SiteGround Cloud Hosting Reviews

SiteGround Cloud Hosting Reviews

Read our expert opinion of SiteGround, along with unbiased reviews from 12 real users

SiteGround's reletively new auto-scalable cloud is, for the price, no doubt the best Cloud Hosting you can buy. With its HHVM, SSD, Memcached, HTTP/2, NGINX optimized servers, along with full management and 10 minute support response times there is no others like it.

SiteGround started web hosting back in 2004 by a couple of University Students. Much has happened in the proceeding 10+ years, and they are now known for "Premium" hosting with specialists in WordPress and Joomla. They are particularly praised for their excellent support.

Editor's note: SiteGround are our Editor's choice for Cloud hosting, who have the highest feedback from our readers, consistently scoring top among all the hosting providers we review. The only comment, is that this is a fully managed product that is fully optimized.  As such it is not suitable for users who wish to customise the server environment themselves, not that you would need to with this.

SiteGround key points

Editor's picks

Editors choice award, Recommended

Top considerations

CloudFlare Railgun, Dynamic Caching, Not EIG Owned, SSD Hosting

VPS Features

Managed, No Root Access

Platform

Linux

Control Panel

cPanel

Server Location

Asia, Europe, US

Developer features

Git, Site staging, WP CLI

Expert Opinion

SiteGround Cloud Hosting Review

SiteGround Cloud Hosting Plans allow a choice between Linux and Windows.

The following are just an example of the plans offered. In reality, you can fully customize your plans, adding more RAM, CPU or SSD Storage on demand.

Entry Business Business Plus Enterprise
SPACE 40 GB 60 GB 80 GB 120 GB
TRANSFER 5 TB 5 TB 5 TB 5 TB
CPU Cores 2 3 4 8
Memory 4 GB 6 GB 8 GB 10 GB
PRICE $80 $120 $160 $240

siteground autoscalable cloud Whilst SiteGround offer 4 preset plans, you can actually fully customize how many CPU Cores, RAM and SSD Storage that you want. This can actually save you a few dollars, but also allow you to scale up for a little extra power at minimal cost.

The ability to get the resources that we not only need, but "want" without feeling that you are paying for stuff we don't is quite a nice feeling.

Probably the best thing about the Cloud is that you can configure it to auto scale upon set criteria. This is particularly useful if you are expecting an increase in traffic or that you just want to make sure your website is always online.

We cover this in a little more detail in our separate article about the feature, but you can see below from the screenshot just how easy it is to configure:

autoscalable siteground vps

As you can see, you can set at percentage resource usage will trigger an increase, and the maximum increase in resource allowance to be increased to. The pricing is clear cut, and you can downgrade the following month should you choose.

HHVM — The Game Changer

hhvm siteground HHVM is a technology that uses a "just-in-time" compilation approach to significantly improve the speed of handling PHP scripts, thus making dynamic websites such as WordPress or Joomla or any CMS significantly faster ... not by just a little either, but by a mile.

HHVM is the technology developed and used by Facebook, and is taking the hosting industry by storm ... Unfortunately, the implementation has been very limited up until now, with only the top tier Managed Hosting Companies and a select few others even offering it, and even then only on dedicated enterprise solutions costing $400+ per month.

So, when we heard about SiteGround using HHVM on their Cloud (20th May 2015) we got a little excited. 

You will see to the right though a speed test done by Metal Toad, and you can see that Drupal runs significantly faster.

Highlighted Features

The Cloud has everything that you would find in their powerful developer centric GoGeek Shared Hosting plan. This includes:

  • WordPress & Joomla Toolkits — Automate simple tasks such as resetting admin. passwords, fixing file permission issues, changing your domain, or just deleting the installation. All these issues can literally be done in one click. You can read more about the Toolkits here.
  • SuperCacher — Includes VNginx and Memcached to cache not only static files, but PHP and database queries. Unlike W3 Total Cache that can be used to cache such things, SiteGround caches it to RAM making it much faster than even SSD hosting (which the Cloud also includes!). More information on the SuperCacher can be found here.
  • Developer Features — This is probably one of the things that make SiteGround such good value. These are very powerful features that include website Staging, WP-CLI, Drush integration (command line interface for Drupal) and Git integration. Again, we have covered these in depth here.
  • CloudFlare Railgun — This is one of our favorite things right now, and is particularly effective for caching the uncacheable. What we mean is that certain websites are not cached very well, such as HTTPS, or Ecommerce websites. What CloudFlare Railgun does is cache the page in its edge servers, and then only retrieve changes. This means that pages that would not normally be cached, now are. We use Railgun on this website with great results.
  • HVVM — As Discussed Above

WHM + cPanel Control Panel

With their Cloud Plan you get both WHM and cPanel. This allows you to have separate cPanel accounts for all your different websites, much like you would with a Reseller account.

There are a few downsides to a fully managed Cloud, and especially so with SiteGround. Quite a lot of the WHM functionality has been disabled so things like the backup file restore functionality is gone, as has many of the other admin. configuration settings. You can of course create accounts, define packages and such.

That being said, this means it is very hard to break anything, and as the Cloud is full optimized straight out the box you shouldn't need to anyway.

In addition, you cannot change any configurations via Root either as no access is given.

That being said, if you need minor tweaks to things like PHP timeouts or anything like that, they are more than happy to make the changes for you. For any larger changes you will have to pay a premium, but they are happy to help.

SiteGround Cloud Hosting Review

Editor's Expert Opinion

Editor's Expert Opinion

If you are looking for highly specialized hosting, with RAM-based caching, PHP 7, OpCache, Site Staging and a whole host of other features, then this is for you.

They are our top recommended web hosting provider for a reason, and if you want to guage just how great their support is, you may want to read some of the user reviews on our shared hosting review page. They blow all competition out of the water in all areas.

What people are saying

Find out what people are saying about SiteGround below, or alternatively, if you have experience with them yourself, feel free to leave your review.

Review type: Cloud Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Very pro-active on web security and best practices and always willing to go the extra mile to complete open support tickets. The Siteground tech support staff are extremely knowledgeable in both wordpress and joomla content management systems which have helped to solve many problems I used to rely on forums to answer.

Review type: Cloud Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I wanted a place where I could quickly and easily put up a site in which I embedded an application built on another cloud hosted service. I also wanted a responsive site using a site builder tool (just being lazy/efficient) AND allowed me to have a cert and force HTTPS on the whole sure. After a long search I found siteground that finally meet AOL my nerds.

Pros: Very friendly and incredibly responsive and b knowledgeable.

Great service both pre-sale, tech support for some questions and billing. All around great group.

Cons: None

Review type: Cloud Hosting

Overall review score

Recommended: Yes

9.4
Support
10
Features
10
Speed
10
Uptime
9
Value
8

Hello
What a stunning customer care support.
I had lots of issue of my website like website transfer,internal errors.
All the problem was solved by team.
Speed is the most important aspect to get siteground.
Other features like website improvement tools, website transfer,super catcher,cloud services are major features of it.

Review type: Cloud Hosting

Overall review score

Recommended: Yes

9.8
Support
10
Features
10
Speed
10
Uptime
9
Value
10

I do recommend Siteground as a hosting provider! The main reason is their 24 hour support by chat, phone or tickets. There is a toll free phonenumber to call for any support required over here in Amsterdam, The Netherlands! In addition, for people without any experience and knowledge about building a website or starting a blog, there is lots of understandable turtorials to assist you. And if not, they are always able to help you 24h/day.
Don't even think about having trouble with Worldpress or Magento installation as they provide an installing app which automatically creates your store/blog! The so called "control panel" provides a nice and understandable overview of the hosting options. Encryption of data over the internet via SSL protocol is a must for every store owner, and easily installed via Siteground. Depending on your account, the most advanced caching techniques are available for superior fast page loading (Varnish/Apache, Nginx/HHVM, memcached, static cache, GooglePagespeed and CDN) which is one of the main factors for page ranking in Google.

In conclusion, Siteground offers premium support for everyone plus a wide range of hosting services no matter what background you have, language you speak or purpose you have!

Review type: Cloud Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I tried many hosting companies (Bluehost, HostGator, GoDaddy and lots of Dutch ones) and finally ended hosting everything with SiteGround.

I actually love going over to the support chat or ticket service since the support team is not only friendly (I've been tearing my hear out while talking to support at some other big hosting companies), but also help you find the best solution to your problem.

I now host all my client websites at SiteGround, have used the lower plans as well, but it was very easy to scale up to higher cloud plans with more features. They just make it very easy to work with them, that is why I would definitely recommend hosting with these guys and girls.

Pros: Best support ever: friendly, quick, personal and effective.
Great tools for WordPress nerds like me to help optimize my websites and make them superfast.
Never had any downtime problems.
Comprehensive tutorials about every subject.
Did I say amazing support already? They even helped me fix some local issues.

Cons: Not sure if I can name any, if I have any problems (as will happen with any hosting company) they will solve it immediately.

Review type: Cloud Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I use Siteground since about a year and as our Site required more performance we upgraded from very basic shared hosting to more advanced shared hosting and Cloudflare caching. In the end the shared hosting came to its limits with our requirements and dedicated was out of our budget so we asked the support for ideas and switched to cloud hosting at very affordable budget.
I really recommend Siteground. You can start very basic and services scale with your needs. Support is very good and skilled.

Pros: Very good support
Pricing very fair
Scales very good

Cons: NONE

Review type: Cloud Hosting

Overall review score

Recommended: Yes

7.6
Support
9
Features
9
Speed
4
Uptime
9
Value
7

We are coming to the end of our six month test of SiteGround’s VPS Cloud service.
The positive reviews for Siteground primarily come from the shared hosting packages that they offer.
However, we have mixed feelings about the company and their services.
We just upgraded to the new Enterprise Cloud hosting (migration cost of 140USD), and noticed a bump in performance in the backend admin of our WPMU. The move did not help with pageload times, nor did we see an improvement in throughput, our main concern.
The biggest gripe I have about SiteGround services is the lack of resources they apply to their VPS product, especially in relation to bandwidth. This is not to be confused with pageload times.
This page, as an example, has a pageload speed of 6.98 seconds, and a throughput (also known as download speed) of 41.44kbps (we’re testing from Sydney, Australia). Our eCommerce site, coriandercustomprinting.com, has a pageload time of 4.25 seconds, but a throughput of only 28kbps.
We’ve tested numerous SiteGround customers’ sites that we found on hosting-reviews, and while a few of them ranked similarly, the majority tested were around 300-400kbps and upwards.
We also looked at customers on Inmotion, and did our own testing on a Cloudways’ trial server. Here to we saw throughput speeds upwards of 500 to 600kbps on average.
The frustrating thing about these two sets of tests is that many of the sites that performed better were located State side, and from the comments left in reviews, are on shared hosting plans.
We also noticed that our dedicated and server IPs were located in the US - our server is in Singapore, and as I mentioned above, we’re in Sydney, Australia.
We’ll continue to work with SiteGround to try to resolve this issue, but if we can’t we’ll be moving to a different hosting plan with another provider. Which in many respects would be a shame, as the new cloud hosting is a vast improvement over the old troubled one, with tons of improvements and options. But at the end of the day, if the pipe connecting your service is really small, the super optioned VPS doesn’t really count for much.

Pros: Support is great, very responsive
Features of the "new" Cloud Server are awesome

Cons: Speed has improved on the brand new VPS Cloud servers, but the throughput is dismal at best
Overall value vs. cost is lower because of the bandwidth issue

Review type: Cloud Hosting

Overall review score

Recommended: Yes

9.6
Support
10
Features
10
Speed
10
Uptime
10
Value
8

I have been running website for the past 9 years and have gone through at least a dozen hosting companies. I have used Big Name shared hosting from HostGator, HostMonster and DreamHost as well as more expensive Cloud hosting from MediaTemple, LiquidWeb and others.

Then I moved into the specialty WP hosting like WP engine and LightningBase.

Finally I settled on SiteGround about 7 months ago.

OMG! they are fantastic!

I jumped right in with their entry level Cloud 1 package. Since then I have added multiple add-on services like SSL and a super advanced Email Spam service.

I have used their telephone, chat and email ticket support offerings. They have delivered every time. I specialize in developing Membership websites and SiteGround is my goto hosting provider for clients who are struggling.

A+++!!!

Review type: Cloud Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I've used WP Engine, bluehost, Flywheel, Mediatemple and a few others and let me tell you...when it comes to the mix of prices, quality and features siteground takes the lead...very affordable though yet great performance (rare to find), with super quick support when needed and they just work hard...I'm blown away and will hands down be recommending them here on in...5/5 stars!

Review type: Cloud Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I have moved several websites to them for my friends and it costs a lot less than hosting each separately. Support has always been very helpful no matter what time of the day, and I love that I get their Supercacher on the VPS. Much better than getting a non-optimized VPS elsewhere.

healingorchestra.org

Review type: Cloud Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I already asked for support help many times, most of the time by the chat, and to now I am still amazed how helpful the support team is so effective, so polite. It is really a pleasure to work with Siteground.

Review type: Cloud Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Polite, prompt and reliable fully managed hosting - perfect for my non-web-developer colleagues at our charity HQ. Cloud3.

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