SiteGround started out back in 2004 after being launched by several university friends. They are widely known and accepted in the industry for pushing the technological boundaries that make them one of the fastest, most reliable and secure web hosting providers around.
But, what makes them unique, in our opinion, is their very helpful and extremely fast support response times with most tickets being replied to in under ten minutes.
SiteGround has seen phenomenal growth in recent years. According to their website, they now have more than 320 employees, and host more than half a million websites. Along with this, they process over 1800 tickets, 1000 phones calls and 2500 chat requests per day.
Our readers have left many 100's of positive SiteGround reviews, so be sure to check those out at below, or click here to jump to them now.
Editor's note: SiteGround is our top Editor's choice for shared web hosting. Our recommendation is based on at least their GrowBig Plan or higher, which comes with premium support (10 minute response time), and dynamic RAM-based caching.
SiteGround key points
Editor's picks
Editors choice award, Recommended
Top considerations
CloudFlare Railgun, Dynamic Caching, Not EIG Owned, SSD Hosting
Platform
Linux
Control Panel
cPanel
Server Location
Asia, Europe, US
Developer features
Git, Site staging, WP CLI
Specialist Plans
Drupal Hosting, Joomla Hosting, Wordpress hosting
Siteground Expert Review 2018
SiteGround are not only our Editor's top choice for web hosting but also the Highest Rated by our readers.
They do so much more than almost every other shared hosting provider with their advanced performance related features and 10 minute support response times that it is a "one-horse" race. Our readers seem to agree, with their consistently high reviews which you can read above.
We urge you to dig down into some of the articles linked later in this review as we go into a little more detail on some of the features.
SiteGround are also a big part of the WordPress and Joomla community regularly attending, sponsoring and giving talks at multiple events each year. If you ever go to a WordCamp event, the chances are you will see them there.
10 Great Reasons to use SiteGround Shared Hosting for your website or Blog
The primary consideration for choosing any web hosting provider must be reliability, performance and support. After all, without the whole purpose of your website is undermined.
We will of course touch on these points, but SiteGround really sets themselves apart from the competition for a whole range of different reasons. We take a look at the most important ones:
#1 NGINX + SSD + Memcached + PHP 7 + HTTP/2 + OPcache — All the ingredients for a very fast website.
SiteGround employs a number of technologies that seek to significantly increase the speed of your website. Furthermore, no complicated setup is required, with everything easily configured within a few clicks and the installation of their specially built SuperCacher plugin.
Let's take a look at all the different technologies in turn:
- NGINX — This is a high performance web server that can be placed in a reverse proxy to Apache, providing increased performance caching static and dynamic content.
- SSD — Solid State Disk storage increases the performance of your website, but decreasing latency, I/O Input and Throughput, as well as increasing reliability. You can read more about SSD Hosting here.
- PHP 7 — The latest version of PHP is significantly faster than the previous version 5.6, with some benchmarks indicating it can handle nearly double the amount of requests per second.
- Memcached — This is a memory based caching system that significantly improves the performance of your website by improving the performance of your database calls, API calls and page rendering by storing the data and objects in the server's RAM.
- OPcache — This is a relatively new feature, which you can read more about here. You can also look at some benchmarks showing the significant speed increase PHP 7 has over earlier versions.
- HTTP/2 — This is a great new technology that significantly improves the performance of your HTTPS website. In fact, it is worth implementing HTTPS for the speed increase, as well as the SEO benefits. You can read more about its launch at SiteGround here.
One of the most sought after things people look for in hosting is for their website to be fast. We gave them a spin with a standard (badly optimized) theme we got off Themeforest. We use this theme for our tests, as it amplifies the differences, and is more representative of websites used by every day businesses and bloggers.
We optimized the website using the Static and Dynamic SuperCacher. We removed all third party scripts (social shares analytics) as we wanted to test just the server, not third party scripts that are loaded from other websites.
Editor's note: Dynamic caching is not available on their Startup Plan, but see our tutorial for our recommended setup for their Startup Plan using W3 Total Cache + CloudFlare.
All these tests were carried out on SiteGround GoGeek plan on their EU Server in Amsterdam:
No SuperCacher
This mirrors the kind of speeds we have seen with other web hosts that offer no server optimizations.
NGINX SuperCacher
With their SuperCacher, no Caching plugins are required (i.e. W3 Total Cache), and it can be set up in minutes. You can see the significant improvement in page load times below:
For more speed test comparisons of various configurations at SiteGround see this article.
If you have any difficulty setting up their SuperCacher, just get in contact with their support and they will be more than happy to help. They should be able to walk you through the whole process in just a couple of minutes (it is that easy to implement).
#2 Insanely fast and knowledgeable support. 10-minute ticket response times by people that can actually fix things.
If something goes wrong, you need to know that someone will be on hand to help you out. Accidentally deleted your website? No problem. Messed Up your WordPress install or trying to work out a. htaccess 301 redirect but cannot get it to work? No problem. They have some of the most helpful, and fast support technicians we have seen.
If you sign up, just ask them a quick query. We guarantee they will respond within a few minutes. It is that fast. But it is not just about speed here.
SiteGround are fanatical about WordPress, Joomla, and even Magento among many other talents. They have the technical ability to help you out, and if required can be hired to carry out more technical work too.
Simply the best and fastest support you will ever find at a web host, and our readers agree (see the SiteGround Reviews at the end of the article).
#3 A web host that actually delivers on their uptime promise.
They have one of the best uptime figures going. They never have problems with their data centers, or have technicians make "mistakes" that cause downtime.
A screenshot of their publicly displayed uptime figures are shown below:
One of the reasons why their Uptime figures are so high is that they have built custom server monitoring software that can automatically resolve 90 percent of issues without human interaction.
They also track their servers in real time, not 1-5 minutes like other hosts. Furthermore, while other hosts can take the time to react to the downtime, you can see how their system can mean vastly less downtime.
As we have said in the past, Uptime Guarantee's are worthless (find out why here), so when a hosting provider actually delivers on their uptime promise, like SiteGround, it is something that must be pointed out.
#4 Managed WordPress Hosting that gives you the best of both worlds.
SiteGround advertise their plans as including "Managed Services on all Plans". While this is correct, you should not mistake it for a fully managed WordPress Hosting Solution like WP Engine, even though it has the majority of features that they offer.
We class "fully managed" WordPress Hosting as something that takes care of absolutely everything for you (security, highly specialized server environment, WordPress Upgrades and more), but on the other hand, will have a large number of restrictions such as no access to the control panel \ server environment, restrictions on what plugins you can use and will often charge by the page view.
SiteGround, as you will read elsewhere in this review has all the things that a Fully Managed WordPress hosting provider has, but none of the negatives. You still get to use the control panel, setup email, install multiple websites and generally have a high degree of control over your hosting environment.
Plus, if you really want to go mad and utilize some of the latest technologies such as HHVM (the same technology as Facebook uses), then you can do so by a cheap upgrade to their Cloud Hosting, rather than having to pay $1000's per month for an enterprise solution. Of course, PHP 7 + OpCache is great too, and that comes even on SiteGround's StartUp plan.
#5 Site Staging, WP-CLI, Drush & GIT integration, plus other tools make it perfect for developers.
WordPress & Joomla tool kits (all plans) — Automate simple tasks such as resetting admin. passwords, fixing file permission issues, changing the domain address, or just deleting the installation. These tools arose as a result of SiteGround support repeatedly being asked to solve the same questions faced by their customers. By having access to these tools, you too can help your customers easily and quickly. You can read more about the Toolkits here.
Fantastic developer features (GoGeek only) such as website Staging, WP-CLI, Drush integration and Git integration. We have written a detailed summary of all these features, which you can read here.
#6 Security is taken seriously with patches routinely applied within hours of new exploits becoming known.
For shared web hosting, they are one of the most proactive providers we know for ensuring the security of their servers. While most web hosts rely on third party software such as CloudLinux, the success of SiteGround is due to them creating their own system.
This gives them the talent pool within their organization to adjust and implement changes to new security threats, including rolling out fixes to prevent zero-day exploits (i.e. exploits that have just been discovered) threatening your website.
SiteGround's servers run a system called Hive, which runs under their own brand 1h.com. This has the following features:
- Account isolation — Their shared hosting is more akin to a VPS hosting environment, in that each account is isolated from the others. Furthermore, the Linux system is modified to disable or change any commands or tools that might be used to hack the system.
- Hacked website detection — They have developed scripts to check for hacked content so that if the worst does occur, you will be notified. This is their add-on called Hackalert.
- 1H Hawk Intrusion Prevention System — This will identify any brute force attack (attackers trying to guess your passwords) against your website or services such as email.
- Monitoring — This is done in real time so that any threats are caught instantly. Furthermore it monitors load, attacks including the network, hacking attempts, spam, abnormal resource usage and irregularities on a server level. This ensures not only is your website secure, but it won't become sluggish due to attacks being made against other users on the server.
#7 Integrated cPanel Control Panel for easy management of your hosting account
SiteGround use one of the most popular control panels to allow easy management of your hosting account.
While they use cPanel, they have added their own custom styling to tie in with their own branding. Because they have also integrated the control panel with their own website, it is easy to access from your main client area, unlike with many other hosting providers which require you to keep separate login details.
The cPanel sports Softaculous auto installer, as well as their custom installs for Joomla, WordPress, and Magento. Along with the standard options, you can also access all the Developer and WordPress Joomla tool kits that we have talked so much about. Just take a look for yourself (click image to open larger version):
#8 Easily upgrade to handle more traffic.
One of the benefit's of SiteGround is that each Shared Hosting Plan has an increasing amount of resources available. The StartUp is sufficient to handle around 25k page views per month, where the GoGeek plan can handle 100k. This means you do not need to upgrade to an expensive Cloud hosting plan until your website becomes really busy.
If you do decide to make the jump to their Cloud Hosting, then you can even make it autoscalable on demand, so if you run an advert or make a post go viral, you know your website will remain online.
#9 Thirty-day money-back guarantee. Try them out risk free.
All of SiteGround's plans currently offer a 30-day money-back guarantee. This allows you to try them out risk free.
Editor's note: Add-ons such as Free Domains, SSL Certificates (excluding their free Let's Encrypt SSL), malware monitoring etc. are not included in the money-back guarantee.
#10 Free transfers for your existing website make it easy to sign up.
As we have already mentioned, their support is second to none. If you need help moving your website across, they will very quickly migrate one website for you free of charge.
If you have multiple websites, they can help too, for a modest additional fee.
Are their any downsides to using SiteGround hosting?
There is no doubt about it; SiteGround is our Editor's choice when it comes to shared hosting. That being said, any review would not be complete without looking at some of the negative things we have found.
#1 Their StartUp plan does not come with their SuperCacher or Premium support.
This is not the end of the world as you still get SSD storage, PHP 7 and OPcache, so using that combination you can still get some impressive speeds.
Furthermore, even though you do not get premium support, your queries are still dealt with very quickly. In fact, your tickets will still get answered more quickly than pretty much every other hosting provider we know.
But ... we do think their GrowBig plan offers better features and is overall better value.
#2 They charge a setup fee if you want to pay monthly, and you can only pay monthly as a trial for the first month.
It is very common for web hosting to
SiteGround allow you to pay monthly, but you have to pay an extra $14.95 setup fee. Furthermore, after the first month, you will have to pay yearly, but you won't then have access to the 60 percent initial discount.
It gets worse, though. You cannot then get a refund for the setup fee under their money-back guarantee.
If you sign up for their one month trial, you are literally mad. Just get the yearly plan, take the discount AND if you decide they are not for you, just get a FULL refund under their money-back guarantee (free domains are deducted from refund).
In other words, don't make the mistake of signing up for the month's trial.
SiteGround Shared Hosting Plans
A varied mix of resources and features
SiteGround offers three different plans for their shared web hosting; Startup, GrowBig, and GoGeek. Also, they now offer a unique WooCommerce plan that is based upon their GoGeek plan that you can read more about here.
You can see a quick comparison of the plans by feature, along with the pricing in the table below:
| STARTUP PLAN | GROWBIG PLAN | GOGEEK PLAN | |
|---|---|---|---|
| Space | 10 GB | 20 GB | 30 GB |
| Transfer | Unmetered | Unmetered | Unmetered |
| Websites | 1 | Unlimited | Unlimited |
| FreeSSL | Yes | Yes | Yes |
| PCI Compliant | No | No | Yes |
| Developer Features | No | No | Yes |
| SuperCacher | Static Only | Static + Dynamic | Static + Dynamic |
| Price | $3.95 | $5.95 | $11.95 |
Up to 60% Off Shared Hosting Plans
SiteGround Shared Hosting Deal
This is our standard SiteGround offer that gives up to 70% off shared hosting plans this Labor Day. Best to sign up for longer to make the most of this fantastic deal.
Read our full reviewSiteGround Users Reviews
Find out what people are saying about SiteGround Shared Hosting below, or alternatively, if you have experience with them yourself, feel free to leave your review.
Kathleen Hanover
Review type: Shared Hosting
Overall review score
Recommended: Yes
Siteground has consistent uptime, consistently GREAT tech support (available 24/7 by chat, email AND phone), free SSL, great Wordpress tools, and they do a great job of projecting their servers from spammers and hackers. I've tried nearly a dozen hosting companies in as many years, and Siteground is by far the best value for the money, with the best performance and a great customer experience.
Jesuraj Chettiar
Review type: Shared Hosting
Overall review score
Recommended: No
The support was Very helpful. I am new to this Hosting provider will check other services further and review later. Thanks
Jason
Review type: Shared Hosting
Overall review score
Recommended: Yes
I'd like to further add that when I contact you guys I get really tired of hearing how it must be some coding problem on our end because it's a custom website. I'll fix the code if it's on our end. So when I contact you guys don't sit there and say, "oh it must be a coding issue". This isn't the first time I've heard this from support and I'm sure it won't. be the last. But stop passing back to the customer like we did something wrong. Also it would be a good idea to figure out who, what or why the version of php was changed on us so that this can be prevented in the future. Our clients don't particular care for their websites to be offline.
Ferdy
Review type: Shared Hosting
Overall review score
Recommended: Yes
I love Siteground! Where to start! The Live Chat is amazing! I had a few questions overtime and every time They helped me really fast! When I get a new domain I have access immediately! No delay. That is also amazing! The website is fast, SSL is free and everything I want to do with my website is within handreach! I love Siteground!
Abhishek
Review type: Shared Hosting
Overall review score
Recommended: Yes
Siteground is extremely good when it comes to the reliability, scaling, speed, support but their prices are little higher than the competition.
Julio Rivera Dumani
Review type: Shared Hosting
Overall review score
Recommended: Yes
The best of SiteGround is their Support Team, it's excellent, they help you in all your questions.
Juliana Karlo
Review type: Shared Hosting
Overall review score
Recommended: Yes
Fast help when needed. Thank you.
Roger Corbett
Review type: Shared Hosting
Overall review score
Recommended: Yes
Very fast server response and customer service. I am hugely impressed with SiteGround. I have used four ISPs in the past, and SiteGround is without a doubt the best. Recommended without hesitation.
Marvin Brewer
Review type: Shared Hosting
Overall review score
Recommended: Yes
I have been with SiteGround for 3 years now; No complaints The Tech Support Team is World Class and fast
Frank Pacey
Review type: Shared Hosting
Overall review score
Recommended: No
At the time of this review, I am not a Site Ground customer. So I cannot comment on speed, uptime and features. They get a "maybe" which has pulled the score down. From what I have experienced pre-sale, my score is 18 out of 20 or 9 out of 10.
I have just had a pre-sales chat and intend to switch my website to Site Ground.
The employee was courteous and competent.
Vicki McCay
Review type: Shared Hosting
Overall review score
Recommended: Yes
The chat was quick and easy.
Aaron
Review type: Shared Hosting
Overall review score
Recommended: Yes
Siteground is awesome, my site is fast, great support and free Railgun feature with my hosting package.
Aaron
Review type: Shared Hosting
Overall review score
Recommended: Yes
Siteground is awesome, my site is fast, great support and free Railgun feature with my hosting package.
Shalini
Review type: Shared Hosting
Overall review score
Recommended: Yes
The guys that assisted us today was just fabulous.
He helped us with out enquire and the best of all explained us what each single code mean in the process.
Absolutely happy with the way site ground provides and outstanding customer services.
Invaluable.
Juan Pablo Marichal Catalán
Review type: Shared Hosting
Overall review score
Recommended: Yes
I had a support interview with Nikolay today. He has been so a very good listener and supportive and proficient, I'm admired. I must let you know you have great human value there.
Tim
Review type: Shared Hosting
Overall review score
Recommended: Yes
Always great customer service and Tech support. Can't fault them at all. I can reach tech support over chat in under a minute and they usually fix any issues within 5-10min of opening the chat. My old provider used to take 24-48 hours.
Often times they do the leg work for me so I don't have to worry... great company with what is clearly a focus on customer satisfaction, a rarity these days.
Shanker
Review type: Shared Hosting
Overall review score
Recommended: Yes
They have the most efficient hosting support in the world hosting and for only cheapest prices hosting.
Responding in a minute by chat and resolve issue in few minutes.
okan sahin
Review type: Shared Hosting
Overall review score
Recommended: Yes
Great host, great support - this is the host you wanna use!
Howard Kelley
Review type: Shared Hosting
Overall review score
Recommended: Yes
SG just keeps getting better and better. Their customer focus could not be sharper
Bob C
Review type: Shared Hosting
Overall review score
Recommended: Yes
I was on chat for over an hour as customer service answered all my questions patiently. I was looking to have a new web hosting service for a personal site. I haven't built anything yet but was very pleased with the attention. I ended up buying a plan and will upgrade if needed. The customer service reputation is what brought me there in the first place. So my first dealing with SiteGround was a passing grade for them! I didn't rate speed or uptime since I haven't used it yet.
Bob C
Review type: Shared Hosting
Overall review score
Recommended: Yes
I was on chat for over an hour as customer service answered all my questions patiently. I was looking to have a new web hosting service for a personal site. I haven't built anything yet but was very pleased with the attention. I ended up buying a plan and will upgrade if needed. The customer service reputation is what brought me there in the first place. So my first dealing with SiteGround was a passing grade for them! I didn't rate speed or uptime since I haven't used it yet.
David
Review type: Shared Hosting
Overall review score
Recommended: Yes
I Highly recommend SiteGround, great value and great service.. Many Thanks :)
Kathleen Chinnock
Review type: Shared Hosting
Overall review score
Recommended: Yes
Was very helpful and solved the issue straight away! Thank you
soila
Review type: Shared Hosting
Overall review score
Recommended: No
I promise you, these guys have the BEST SUPPORT EVER!!!!
Sherrie McCaskill
Review type: Shared Hosting
Overall review score
Recommended: Yes
Alexander was very helpful and efficient. Much appreciated!
Kweku Hayford
Review type: Shared Hosting
Overall review score
Recommended: Yes
Siteground has proven to be the best hosting company I have ever worked with. Their setup is very user-friendly, providing all the resources needed to efficiently run your website. Their support is consistently reliable, prompt and knowledgable. I am currently hosting 3 websites with them with great pleasure. I highly recommend their services.
MEDIABA
Review type: Shared Hosting
Overall review score
Recommended: Yes
Great provider and +AAA support team! The best service I've had in years!
Vitalii Varvaruk
Review type: Shared Hosting
Overall review score
Recommended: Yes
Vladislav R was relly helpfull and paicent. I got clear answers to all my questions.
Alessandro
Review type: Shared Hosting
Overall review score
Recommended: Yes
Troy Laclaire - This guy knows everything about wordpress, great support, Thank you!
Matias
Review type: Shared Hosting
Overall review score
Recommended: No
Una GENIA!!! Siempre predispuesta a resolver problemas con celeridad!
Rashed Islam
Review type: Shared Hosting
Overall review score
Recommended: Yes
She is excellent and kept 50 minutes long to support fully
Engel Kromhout van der Meer
Review type: Shared Hosting
Overall review score
Recommended: Yes
The lady was very helpfull.
What more can you needed!
anonymous
Review type: Shared Hosting
Overall review score
Recommended: Yes
I gave 1 star by mistake (the cursor for some reasons picked one instead of 5) - it's supposed to be 5 stars.
Yessika Marmol
Review type: Shared Hosting
Overall review score
Recommended: Yes
I keep having problems everytime I buy a new domain and try to connect it to Dreamweaver via FTP. Luckily their support chat is always very helpful but spending more than 30mns having them fix the errors and actually having to deal with someone when I'm supposed to be able to do it myself like I used to with GoDaddy and HostMonster is a bit annoying.
Good service though!
Alaa
Review type: Shared Hosting
Overall review score
Recommended: Yes
Great effort
Dennis McCollin
Review type: Shared Hosting
Overall review score
Recommended: Yes
I got to know about SiteGround when I was looking for a good YouTube Video with a step by step guide to build my Website, and after not being too successful I wanted to give up because for some I got lost. But being persistent I found a video by a guy with the name Darren Wilson and he made it very easy for me to follow along, and here I am with my website www.dealsexplosion .net, still have a lot to learn but I'm up and running. Thanks to Darren Wilson.
Jean-François GOUDE
Review type: Shared Hosting
Overall review score
Recommended: No
you were right this was a "my home computer problem" I have had to initialize the dns with netsh winsock reset and reboot the PC to have the job done
Thanks
David Hunter
Review type: Shared Hosting
Overall review score
Recommended: Yes
SiteGround Chat service, 24/7 has solved so many situations for me over the years.
ALL Hosting Providers should realize how CRUCIALLY CRITICAL it is to get at-the-moment Technical help on website issues. Time is critical and the ability to actually check on environments and make changes on the spot is HUGELY NECESSARY.
I've used all the major and semi-major hosting providers since 1996. Tons of Frustration with each.
SiteGround still amazes me that they GET IT and KEEP Getting It that guys like me will abandon an account if we have to Wait Days for an E-Mail from somebody who cannot understand the issue, or who inists "Everything is working"
SiteGround Bulgaria takes care of my Chats and it is a huge relief to know that I can go to Chat and get connected with people who really know their business and can even make account changes on the spot.
Steliyan took care of me today, but they have all been great and timely in response.
Sandy-Toe.com
Review type: Shared Hosting
Overall review score
Recommended: Yes
Vesela was very knowledgeable and helped me with my problems
Alan Arkhipenko
Review type: Shared Hosting
Overall review score
Recommended: Yes
Stoyan G was amazing at helping me fix my issue with not being to login to cPanel. He also gave me a few pointers to be able to figure out how to get my WordPress multisite website working properly!
Rachel Fry
Review type: Shared Hosting
Overall review score
Recommended: Yes
Support team are always efficient and friendly when I need technical support. All issues have always been taken care of quickly and professionally.
Krastyo SHivachev
Review type: Shared Hosting
Overall review score
Recommended: Yes
Great customer support
Krastyo SHivachev
Review type: Shared Hosting
Overall review score
Recommended: Yes
Great customer support
kyle
Review type: Shared Hosting
Overall review score
Recommended: Yes
the best support ever!
Jon Smith
Review type: Shared Hosting
Overall review score
Recommended: Yes
Absolutely first class support from siteground every single time I get in touch. So happy to have found such a great host after years of sub standard service from others.
Imran
Review type: Shared Hosting
Overall review score
Recommended: Yes
Kaloyan was brilliant. He resolved my query within minutes and understood my problem right away. I can see why Siteground is so popular amongst the web design community, their service is second to none!
Frederic
Review type: Shared Hosting
Overall review score
Recommended: Yes
By FAR the best hosting provider on the market. Yes they are not cheap but their support team will amaze you !!
Thank you very much Siteground.
Nhu
Review type: Shared Hosting
Overall review score
Recommended: Yes
Great customer service. Blazing fast wordpress hosting compared to popular hosting providers like bluehost and godaddy. Its a night and day difference, highly recommend using SiteGround if you haven't already.
Bree Pear
Review type: Shared Hosting
Overall review score
Recommended: Yes
Love you guys! Always responsive and willing to help!
Janet Thaeler
Review type: Shared Hosting
Overall review score
Recommended: Yes
Another issue solved! Your staff is professional and fast. They know what they're doing and solve problems. I'm so appreciative and always recommend you to other bloggers. I went with another host briefly until I learned that I was practically on my own. Even though I got in on a lifetime deal (screaming price) it wasn't worth it. I canceled and went all in on Siteground. Please never be like the webhosts who sold out to a bigger company and promptly went downhill! Also 100% uptime for all the years I've had Siteground!!
sd
Review type: Shared Hosting
Overall review score
Recommended: Yes
We are new to SiteGround and with migrating our hosting site over their support is stellar.
Very quick Chat response and actions to changes we needed done.
Nothing seem to hard for them to just do.
sd
Aristeidis
Review type: Shared Hosting
Overall review score
Recommended: Yes
Amazing Support, the problem with my site was solved within a few minutes! Five stars all the way!
Ed Keener
Review type: Shared Hosting
Overall review score
Recommended: Yes
I've developed several sites for various clients. We always recommend SiteGround to our clients for hosting. Value, support, and reliability, they've got it all.
Jessica
Review type: Shared Hosting
Overall review score
Recommended: Yes
I've only been a SiteGround customer for 30 min, but in that short time their support has already proven to me that I made the right choice moving from BlueHost. They've guided me through every single step needed to transfer my site. This is not an area I'm well-versed in so the wonderful support was a huge help!!!
August Low
Review type: Shared Hosting
Overall review score
Recommended: Yes
Ervin very helpfu!
Alisa
Review type: Shared Hosting
Overall review score
Recommended: Yes
Siteground is awesome! They have great customer support and people who know what they're doing. I have a lot of clients using them as a host and they have had less problems than clients on any other hosts. No downtime, live alerts if there are any issues like hacking, and other little features that make life easier. I would, and do, recommend them to anyone!
Jeremy Deedes
Review type: Shared Hosting
Overall review score
Recommended: Yes
My name is Jeremy Deedes. I am a UK based life and financial coach. Siteground have been hosting my personal, family and business sites for nearly four years.
I would recommend Siteground for three reasons. First, they are technically competent at hosting websites and providing the tools to manage my sites securely and efficiently.
Second, they provide a range of add-ons that are easy to apply and at a cost that provides real value for money.
Third, they are a very 'human' internet business. They avoid over being 'over-technical' on their site and provide a very professional and personal help desk. I have only had to call on them for assistance four or five times since I started with them, and they have always sorted things out for me with patience and a smile (which is great as more often than not it was my mistake in the first place).
If there is one thing that they could improve its their support pages which are at times a little thin. Some slightly longer, downloadable pdfs covering such things as site security, domain management and add-ons would be really useful. As with so many firms these days, their support documentation is written in terms of 'This is the feature and this is what it does' rather than 'This is what I want to achieve and this is how you should go about it'.
None the less, I am very impressed with Siteground and have no hesitation in recommending them.
Malyn Long
Review type: Shared Hosting
Overall review score
Recommended: Yes
Siteground always had really helpful customer service--they know what they're doing, they take you seriously, and they can get almost anything sorted in a matter of minutes. It's the best customer service I've ever had online.
Teresa
Review type: Shared Hosting
Overall review score
Recommended: Yes
Luka was awesome in helping me get set up with a new domain! He was quick to answer. Very helpful and considerate. He answered all of my questions! Thanks so much!
Serena Roschin
Review type: Shared Hosting
Overall review score
Recommended: Yes
I am a novice user. The customer service is SPECTACULAR! They always know what I'm talking about when I have an issue (even when I really don't) and fix things immediately every time. They also take the time to explain/show me what went wrong so I don't have problems in the future. That's great support! They are always very kind and courteous. They never make me feel incompetent or like I am wasting their time with a question. I wish all tech support and customer service was like this!
Greg
Review type: Shared Hosting
Overall review score
Recommended: Yes
Amazing
Obaid
Review type: Shared Hosting
Overall review score
Recommended: Yes
Great Hoster would recommend it
Chris
Review type: Shared Hosting
Overall review score
Recommended: Yes
Totyu H (Customer Service Rep) was quick, polite and very helpful and knowledgeable. Highly recommend.
Elisabeth Jackson
Review type: Shared Hosting
Overall review score
Recommended: Yes
When I saw my site had auto-renewed and I no longer used the site, Petar was quick to set everything right. Absolutely wonderful.
Susan B.
Review type: Shared Hosting
Overall review score
Recommended: Yes
SiteGround is amazing! I had a terrible experience with another hosting service that shall not be named, but SiteGround helped me get my website up and running as easy as 1-2-3. Their customer service is unbeatable! I won't hesitate to recommend SiteGround most highly.
Robert Gillmer
Review type: Shared Hosting
Overall review score
Recommended: Yes
Velizar helped me quickly troubleshoot an issue I was having with CPU executions. He put a fix into place and let me know what he did, in case I have this issue again. Thank you!
Andreas
Review type: Shared Hosting
Overall review score
Recommended: Yes
Very satisfied with support. Always reaction in 1-2 Minutes (!), and solutions as fast as possible.
Paul
Review type: Shared Hosting
Overall review score
Recommended: Yes
Fantastic hosting with amazing customer service. They are always so helpful and answer questions or resolve issues in no time at all. I rate them 100 out of 100
Lori Gibson
Review type: Shared Hosting
Overall review score
Recommended: Yes
I had excellent and courteous service from Rumen to day. Unfortunately he was unable to solve my problem and needed to escalate it.
roy martin
Review type: Shared Hosting
Overall review score
Recommended: Yes
Absolutely the best advice i got was to host and build my Wordpress using Siteground. The service is amazing - helpful, quick and friendly. Thanks guys!!
Suzanne
Review type: Shared Hosting
Overall review score
Recommended: Yes
Service, speed, expertise, customer service, ease of use all way beyond any other hosting I've experienced and, as someone who's been in website design for 20+ years, I've had a lot of experience. I love Wordpress since it's so flexible but someone else has to do the coding but I've found wordpress sites run slowly. Siteground's hosting has my wordpress sites running as quickly as my non-wordpress sites and that's tremendous in this world which demands speed and flexibility.
Peter Ryan
Review type: Shared Hosting
Overall review score
Recommended: Yes
Brilliant and usually instant customer service, cannot recommend enough.
Matt Odgers
Review type: Shared Hosting
Overall review score
Recommended: Yes
Siteground has the best, most professional, and nice support team ever. So nice working with them!
Anurag Vaishnav
Review type: Shared Hosting
Overall review score
Recommended: Yes
Best hosting provider with beyond expectation service and support. Just wished I found SiteGround earlier and save myself with hours to headaches with other hosting providers.
Lassi
Review type: Shared Hosting
Overall review score
Recommended: Yes
Siteground is one of the best out there no doubt! We get great value for money and their support is most likely one of the best in the industry, just amazed how they seem to be one of the few who manage to grasp the concept.
Absolutely fantastic service, product and support :)
Lee Lin Cher
Review type: Shared Hosting
Overall review score
Recommended: Yes
I have used many hosting providers, but SiteGround is the most responsive in terms of support. I would recommend it to anyone, any day.
Whitney
Review type: Shared Hosting
Overall review score
Recommended: Yes
Very helpful and responsive. A+
Xavier Palma
Review type: Shared Hosting
Overall review score
Recommended: Yes
I tried 6 different hosting companies and these guys have the best technical support, both in English and Spanish.
It is more expensive than others, but it worth the investment.
bill roberts
Review type: Shared Hosting
Overall review score
Recommended: Yes
Cannot rate on speed or uptime but the pre-sales service and attention I received was stellar. I just now signed up and am anxious to provide the same high ratings for speed and uptime once my site gets transferred.
Antoinette
Review type: Shared Hosting
Overall review score
Recommended: Yes
Tsacho was patient and cheerful as he helped me upload 2 files to my site...even though it was late at night in my timezone.
We chatted about the fact that we were both working right now; it was fun...took the edge of off working late.
kelly
Review type: Shared Hosting
Overall review score
Recommended: Yes
Only been a few months with SG, but I have never in over 25 yrs of internet tech support had such a great team to support me! FAST response--solid techs that get results.
I am SO glad I moved to SG. If you are not on SiteGround, you should be!
errych
Review type: Shared Hosting
Overall review score
Recommended: Yes
BEST SUPPORT EVER!!!
Gemma Williams
Review type: Shared Hosting
Overall review score
Recommended: Yes
Brilliant Technical Support, especially as the the back running of a web page is way beyond my technical understanding. Issues are always sorted promptly. Thank you for great serivce
Tziortzis Kyprianou
Review type: Shared Hosting
Overall review score
Recommended: Yes
Always Up, never had issues with performance. Excellent reliable hosting!
Harmony A-E
Review type: Shared Hosting
Overall review score
Recommended: Yes
Provided polite and quick service. Answered questions without irritation.
Nicky
Review type: Shared Hosting
Overall review score
Recommended: Yes
I have been using SiteGround for past one year. Its one of the best hosting service. Their customer support is so good that if you run into any technical issues, they get solved within minutes. SiteGround is especially best for Newbie bloggers who are not tech savvy. Highly recommended!
Fausto
Review type: Shared Hosting
Overall review score
Recommended: Yes
Detelina is amazing and professional.
Rami
Review type: Shared Hosting
Overall review score
Recommended: Yes
The best hosting service ever found, the best performance ever tested, the best support team ever met, the best "EVERYTHING" ever!
Owen
Review type: Shared Hosting
Overall review score
Recommended: Yes
Great tech support!
Justina
Review type: Shared Hosting
Overall review score
Recommended: Yes
I am with Siteground for a 3rd year now. No problems whatsoever, uptime is great and their support is simply the best. Anything you need, they can get it for you, and do it quick, easy, affordable and in SG style!
Alan Christensen
Review type: Shared Hosting
Overall review score
Recommended: Yes
I've found over the years the feature of being able to text directly with a customer care team member makes a big difference for my website success. They are polite and quick to respond to issues that arise from time to time.
Ivan
Review type: Shared Hosting
Overall review score
Recommended: Yes
Thank you Tervel K. for another great experience with SG support.
Katie Schmitz
Review type: Shared Hosting
Overall review score
Recommended: Yes
Neda was wonderful - I needed help with SPF and DKIM records! She made it easy!
Marji
Review type: Shared Hosting
Overall review score
Recommended: Yes
This assistance I was given was outstanding. So much patience (and a little gentle humour) was really appreciated.
Nigel Hamilton
Review type: Shared Hosting
Overall review score
Recommended: Yes
I am really pleased so far with seiteground. As a relative beginner, I have had to bother support already and found them to be a great help.
Thomas Heiser
Review type: Shared Hosting
Overall review score
Recommended: Yes
Works quickly.
Support know their product inside out.
Never wait more than a minute for chat support and it's always with someone knowledgeable.
Love it. What more do you need from hosting?
Ratnam Pirapakaran
Review type: Shared Hosting
Overall review score
Recommended: Yes
Fantastic hosting service provide a great service. Help desk team is very prompt.Site is up all time.
Santiago
Review type: Shared Hosting
Overall review score
Recommended: Yes
Outstanding customer service and support.
Bryan
Review type: Shared Hosting
Overall review score
Recommended: Yes
Greta was awesome in helping set up a SPAM solution on my clients website. I have been using Siteground for years and its the support staff like Greta that keeps me coming back for all of my clients websites.
Kelly Johnson
Review type: Shared Hosting
Overall review score
Recommended: Yes
SiteGround is amazing! Superior service and support! They have helped me so many times and are always so knowledgeable, helpful and kind! I highly recommend SiteGround!
SiteGround Frequently Asked Questions
SiteGround only offers Linux hosting at this time. It does not offer Windows Hosting.
