paying by Bitcoin is essential, then we suggest Namecheap.
Is there a money-back guarantee? If so how long?
InMotion Hosting offers a 90-day money-back guarantee. The guarantee does not apply to addons such as domain names or SSL certificates.
The money back guarantee only applies to new accounts, not renewals.
Will my price go up when my hosting plan renews?
Yes. The discount offered by our deal only applies to the initial invoice. We recommend signing up for two years to make the most of it.
Will InMotion Hosting transfer my website for me?
Yes. They will transfer up to 3 items for you free of charge. An item can be either your entire cPanel account (which includes the website, emails) or if no cPanel is currently used then an item may be a database or the website files. If you have more than this, you can pay $10 for each additional item transferred.
Does InMotion Hosting take backups of my website?
Yes, automated backups are taken of your website, but there are a few things you should know. Firstly, backups will only be made for websites less than 10GB in size. Secondly, you are limited to restoring your account once every four months free of charge. Further restores are subject to a fee of $49.
We always recommend taking your own backups.
Jonathan Griffin Editor, SEO Consultant, & Developer.
Jonathan Griffin is The Webmaster's Editor & CEO, managing day-to-day editorial operations across all our publications. Jonathan writes about Development, Hosting, and SEO topics for The Webmaster and The Search Review with more than nine years of experience. Jonathan also manages his own SEO consultancy, offering SEO developer services. He is an expert on site-structure, strategy, Schema, AMP, and technical SEO. You can find Jonathan on Twitter as @thewebmastercom.