Arvixe Reviews

Only an idiot would ever do business with Arvixe. I was that idiot before, but luckily, I got smarter and cancelled all the services I had there.

My business mail @ gchris.com has been down for almost four days with no resolution. Many chats and promises of expedited fix by administrators. No fix and no indication of when it will be fixed. Unacceptable!

There was a time when Arvixe was great (thus the positive reviews of years ago), and I moved all of my websites to their platform, but after they were bought out things changed dramatically to the point where I moved everything away from them. I wrote my story about the problems they gave me in another place, but there is another issue I will address at this point.

Five days ago I received an email invoice from them telling me that they were going to charge me for another year. I wrote them back and explained that I no longer used their service so the invoice can be cancelled. I had previously allowed them to take my hosting charges from Paypal and despite my email they took my money anyway.

I was able to get someone on chat and they were unapologetic. It was explained to me that they did not refund money for "old accounts" (this contact was literally hours after my money was taken) and my only option was to log into my portal and make the request there. If accepted, I would receive credit, not a refund.

Fortunately, Paypal returned my money and I guess they will deal with Arvixe. So if you decide to be drawn in the low monthly charge (the phrase "you get what you pay for" applies here) then understand that there could be grief down the road. My recommendation is that you look through reviews to find a company that does not have experiences such as mine, and they despite what you end up choosing, the company could be eventually bought out and things could turn sour (this was my second experience of this happening).

Monday, February 20, 2017 - Yes Presidents Day. If you needed tech support for your website and called Arvixe you were rudely told that phone support was no longer supported and the call disconnected.

I am not a supporter of chat support especially at Arvixe since they chat staff is clueless and can easily screw-up your account (like they screwed-up my PHP configuration by making unrequested changes), continually asking you to wait making the time wasted an hour or more before they give up an put in a ticket that, currently, I'm waiting over 24 hours and it's rated normal when it was supposed to be urgent (site is inaccessible). FYI The chat agent I dealt with was the same one that screwed up my php configuration causing me to connect with another agent why, after an hour, was unable to correct the issue. Yes, I called support and was finally able to repair the damage.

Tuesday, February 22... After the warning that Phone Support was going to be discontinued I've now been on-hold with phone support OVER 3 Hours. During this time I have backed up my site locally along with database in preparation of moving to another host. OF COURSE MY WEBSITE IS STILL INACCESSIBLE!

Listening to 1980's advertising of (for that time) exciting features you can add to your Arvixe hosted website are as much as a joke as the "timeless" hold music.

This is a business account I've had over 4 years.

Don't waste your time with this host.

Today is 1/11/2017... I have a Windows hosting plan...

The LATEST version of PHP provided is v5.5.4

PHP v5.5 status
- Released 2013/Sept/19 (see https://secure.php.net/releases/)
- EOL and UNSUPPORTED for the PAST SIX MONTHS (see: http://php.net/eol.php)

PHP v5.6
- Released 2014/Aug/28
- Oldest version that's still being supported (see http://php.net/supported-versions.php), though only security fixes/etc

PHP v7.0
- Released 2015/Dec/3
- Oldest ACTIVELY supported version (see http://php.net/supported-versions.php)

PHP v7.1
- Released 2016/Dec/01
- CURRENT active/supported version

So, to recap...
the server isn't running the latest released version (OK, it's only a month old)... it's not running the latest major version (really? a year old?)... it's not running the oldest supported version (seriously, two years ago?)...
it is instead running an UNSUPPORTED version that was released more than THREE YEARS AGO.

When asking about this in the Live Chat (specifically whether an upgrade was planned), I was told "I cannot assure you that there will be any upgrade now"

Whether this is the fault of EIG or anything else is irrelevant.

I will be finding another hosting company, soon.

Arvixe has shut down both phone lines (recording stating unavailability) and the ability to submit a ticket! The only way to contact them is through online chat and let me emphasize - because I deal with them several times a day - these are NOT technicians, they're simply people trained to hit buttons for auto responses. The server our site is on has been down for TWO DAYS and we're losing business. Stay far away from this online disaster! Arvixe has NOT improved as one review stated. Its as bad as ever. Over 2 weeks we had a site unavailable because of a domain error that Arvixe caused when they set it up. I could spend all day sharing horror stories. Just stay away!

Since Arvixe was bought out it is total incompetence. They did a migration and our sites have been ruined ever since. Calloused incompetence and very little communication. Any good reviews must be before they were bought out. Also our level is business class so I can’t imagine what regular customers are getting. There is NO support and if you get a chat they are incompetent. Arvixe is over.

email down on 10/14/2016. What did they mess around with now?!?
I contacted support 2 times already. So far no action taken by Arvixe to this point other than creating support tickets. Oh and by the way there is no one to talk to on weekends other than the chat line (no phone support)! The chat folks seem to like the phrase ‘sorry for the inconvenience’. Perhaps they they should be directed to use the phrase ‘sorry for the crappy service, but our management just does not care.” This would be closer to the truth, I think. Thankfully our site is currently hosted with another company so only the email is currently messed up. BTW, this is on one of their business class accounts! Wonder how many days this will go on…

The last year with Arvixe has been terrible – support requests sometimes going a month or more without a response. I had a bunch of domains registered with them and getting them to let them go is like pulling teeth. Web sites would go down constantly and stay down, sometimes for days. It’s taken me almost a year to unwind all my business with them and it’s still not completely done. I wish I’d left the moment I learned of the EIG takeover but I didn’t and I’ve been paying for it ever since. I would never – EVER – recommend staying with any provider that EIG buys out. Lesson learned the hard way.

Averagely the support take 2 weeks to reply an email.

“HOST WITH ARVIXE AT YOUR OWN RISK”, Arvixe has deteriorated horribly since 2014. ticket response has become all but nonexistent. Website redundancy along with backup and restore are not a priority anymore so prey your site doesn’t go down because site restore from backup no longer works. {Insider tip off of impending DOOM} Safe to say if you haven’t already jumped ship you better do it soon or you will loose everything. {if its even operational} “OCTOBER 2016”!
+ PROS: Systems updated to SSD 2015
- CONS: Everything about Arvixe is HORRIBLE 2016 Completely useless, illiterate and unintelligent support staff.

HI this post so emotional
i have same bad experience my web
they are not profesional delete my data until 1 week not resolve you can imagin 1 week
they just send email
We at Arvixe experienced a technical error during an emergency maintenance that inadvertently deleted customer data. We are in the process of full data restoration, and anticipate this being fully completed by 11:00PM GMT.
We can appreciate how frustrating this may be for you and your business. As such, we want to take accountability for our actions and provide you financial relief for any inconvenience. Therefore, we will be issuing you a 3-month credit to your account with us.
i not need credit..jut open cpanel and let me download my data..
very bad services

Arvixe SUCKS. I’ve been with them for close to 10 years and truly the last 2 years has been HELL. Now any ticket i submit just doesnt get responded to and when i contact them via a live chat session, after waiting for an average of 10 minutes to be responded to. they only tell me that they have escalated the ticket and sadly that only doesn’t produce any results. As I type this review, i submitted a ticket 7 days ago and after 2 days of waiting for NO RESPONSE, I contacted them via life chat. The Agent told me my ticket has been escalated to a SENIOR TECHNICIAN who will resolve my Problem in the NEXT 2 Hours. 4 Days later, I’ve had to start another chat session to be told the SAME STORY. PROBLEM STILL UNRESOLVED.
Save Yourself the headache. They are NOT worth it
+ PROS: Good Value. Great Feature
- CONS: Poor. Poor. Poor Customer Service

This is the worst hosting provider around. DO NOT waste your money. their customer support is impossible to deal with and they WILL NOT provide a refund when you find out how horrible they are (even within the 60 refund guarantee period).

rosebloom web mail has been down for three weeks and they tell me they’re working on it. At least I could get a reasonable explanation when it was with the original owner. Not at all happy! If my staff took this long to restore a web site I’d have replaced them all. I suspect they were trying to upgrade and screwed it up.

If you want a hosting company that has a lot of erors for your site and bad resposne time for when you need help, then Arvixe is for you. I got a hosting account with Arvixe for less than 4 months. During that time, I had nothing but problems with them. My site kept getting error messages, the first being a 552 Disk full error, in which I didn’t have much information on my site. Then, the next month, I got a file system error. SO, the following month later, I got a 502 Bad gateway. Later, more problems with my website going down. I couldn’t even change my PHP version…in which I got errors. I contacted support…it took them 17 days to respond…during that time I got a new hosting company. I can’t get a refund or any money back from this crappy company. The support team seem to all be located in India. Arvixe is the worst hosting company I have ever experienced. The are a bunch of crooks that take your money.
- CONS: Bad customer support and Downtime

After 3 years I will be forced to leave this hosting provider. I have shared hosting packet, they were good until last few days my site is offline most of the time and I can’t even access to WordPress dashboard because of 503 service unavailable error. I had contacted support before and I always got answer in few hours. Now my ticket is open for 3 days and no final solution for my site. On chat they say they are working on solution but I don’t get that solution.
+ PROS: price
- CONS: everything else

They suspended our sites for using too much resources. Even it was an easy issue to fix they took days, seven days to be exact to get the site online again. Now we ran in another issue and they suspended our sites. We submitted a ticket over two days ago and no response yet. Talk to Meghashree on live chat and she told me that our support ticket moved to priority and it’s been over twelve hours and no response yet. I wonder how they are managing to stay in business. This is our last attempt to try to solve this issue.
+ PROS: Any hosting is good, as long as we don't get into any issues.
- CONS: Their service. They won't even check their support ticket for days.

Support is non existent. I bought a SSL cert almost 6 months aho, it still hasn’t been installed, and support does not contact me back. I’m currently looking to fire Arvixe, the danger is buying into a subsidiary. I own a lot of domains, they’re only hurting themselves.
+ PROS: Cheap.
- CONS: Support is non existent. I bought a SSL cert almost 6 months aho, it still hasn't been installed, and support does not contact me back. I'm currently looking to fire Arvixe, the danger is buying into a subsidiary. I own a lot of domains, they're only hurting themselves.

I’m current customer of Arvixe but for past several months their services are going down the hill.

Support response time is extremely slow and poor.

Thought of moving out of Arvixe by transferring my domain to another registrar but sadly due to Auth Code having special characters in it, new registrar failed to have it transferred.

Support ticket created but no response. Regeneration of Autho Code return same code.

Domain wouldn’t resolve for over 2 months. No access to the web hosting folder either. Told by customer support “You aren’t the only one having problems.” – like that is any consolation. Had to move to another host. Arvixe refused any refund.

Since being bought up by EIG, there is no aspect of Arvixe hosting that is any good.

Very poor…. Poor . Frustrating service i get. My site down 3-5 days sometime 2 week. i try all shared , Business Windows , Linux hosting.
Its wastage of money and time.

Used to be a great service provider!
Do not ever never use their service even for FREE.
There is nothing called Customer Service at this so-called company, no more!

I’ve cancelled my Arvixe account due to problems with their service and they are still trying to bill me a year later! Their customer support is horrible! Find another hosting service as this one is brain dead.
+ PROS: None!
- CONS: Non-functional tech support! Billing you after canceling!

Arvixe is hands down the worst hosting company that ive ever dealt with. As stated, uptime is a huge issue. When your site does go down, it takes hours to get a hold of anyone if at all. When you do get a hold of someone, all they do is open a ticket for you and tell you that someone will be contacting you. Then, 2 days later, you'll get a vague email from them requiring you to email them back again and wait another day. I had registered 3 hosting accounts with them and put in a request to cancel all of them two weeks ago. It is now 2 weeks later and they are still showing as active.

Pros: price

Cons: everything else

no phone support,
ignorant customer support people,
support really sucks !!

LEAVE !

Pros: cheap

Cons: no phone support,
ignorant customer support people,
support really sucks !!

LEAVE !

Just quit Arvixe. Uptime was great, and the platform is user friendly... but the support was absolutely terrible! I had two big issues: a third-party service was getting a 406 http error when trying to crawl my site (I suspect this happens to everyone who's hosted with them), and 90% of emails sent to my site's email account were NOT arriving. Well, the support guys basically showed ZERO genuine interest in helping me... they copy-pasted something useless and generic every time, and what's worse: when my tickets (this happened in both occasions) were upgraded to be looked into by a chief technical person, I never heard back from them ever again. So degradating! And apart from that, there's no way I can remove my cc or paypal account from their system... no link or place to do that. That tells you a lot about their philosophy :(

Pros: uptime, user-friendly

Cons: support, technical stuff, impossible to remove your cc or paypal

Down time is unbelievable!!
Left down for 24 hours (still down), I'm certainly losing business with ****** Arvixe!!!
No recommended at all.
If you send a support ticket, it will be answered immediately--after the problem is solved, which might take a few days!!! I contacted billing on a very urgent issue that should have been resolved BEFORE renewal. They replied about 10 days after renewal!!

Cons: Miserable up time. Very poor, unreliable service.

Arvixe is the WORST hosting company. The wait time is ridiculous and when you do get through to someone, they can't help. All you are getting is a call center located aboard. My site has been down for over a day and counting (not to mention all the other times). And now when I reach their 'support' there are little kids screaming in the background. Their overseas call center must be located in a Chucke Cheese. I have been with them for years, but this past year is has gone from bad to terrible. Time to dump them.

Pros: no pros

Cons: cons - see my post.

Not sure how Arvixe is getting such positive reviews.

We purchased 3 different hosting plans, none of them went smooth to start with.
Not sure, whats the technical glitch that goes bad during the setup.
And your account gets screwed. We spent 3 days for the setup.
But still no proper solution.

Support team gives excuses of 5 mins to look at the ticket / talk to the engineers.
Finally come up with sad response, the team is looking into it.

Rather sorry to have to be leaving this review, but recent experience compels me to, and I see I am not alone. I moved several sites to Arvixe a couple of years ago. No real problems in the migration and, as the main review indicates the features offered were unbeatable at the price. I would have to say that when all is running well I am getting good speeds and good uptime (although when the server does go down, why am I the first one to notice?) But, if there are problems, forget it. Effectively there is no support. Most recently some crucial emails failed to get delivered and I discovered that the cpanel mail trace function had been removed when they put an outgoing spam filter on the server, without notifying customers. No problem, support could arrange a trace. And then support disappeared. No reply for weeks. Still waiting.

My company had been with Arvixe for about five years. After they "upgraded" our server last month our web sites were down more than they were up. We have moved the hosting to another provider. Since then, I have spent two weeks trying to get a valid authorization code to transfer the remaining bit of involvement we have with Arvixe. Arvixe support is incompetent. They don't bother reading about the problem and keep sending generic try again messages. I have filed complaints with the BBB and ICANN. The farther I can distance my company from Arvixe the better.

Pros: Competitive price

Cons: Support is worse than incompetent. After a recent server "upgrade" our web sites were down more than they were up. I don't care what it costs. If your web sites are down there is a negative value.

I have been with Arvixe for a number of years and until recently, was fairly satisfied with them. The last several months have seen a steady decline in their ability to keep my website online. At this point, the site it down for some amount of time nearly every day. When I call, I get people who have no idea what they're doing other than to open a ticket and push it to the Windows App team, whatever that means. They also promise to keep me informed as to progress via email. The problem is that my email is on the same server (Rosebloom) and is also down. It's ridiculous. Don't use them. In fact, run. Screaming.

Pros: none

Cons: too many to name

Never Ever pay Arvixe account!!
worst ever!

Pros: NONE

Cons: Servers are more down that up!
customer support.. there is none!
arvixe servers have been hacked serveral times!!

AVOID!!!

the worst hosting services provider ever!!

If you create an invoice with fake name

arvixe will delete your account and steal your money

ask for a refund is a hardest and useless job.

Live support is a joke.

Pros: don't get any

Cons: full of bad experience

This is one of the worst companies I have ever had to deal with - I recommend that you do not use them as your hosting service. Dealing with this company will make you appreciate good companies. Their web page states "contact us and you will experience the true meaning of customer service." What a big fat lie or a joke on their customers!!! You are constantly on hold and they do not answer complaints or service tickets.

Their billing is not in accordance with the terms and agreements and just try to get their billing department to answer a call.

Pros: There are no pros - None. This is one of the worst companies I have ever worked with - I recommend that you do not use them as your hosting service.

Cons: Their web page states "contact us and you will experience the true meaning of customer service." What a big fat lie!!!! You are constantly on hold and they do not answer complaints or services tickets.

Run as fast as you can. Been with Arvixe 5 years. Customer service was great until late 2014. Customer service is now literally non-existent. Constant server migrations and a data center migration left us without email for days twice all the while excuse after excuse. We will be moving from Arvixe ASAP. If you want customer service over the weekend, LOL, good luck. Three times for 30 minutes each time waiting on live chat with no response. Sent support ticket in on Friday. no answer. Replied two more times over the weekend. No response. Called Monday morning and waited 40 minutes on phone before getting someone with horrible VoIP from some distant land with dozens of people talking in the background. He absolutely refused to give me tech support telling me everything is handle by the ticketing system. We have major problems going on and we're just not going to go back and forth with tech support via email. They give their new customers windows 2012 servers with SQL 2014 but refuse to upgrade their loyal PAYING customers who have been with them for years to new technology so their old customers languish on MS Server 2008 and SQL Server 2008. Heck I have SQL 2016 at home and the databases I build with it can't even be uploaded or restored to a 2008 SQL server even targeting the database for SQL 2008. AS STATED RUN AS FAST AS YOU CAN. WE'RE DONE WITH ARVIXE!!!

Pros: None!!!

Cons: Everything is a con with Arvixe.

I was on hold for up to 3 hours on the phone. This is definitely the worst customer i have ever heard of. Please, do go with a different company.

Pros: There are none, the servers crash ever other day. You can tell that this company is not maintained.

Cons: Everything. I would never recommend this company to any one else, ever.

Before EIG acquisition, they were fantastic in all senses, and did not make things like "selling domain privacy" .

Now they do it, support has vanished and I am migrating my things before my server goes definitely down. E.g., sent a request 10 days ago about my mails taking hours to enter and leave, and got a response today asking me for a code I will find... blabla.

I expect Arvand Sabetian to lose all the money he earned selling this "hidden gem" to such a bunch of pirates. I will never trust again in a business run by him.

Pros: Lot of features...

Cons: ...but useless because nobody support them.

Arvixe hosting company is very very very irresponsible and horrible company whole the word. They are Lier, if you want to add problems you can choose it. you can not cancel service and dilling Service too. Nobody answer you by ticket and when you have any relationship with their stuff you fill yourself like a homeless dog

Pros: Pros ? ?? They do not have any pros, it's real.

Cons: they have only cons.

Arvixe customer since 2011. The PersonalClass ASP Pro package was used to host my personal websites and a website for a non-profit entity. Great service, great experience up until 2015. By May, email access was failing sporadically. By September, many users of the non-profit website were reporting infrequent website outages. In November 2015, complete service was lost for a week, including all websites and email access. Repeated contacts with Arvixe service were not returned until a week later.

There was no warning that maintenance was going to be performed. My Arvixe service expires in January, 2016 which made it an easy decision to research and move to a competitor of Arvixe.

Heads-up to all current Arvixe customers - I disabled the auto-renew function shortly after the outage lasting a week back in November. When I checked the account again at the end of December, Arvixe had removed the ability to disable auto-renew. Had I not gone through the account termination steps, I would have been incorrectly billed for another year. Arvixe has historically charged my credit card at least a couple of weeks before the end of the subscription date. Don't wait until the last day of the service to cancel - you may have already been billed for the next renewal period.

Cons: Frequent interruptions in service for both website and email.
Frequent "out of memory" issues on mail server.
20 to 30 second response time on any action performed in webmail client.

The support is terrible !!!

My MySQL database is already offline for weeks.
The Supoort repeatedly written ...
Support tickes be deleted, closed, or get no answer (wait for weeks).
In Live Support I keep getting the same answer which is an admin will take care of it, and I soon get a mail ... I wait and wait!
Website usage is no longer possible, customers disappear money away !!

Conclusion: Stay away from this provider!

I had two business accounts with them, one was private for my own development testing and the other was for my client web sites. Both Business Class ASP Pro accounts
I bought the second on a Black Friday special ($25.00 off).
Even before the buyout, things were going south, increased downtime of email servers, slow or no support for days at a time.
Eventually, i cancelled my first business account and merged everything into the Black Friday business account. On Christmas Day i got notification that my next invoice will be $75.00, less the $25.00 for the special. That means my payment has effectively doubled, with no prior warning. I opened a ticket straight away, but have still not had any response. Currently in the process of moving to a new host. I'm tired of having to apologise to my users for email interruptions, and there is no way i am paying double for rubbish service.

Pros: They do have a lot of features, SQL Server, MySQL etc.

Cons: It doesn't help having all those features if you have to wait a week for support when something goes wrong. Arvixe has become a victim of its own success. Be prepared to wait ages for support, and you will never be told what the problem was.

I have been with Arvixe for a few years, but after learning they were taken over by EIG I started looking elsewhere as I knew this would all end in tears.

The company have gone from a hidden gem to a complete mess and customers leaving in their drovers, WHT Forum reviews how bad this company has become.

I have been contacted them for around 3 weeks to change an IPS TAG for me and every time I go on (daily) for an update - I get the response this will be changed immediately.

Having contact Arvand on LinkedIn about these issues there has been no response and still waiting for an IPS TAG change to be done with them.

So anyone looking for a cheap price hosting company this is your best choice, but the amount of problems you will encounter is not worth the eye catching prices!

Pros: The amount of features are good

Cons: TERRIBLE SUPPORT SINCE EIG TAKEOVER.
SPEED OF WEBSITES HAS DROPPED DRAMATICALLY - SLOW AS DEATH.
UPTIME - IS PATHETIC - EXCUSES SUCH AS "we are currently migrating to faster servers (I never knew it took 4 months)
VALUE - WAS GOOD, BUT HORRIBLE EXPERIENCE FOR THE PRICE NOW

I used to love Arvixe and rarely had issues with downtime. Since the buyout though that has changed and now my site is frequently down.

Pros: Decent features. Accessible and responsive customer support.

Cons: Site goes down multiple times per week. Often stays down for 12-24 hour periods.

No more support from Arvixe, nobody, no more service.
Worst hosting ever.

Pros: Nothing

Cons: No support

Having been a customer for a year, started off OK and was really pleased in particular with unlimited MSSQL database hosting and Windows hosting. So average features and speed was OK.

Was going to move around 20 additional domains and services but then noted things were not as they seemed with the 10 domains already in use.

When you get a problem, past two months in particular, have been absolutely dire to get things resolved - if ever. Almost incompetent and disjointed in the way things are handled. So support is 0.

More you complain, more you get ignored.

Ultimately the cost to use Arvixe may be encouraging but this has proven to cost much more to resolve afterwards. The time wasted is absolute days, so really at the end of the day, was a totally bad business/personal decision to use in the first place. So value is actually 0.

Since moved all my services to a brilliant Windows VPS company (hostwinds.com) and so I can now control all ourselves. Hostwinds Service and support is 120% and a completely very different positive experience.

Bottom line is, would never use, or recommend, Arvixe again. Shame.

Pros: Windows hosting MSSQL good pricing
Control Panel (opensource websitepanel.net)
Hosting Flexibility with Customer Access.

Cons: Unacceptable Support
Uninterested in customers, only sales
Unhelpful when releasing any domains, so do not transfer any to Arvixe
Use Nameserver only.
Avoid at all costs...

For over a week now, my site, msrwasc.org, has been down. They migrated me to a new server and my site has not been accessible since. Their written instructions (in case of rare failure) say to point to new nameserver, but tech gives a different address (like a subdomain name) for the new nameserver. One tech says wait 24 hours, another says 48 hours...REALLY? How could they set up an entirely new site in minutes, yet it takes days to move one that already exists? I would leave them today, but I foolishly paid for hosting for several years. Recently a tech nervously told me she/they did not know what the problem was, nor when they might get around to fixing it, if ever. You do get what you pay for with Arvixe...STAY CLEAR OF ARVIXE!!!

Pros: cheap

Cons: support is practically non-existant!

Arvixe used to be a reliable, cost-efficient web host. All that changed in 2015. There are frequent down times (our site and mail have been down for a week as of this posting) and customer support is vistually non-existent. After 6 years with them, we have to scramble to find another, more reliable web host. It's a shame.

Pros: Cheap

Cons: You get what you pay for

My only comment is that apparently they have gone really, really downhill. I feel like they are trying to pretend nothing is wrong. I cannot trust company whatsoever.

Pros: When it works, it works. I originally chose them because they supported Windows servers at a fair price. Things were great until things came to a sudden halt.

Cons: A week ago, I was notified that our website was down. At first I could not access my server. I investigated and found a server report page that said our server was being migrated. They never warned us of this. The website is still down. I have tried calling. Often, I wait for half an hour and they hang up. Or it's just a busy signal. I have tried submitting tickets and they do not respond. I have tried chatting and it takes an hour if you're lucky enough to connect. They lied to me and told me my website worked fine, then back-tracked and told me the server is being migrated. My clients are completely unhappy as their business website is important. Time is money. We will not be renewing. I will be moving files just as soon as I can access via FTP. My development copy is not completely synced so I want the files from the server. I can log into cpanel so I might just manually download every file and go somewhere else. Very infuriating. Stay away!