SiteGround Reviews

Read our expert opinion of SiteGround, along with unbiased reviews from 1059 real users

SiteGround started out back in 2004 after being launched by several university friends. They are widely known and accepted in the industry for pushing the technological boundaries that make them one of the fastest, most reliable and secure web hosting providers around.

But, what makes them unique, in our opinion, is their very helpful and extremely fast support response times with most tickets being replied to in under ten minutes.

SiteGround has seen phenomenal growth in recent years. According to their website, they now have more than 320 employees, and host more than half a million websites. Along with this, they process over 1800 tickets, 1000 phones calls and 2500 chat requests per day. 

Our readers have left many 100's of positive SiteGround reviews, so be sure to check those out at below, or click here to jump to them now.

Editor's note: SiteGround is our top Editor's choice for shared web hosting. Our recommendation is based on at least their GrowBig Plan or higher, which comes with premium support (10 minute response time), and dynamic RAM-based caching.

SiteGround key points

Editor's picks

Editors choice award, Recommended

Top considerations

CloudFlare Railgun, Dynamic Caching, Not EIG Owned, SSD Hosting

Platform

Linux

Control Panel

cPanel

Server Location

Asia, Europe, US

Developer features

Git, Site staging, WP CLI

Specialist Plans

Drupal Hosting, Joomla Hosting, Wordpress hosting

Siteground Expert Review 2017

siteground-final-thoughtsSiteGround are not only our Editor's top choice for web hosting but also the Highest Rated by our readers.

They do so much more than almost every other shared hosting provider with their advanced performance related features and 10 minute support response times that it is a "one-horse" race. Our readers seem to agree, with their consistently high reviews which you can read above.

We urge you to dig down into some of the articles linked later in this review as we go into a little more detail on some of the features.

SiteGround are also a big part of the WordPress and Joomla community regularly attending, sponsoring and giving talks at multiple events each year. If you ever go to a WordCamp event, the chances are you will see them there.

10 Great Reasons to use SiteGround Shared Hosting for your website or Blog

The primary consideration for choosing any web hosting provider must be reliability, performance and support. After all, without the whole purpose of your website is undermined.

We will of course touch on these points, but SiteGround really sets themselves apart from the competition for a whole range of different reasons. We take a look at the most important ones:

#1 NGINX + SSD + Memcached + PHP 7 + HTTP/2 + OPcache — All the ingredients for a very fast website.

SiteGround employs a number of technologies that seek to significantly increase the speed of your website. Furthermore, no complicated setup is required, with everything easily configured within a few clicks and the installation of their specially built SuperCacher plugin.

Let's take a look at all the different technologies in turn:

  • NGINX — This is a high performance web server that can be placed in a reverse proxy to Apache, providing increased performance caching static and dynamic content.
  • SSD — Solid State Disk storage increases the performance of your website, but decreasing latency, I/O Input and Throughput, as well as increasing reliability. You can read more about SSD Hosting here.
  • PHP 7 — The latest version of PHP is significantly faster than the previous version 5.6, with some benchmarks indicating it can handle nearly double the amount of requests per second.
  • Memcached — This is a memory based caching system that significantly improves the performance of your website by improving the performance of your database calls, API calls and page rendering by storing the data and objects in the server's RAM.
  • OPcache — This is a relatively new feature, which you can read more about here. You can also look at some benchmarks showing the significant speed increase PHP 7 has over earlier versions.
  • HTTP/2 — This is a great new technology that significantly improves the performance of your HTTPS website. In fact, it is worth implementing HTTPS for the speed increase, as well as the SEO benefits. You can read more about its launch at SiteGround here.

fast-website-sitegroundOne of the most sought after things people look for in hosting is for their website to be fast. We gave them a spin with a standard (badly optimized) theme we got off Themeforest. We use this theme for our tests, as it amplifies the differences, and is more representative of websites used by every day businesses and bloggers.

We optimized the website using the Static and Dynamic SuperCacher. We removed all third party scripts (social shares analytics) as we wanted to test just the server, not third party scripts that are loaded from other websites.

Editor's note: Dynamic caching is not available on their Startup Plan, but see our tutorial for our recommended setup for their Startup Plan using W3 Total Cache + CloudFlare.

All these tests were carried out on SiteGround GoGeek plan on their EU Server in Amsterdam:

No SuperCacher

W3-total-cache-settings-speed-test-siteground

This mirrors the kind of speeds we have seen with other web hosts that offer no server optimizations.

NGINX SuperCacher

With their SuperCacher, no Caching plugins are required (i.e. W3 Total Cache), and it can be set up in minutes. You can see the significant improvement in page load times below:

siteground nginx supercacher

For more speed test comparisons of various configurations at SiteGround see this article.

If you have any difficulty setting up their SuperCacher, just get in contact with their support and they will be more than happy to help. They should be able to walk you through the whole process in just a couple of minutes (it is that easy to implement).

#2 Insanely fast and knowledgeable support. 10-minute ticket response times by people that can actually fix things.

If something goes wrong, you need to know that someone will be on hand to help you out. Accidentally deleted your website? No problem. Messed Up your WordPress install or trying to work out a. htaccess 301 redirect but cannot get it to work? No problem. They have some of the most helpful, and fast support technicians we have seen.

If you sign up, just ask them a quick query. We guarantee they will respond within a few minutes. It is that fast. But it is not just about speed here.

SiteGround are fanatical about WordPress, Joomla, and even Magento among many other talents. They have the technical ability to help you out, and if required can be hired to carry out more technical work too.

Simply the best and fastest support you will ever find at a web host, and our readers agree (see the SiteGround Reviews at the end of the article).

#3 A web host that actually delivers on their uptime promise.

They have one of the best uptime figures going. They never have problems with their data centers, or have technicians make "mistakes" that cause downtime.

A screenshot of their publicly displayed uptime figures are shown below:

SiteGround uptime Guarantee

One of the reasons why their Uptime figures are so high is that they have built custom server monitoring software that can automatically resolve 90 percent of issues without human interaction.

They also track their servers in real time, not 1-5 minutes like other hosts. Furthermore, while other hosts can take the time to react to the downtime, you can see how their system can mean vastly less downtime.

As we have said in the past, Uptime Guarantee's are worthless (find out why here), so when a hosting provider actually delivers on their uptime promise, like SiteGround, it is something that must be pointed out.

#4 Managed WordPress Hosting that gives you the best of both worlds.

SiteGround advertise their plans as including "Managed Services on all Plans". While this is correct, you should not mistake it for a fully managed WordPress Hosting Solution like WP Engine, even though it has the majority of features that they offer.

We class "fully managed" WordPress Hosting as something that takes care of absolutely everything for you (security, highly specialized server environment, WordPress Upgrades and more), but on the other hand, will have a large number of restrictions such as no access to the control panel \ server environment, restrictions on what plugins you can use and will often charge by the page view.

SiteGround, as you will read elsewhere in this review has all the things that a Fully Managed WordPress hosting provider has, but none of the negatives. You still get to use the control panel, setup email, install multiple websites and generally have a high degree of control over your hosting environment. 

Plus, if you really want to go mad and utilize some of the latest technologies such as HHVM (the same technology as Facebook uses), then you can do so by a cheap upgrade to their Cloud Hosting, rather than having to pay $1000's per month for an enterprise solution. Of course, PHP 7 + OpCache is great too, and that comes even on SiteGround's StartUp plan.

#5 Site Staging, WP-CLI, Drush & GIT integration, plus other tools make it perfect for developers.

WordPress & Joomla tool kits (all plans) — Automate simple tasks such as resetting admin. passwords, fixing file permission issues, changing the domain address, or just deleting the installation. These tools arose as a result of SiteGround support repeatedly being asked to solve the same questions faced by their customers. By having access to these tools, you too can help your customers easily and quickly. You can read more about the Toolkits here.

Fantastic developer features (GoGeek only) such as website Staging, WP-CLI, Drush integration and Git integration. We have written a detailed summary of all these features, which you can read here.

#6 Security is taken seriously with patches routinely applied within hours of new exploits becoming known.

For shared web hosting, they are one of the most proactive providers we know for ensuring the security of their servers. While most web hosts rely on third party software such as CloudLinux, the success of SiteGround is due to them creating their own system.

This gives them the talent pool within their organization to adjust and implement changes to new security threats, including rolling out fixes to prevent zero-day exploits (i.e. exploits that have just been discovered) threatening your website.

SiteGround's servers run a system called Hive, which runs under their own brand 1h.com. This has the following features:

  • Account isolation — Their shared hosting is more akin to a VPS hosting environment, in that each account is isolated from the others. Furthermore, the Linux system is modified to disable or change any commands or tools that might be used to hack the system.
  • Hacked website detection — They have developed scripts to check for hacked content so that if the worst does occur, you will be notified. This is their add-on called Hackalert.
  • 1H Hawk Intrusion Prevention System — This will identify any brute force attack (attackers trying to guess your passwords) against your website or services such as email.
  • Monitoring — This is done in real time so that any threats are caught instantly. Furthermore it monitors load, attacks including the network, hacking attempts, spam, abnormal resource usage and irregularities on a server level. This ensures not only is your website secure, but it won't become sluggish due to attacks being made against other users on the server.

#7 Integrated cPanel Control Panel for easy management of your hosting account

SiteGround use one of the most popular control panels to allow easy management of your hosting account.

SiteGround cPanel
A screenshot showing the SiteGround cPanel. A full version of the screenshot can be found here.

While they use cPanel, they have added their own custom styling to tie in with their own branding. Because they have also integrated the control panel with their own website, it is easy to access from your main client area, unlike with many other hosting providers which require you to keep separate login details.

The cPanel sports Softaculous auto installer, as well as their custom installs for Joomla, WordPress, and Magento. Along with the standard options, you can also access all the Developer and WordPress Joomla tool kits that we have talked so much about. Just take a look for yourself (click image to open larger version):

#8 Easily upgrade to handle more traffic.

One of the benefit's of SiteGround is that each Shared Hosting Plan has an increasing amount of resources available. The StartUp is sufficient to handle around 25k page views per month, where the GoGeek plan can handle 100k. This means you do not need to upgrade to an expensive Cloud hosting plan until your website becomes really busy.

If you do decide to make the jump to their Cloud Hosting, then you can even make it autoscalable on demand, so if you run an advert or make a post go viral, you know your website will remain online.

#9 Thirty-day money-back guarantee. Try them out risk free.

All of SiteGround's plans currently offer a 30-day money-back guarantee. This allows you to try them out risk free.

Editor's note: Add-ons such as Free Domains, SSL Certificates (excluding their free Let's Encrypt SSL), malware monitoring etc. are not included in the money-back guarantee.

#10 Free transfers for your existing website make it easy to sign up.

As we have already mentioned, their support is second to none. If you need help moving your website across, they will very quickly migrate one website for you free of charge.

If you have multiple websites, they can help too, for a modest additional fee.

Are their any downsides to using SiteGround hosting?

There is no doubt about it; SiteGround is our Editor's choice when it comes to shared hosting. That being said, any review would not be complete without looking at some of the negative things we have found. 

#1 Their StartUp plan does not come with their SuperCacher or Premium support.

This is not the end of the world as you still get SSD storage, PHP 7 and OPcache, so using that combination you can still get some impressive speeds.  

Furthermore, even though you do not get premium support, your queries are still dealt with very quickly. In fact, your tickets will still get answered more quickly than pretty much every other hosting provider we know.

But ... we do think their GrowBig plan offers better features and is overall better value.

#2 They charge a setup fee if you want to pay monthly, and you can only pay monthly as a trial for the first month.

It is very common for web hosting to be better value the longer you sign up for. As part of the marketing strategy, the price advertised is usually for their longest billing term. In this case, 12 months.

SiteGround allow you to pay monthly, but you have to pay an extra $14.95 setup fee. Furthermore, after the first month, you will have to pay yearly, but you won't then have access to the 60 percent initial discount.

It gets worse, though. You cannot then get a refund for the setup fee under their money-back guarantee.

If you sign up for their one month trial, you are literally mad. Just get the yearly plan, take the discount AND if you decide they are not for you, just get a FULL refund under their money-back guarantee (free domains are deducted from refund).

In other words, don't make the mistake of signing up for the month's trial.

SiteGround Shared Hosting Plans

A varied mix of resources and features

SiteGround offers three different plans for their shared web hosting; Startup, GrowBig, and GoGeek. Also, they now offer a unique WooCommerce plan that is based upon their GoGeek plan that you can read more about here.

You can see a quick comparison of the plans by feature, along with the pricing in the table below:

STARTUP PLAN GROWBIG PLAN GOGEEK PLAN
Space 10 GB 20 GB 30 GB
Transfer Unmetered Unmetered Unmetered
Websites 1 Unlimited Unlimited
FreeSSL Yes Yes Yes
PCI Compliant No No Yes
Developer Features No No Yes
SuperCacher Static Only Static + Dynamic Static + Dynamic
Price $3.95 $5.95 $11.95

SiteGround Users Reviews

Find out what people are saying about SiteGround Shared Hosting below, or alternatively, if you have experience with them yourself, feel free to leave your review.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Top Class Support. The Best by a big big margin.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Great Customer service! Always get what I expect! everyone is very helpful.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Great Support.

Thanks team.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

All support staff are great and they resolve my issues quickly, and if I ask over and beyond their duties, they point me in the right direction. I can't say enough about Siteground's support service!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

the wait time for live chat was only seconds. a couple heart beats and i was being helped by Emanuil. i was receiving an error on my wordpress site that i just couldnt figure out. Thanfully, Emanuil corrected my problem in seconds. My conversation with siteground support was probably less than a minute. Thank You Emanuil!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Hi folks,
This is one of the best host provider in the world.
Please make it a choice, you won't go back (:

Antonio,
Windhoek Namibia

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I moved from Bluehost to Siteground a couple of years ago because of support issues and have never looked back. Siteground's technical features are excellent but where they really shine is in the quality of their support.

Their online chat is available 24/7 with well qualified operators always ready to assist.

Once, in about 10 support chats (all related to my lack of experience with website building in Wordpress), I have had to escalate to a senior support technician - Siteground have an auto escalation facility in thei chat system - and the problem was resolved in a few moments.

These guys are just brilliant. I wish all hosting / software companies offered this level of support.

dfphotos.com

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

He did a great job of answering my questions. I always hate editing the .htaccess file, but everything went smoothly.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Love these guys. Great customer service. I switched over when Site5 got bought and became awful. Now I recommend Siteground to all of my web design clients. The best!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Great services that every customer deserve.

ebgaan.com

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I am very satisfied with the results I received tonight. I was under great distress and my money was refunded, so thank you very much for that. George and the other lady, sorry I cannot remember now, but after some time, my request were met, so I thank you. very much.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Excellent customer service.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Valentine N. was extremely helpful during my live chat. Thank you so much!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Perfect. Very Accurate.. Online support is very fast and very helpful.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Excelente trato, me ayudó con un problema que yo no sabia que tenía y que hizo que mi web estuviera fuera de línea, excelente trabajo

Review type: Shared Hosting

Overall review score

Recommended: Yes

8.8
Support
9
Features
7
Speed
10
Uptime
10
Value
8

Ivan was very helpful

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

SIteGround is the best. I have used many other hosting services in the past (no more now) and nobody is better.
These folks are good at everything.
Thanks!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

best support staff ever

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I'm moving several websites from GetFlyWheel to SiteGround due to several things.

1. GetFlyWheel's service has tanked.
2. SiteGround's Free SSLs
3. SiteGround's Tools
4. SiteGround's Amazing Customer Service!

During our migration, we had one plugin that would break the site when using php 7 (obviously GetFlyWheel isn't using that yet). Please note that most hosting providers are still using php 5.6 or lower.

This is a smart company that knows how to stay on top of technology!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

As always, the chat service is faultless. Always glad to help and fix the issues.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I appreciated all the support I have gotten. It is a very good value for the hosting site, very detail more so than others. I definitively recommend this hosting site over other ones. You will not regret it!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Fantastic customer support. Fast, knowledgeable, and friendly.

petsnaturally.us

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Excellent services

Review type: Shared Hosting

Overall review score

Recommended: Yes

8.8
Support
10
Features
8
Speed
10
Uptime
10
Value
6

Stoycho V. was helpful and patient with my request.

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.6
Support
10
Features
9
Speed
9
Uptime
10
Value
10

I have only recently moved to SiteGround for my hosting service, and already in every interaction I've had with their sales and support staff, they have universally been very helpful in either resolving an issue themselves, providing answers to my questions, or providing me links with more info on certain topics. So far (and I am certain my opinion will remain in the future), the service I have received from SiteGround has been far better than the service I've received from any of the other hosting services I have used in the past.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Very experienced person, solved my requirement quickly!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Siteground is by far the best host that has provided 100% uptime. Their support is top notch and have always provided on point assistance on all matters.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I am using SiteGround for many of my website project now. I recommend them to friends and client. Really good customer service and support. Use the live chat if you get the chance as it make's the process faster and easier to avoid miscommunication. Thanks Siteground for making things easy that other hosts make hard.

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.4
Support
10
Features
9
Speed
10
Uptime
10
Value
8

The technical support at Siteground was very helpful. The live chat tech was responsive. The site resources are reliable and fast. We would recommend Siteground to other non-profit organizations.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Chat worked great, I was having trouble with FTP timing out, in a few minutes I was back up and working. Problem solved in a few minutes, I can't complain as this is better then where I work and I'm part of the IT team.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I have had multiple hosts over the last several years. I have tried out most of the major Wordpress webhosts and have left each unimpressed. I switched to Siteground a few weeks ago and am blown away by the technical support. I am a novice when it comes to the backend of websites. Each of the technical representatives have been extremely knowledgeable and quick. I have asked for support in moving my site, setting up an SSL and CDN. They have provided outstanding support. I highly recommend Siteground!

excelbuddy.com

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Really excellent service in all ways.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I have been totally pleased with the service so far.
The best hosting experience.
Would recommend them to everyone.
Regards

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Wonderful customer service...helpful, patient and clear

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.4
Support
10
Features
9
Speed
9
Uptime
10
Value
9

I've had to go to support a couple of times now and they have been super patient and helpful. The speed with which they get back to me with useful answers is very impressive and I'm happy with their services so far.

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.6
Support
10
Features
9
Speed
10
Uptime
9
Value
10

Wow! I could not ask for faster or more kind! George as great and courteous! And he did exactly what I needed flawlessly! Thanks!

giftthrutheveil.com

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.8
Support
10
Features
9
Speed
10
Uptime
10
Value
10

Awesome support service as usual. We know that we have a partner that we can always rely on, with super fast and professional support. You guys are amazing!

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.6
Support
10
Features
10
Speed
9
Uptime
9
Value
10

Just starting out getting a website going. This fellow at siteground was great and answered tons of my questions. Very few chatroom people know the right information. But my guy was super knowledgeable. I was impressed by their customer service.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I've just finished a bad experience on shared hosting with BlueHost and started using SiteGround. I'm still setting the whole thing up on my WP site, but I already have a completely different support, not only on time response but on quality. SiteGround support guys really have knowledge and respond rapidly.

Review type: Shared Hosting

Overall review score

Recommended: Yes

8.0
Support
10
Features
8
Speed
7
Uptime
6
Value
9

Great support. One of the reasons after trying another host I came back to ST.
Cheers

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Excellent support on an email issue.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Good hosting, good service support

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

SiteGround's sales rep. Teodora N. was knowledgable and precise and definitely helped me to make a decision to recommend the purchase of SiteGround's WordPress hosting package for my client.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

It is such a joy to work with www.siteground.com
They are incredibly helpful, smart and their solutions are easy to understand. Thanks to all the people who recommended siteground.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

The staff I dealt with were very quick to respond to my request.

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.4
Support
10
Features
7
Speed
10
Uptime
10
Value
10

Martin solved my issue in less than 15 seconds. I had been agonizing over this issue, doing research on the PHP code, and was totally stressed out. It was SHOCKING how quickly he diagnosed and resolved. I was simply amazed.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Spoke to Nayden this evening, he was a huge help! I'm dealing with a bit of a headache right now on my original e-mail address and working it out with the provider, however I needed to recover my password immediately in order to set up another site I'm launching now with my web designer. I expected there to be a security issue with my request, but he immediately offered an alternative solution in order to get the issue resolved. I appreciate both the security measure taken to protect my account, as well as the solution to get the issue fixed right away. My web designer originally recommended this company b/c she said they had great service, and I saw tonight that her recommendation was spot on. Thank you again!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

AWESOME! 100 times FAR BETTER than any other so called " Leading Hosting Companies " :)

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I really like SiteGround for how easy it is to do techy stuff since I'm not good with technical aspects of building websites. However, I want to give a huge thumbs up to T. Zhelyazko in the Live Chat. I was so frustrated with my add on domain not appearing and I couldn't figure out what I was doing wrong. He talked me through it (so simple once he explained it) and I got the site started today. Hopefully, it will soon be finished and published.

Many thanks to T. Zhelyazko for his expertise and patience with my basically non-existent tech skills.

bestpersonaldrones.review

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Great service as always ... quick response .. quick and accurate answers to questions! Thanks !

One bit of feedback I have for your tech team is that it would be nice to be able to choose a temporary URL at the time of install .. as one of the options ... !

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I am fairly new to Site-Ground, but have found that every time I have had a question to ask, the staff have been very helpful.
Today I had Ervin and he was so kind to help in the way that he did.
Thanks again Ervin

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.6
Support
10
Features
8
Speed
10
Uptime
10
Value
10

customer support is superb. yoiu can simply count on it, you know.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Wow. Enough cannot be said to fully describe how awesome and helpful the support is for SiteGround. I will never leave this speedy host and its great support team. Perfect for people who are just starting out! Thank you!

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.6
Support
10
Features
10
Speed
10
Uptime
9
Value
9

Great hosting service and excellent support - my number one reason for choosing them.

mazohyst.org

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Teodor A. literally is the only reason I am still using this service. I was overwhelmed and confused and this man saved my night. I never use customer service/contact forms and I never leave reviews but this man deserves a raise or a royalty from my website. Thank you again friend, best wishes.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Excellent and customer-friendly support service. The best I have seen!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Great support with lot's of patience!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

These guys are extremely competent.
I was fed up with my previous host's (WebHostingHub) insistence on not supporting Let's Encrypt and looked around for a new host. Somehow I came across SiteGround and started a live chat regarding the technical feasibility to transfer two tools I was using, the Piwik and Hesk.
In no time I got all the answers and was convinced to initiate the transfer straight away. They even undertook the job of transferring the contents of my web site from my previous host.
Most importantly they support Let's Encrypt, which means my web site will be accessible through https at no additional cost, which is absolutely great.
I must also say their pricing plans are very competitive.

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.8
Support
10
Features
10
Speed
9
Uptime
10
Value
10

REALLY GOOD SUPPORT!

It's awesome, I'm like the kind of guy that always break something in every place, including my website, but this guys at the support team always have the best disposal to help me and fix any problem.

The uptime is like..... 99.99999999% I don't remember the last time the host was down.

The prices are really accesible, with a good value/cost ratio.

I'm in love with this host and if I some day change, would for reasons not related to the quality of this hosting service.

Great job dudes!

Regards,

Happy Customer!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Pretty stellar customer service!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Site Ground has amazing customer service and well trained staff. Definitely recommend anyone looking for affordable hosting and great customer service experience.
*****

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Angelica R. spent more than two hours chatting with me.

She was patient and her instructions were easy to understand.

Even though things didn't work as she and I had hoped, she voluntarily completed the request to elevate the problem to the Advanced Technical Team.

That pleased me no end. I really didn't want to have to explain everything all over again to someone else.

I can honestly say that I really didn't want to stop chatting with her, she was so pleasant.

It's occasions like this when I wish I lived close enough to take her out for coffee or send a box of chocolates.

I hope that the next time I need help, I'll get to chat with her again.

Bruce Hoag PhD CPsychol AFBPsS

psychhacks.com

Review type: Shared Hosting

Overall review score

Recommended: Yes

8.8
Support
10
Features
10
Speed
7
Uptime
7
Value
10

He was fantastic. He answered my questions clearly. When I got confused over some point, he took the time to explain in detail until I did understand. I want to work with him every time.

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.2
Support
10
Features
9
Speed
9
Uptime
10
Value
8

For IT startups like us with limited IT knowledge, Siteground has been a blessing for us. Their advices and help is top notch. We keep approaching them with troubles and always leave with content and smiling faces. Keep up the good work.
And thanks on behalf of our team

ovoe.world

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Amazing service, definitely the best hosting service out there !

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I purchased hosting and set up the complimentary migration today with the help of support person Penka. The wait for the chat support was short and Penka was super helpful and quick with replies. I had to grab some info from my old host and she waited patiently while I got that info. Then she made sure I had all the correct information before submitting. What a nice introductory experience of SiteGround service!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

This is one of my favourite tech/media. The best customer service I have used in over 10 years. Glad I chose them.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Excellent service every time and so important to my line of website

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I really agonized over which hosting service to use. I am tech literate, but definitely not fluent. I paid close attention for about a month in various groups of online business professionals and the feedback led me to Siteground. That was almost a year ago and I have not been sorry. Their chat support is wicked fast and I am thrilled that my needs can be handled as I grow to the point where I need dedicated hosting, and then stay with them confidently based on past experience. I love that they made me feel like a valued customer, even on a lower level plan.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I've said it before and I'll say it again - excellent fast support. You just can't beat it.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Excellent approach -- providing details in an e-mail is an excellent way to inform a potential customer.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I have an online magazine and resource website for NJ historians. I am by no means an expert in this stuff but whenever I had questions about how to configure something, SiteGround techs have always been patient and able to help me work through the issues successfully. I needed to use their support chat a half-dozen times or so in the past two years and the wait time for a tech has always been brief. This stands out for me because of the awful experiences I have had with other tech supports over the years! These folks don't just read from scripts but seem to listen to the specific problem and walk me through it or just take care if for me.

Their services (I use web and email hosting) have been affordable with no noticeable downtime. I had been with Yahoo/Aabacco before and had hours of downtime a week and awful customer service experiences. I finally got rid of them and switched to SiteGround. Best move I made!

I also do graphic design and whenever clients have wanted a website created, I have always recommended SiteGround for their hosting.

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.8
Support
10
Features
10
Speed
9
Uptime
10
Value
10

I was on other shared hosting provider before a freelancer asked me to move to an unmanaged vps. This force me to hire a freelancer again to manage and watch the vps, but unfortunately moving to unmanaged vps takes my website down several times a day everytime i upload pictures simultanously and this is embarrasing, i run my shop on woocommerce and i started to read some expert review until i found siteground.
I was so amazing with their support team, they are there everytime to guide me and solving the migration problem. My website load time on the previous vps was 14-16 seconds now only 3-4 seconds on siteground.
Thank you siteground!

Review type: Shared Hosting

Overall review score

Recommended: Yes

8.8
Support
10
Features
10
Speed
6
Uptime
8
Value
10

Hi,

I recently had a hige problem with my site and your techinical assistant Satanas has done an incredible job - he helped me instantly and I am so grateful to him.

Top of the range guy! A true asset to any company

theconsultants.co.il

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Georgi was excellent. I have a problem that I couldn't solve, asked him, he just took over and solved it. Plain and simple. I have been using SG for a few years and for WP sites, its gold. You will find more golden nuggets inside the cPanel for WP optimization tools. WONDERFUL.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Martin was so very patient with me and walked me through this step by step. He was a big help in me working on my website! Many thanks!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I love SiteGround's Live Chat. I wish all companies had that! I've used it a lot and they've always been so helpful and patient with me. I've never had to wait more than about 30 seconds to be connected, either.

midlifeblogger.com

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I relocated this site to SiteGround several months ago. I've had very good luck with another site I manage and decided to move another site. What can I say? SiteGround support makes everything easy. At other hosting providers I've been told to "open a support ticket" and someone would get back to me, even for something as simple as a security certificate. This never happens at SiteGround, they are always friendly, never demeaning and always solve the problem.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Petar is such a smart young man and so very helpful. Thank you, Petar and SiteGround!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Very happy with the service, quick and efficient, friendly and knowledgeable adviser.

Review type: Shared Hosting

Overall review score

Recommended: Yes

7.8
Support
9
Features
6
Speed
9
Uptime
8
Value
7

Assistenza via chat velocissima meno di 30 secondi di attesa in coda e questione risolta in un attimo...

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

great help. got it resolved. On to the next thing.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Excellent support and customer service

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I've been on business since 1998, and by far, siteground have the best support, not only fast and reliable, but humanized, friendly too. Just awesome. And until now, even though I'm under a beginner package , the service is been totally stable. Cudos to siteground!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

These guys and girls are AWESOME. Been with them for a few years now with about a dozen sites. Couldn't be happier. I'd pay twice as much for their service but don't tell them!

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.8
Support
10
Features
9
Speed
10
Uptime
10
Value
10

Their support is always fast. They really try to solve your problem even thou it is outside of their responsibilities. They are fast, genuine,competent but never smarmy. And that is the way I want tech support.

I like there feature that you can with one button click make a copy of your WordPress site. Make development on it. Then with one button click deploy it. There is also have git support if you are really serious.

There are some features I would like to see more of in the future: NodeJS, Docker, Windows hosting.

lcube.se

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

the BEST customer service out there. i was with godaddy for a decade and do not miss them a bit. servers are faster, and the techs are better.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Just signed up with Siteground and already the support has been superior to my last hosting company by far. Day 2 and literally my site has been migrated into their systems and up and running on their servers, obviously the result of a well formulated team. They provide comprehensive links that guide you through your questions and have proven to be on-top of their tickets, which is extremely important to me. So, so far so good guys! I'm impressed! This could possibly be the start of a..... :)

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Outstanding pro-active support.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I had difficulty accessing the admin function on my blog after installation. Although the mistake I was making was no doubt obvious to most folks, it was not to me - and my frustration quickly mounted. I had heard that the chat support for SiteGround was excellent, but was not prepared to have AlexL enter the chat so quickly or the problem resolved so problem handled so smoothly. This is the stuff that makes for loyal customers,

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.4
Support
10
Features
9
Speed
10
Uptime
9
Value
9

CPanel personalizado por siteground con muchas opciones gratuitas como SSl, TruCrypt entre otros, mods para acelerar Wordpress y Jooomla, asistencia técnica 24 horas y si llamas por teléfono y no hay respuesta, te devuelven la llamada al poco tiempo aunque no seas cliente.
De momento, excelente.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

nice support very caring

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Great interaction. To the point, provided exactly what I needed and did not have to spend 30 mins discussing a sales pitch or add on features - just simply answered what I needed and provided the info and links needed for me to finish up. Thank you.

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.6
Support
10
Features
10
Speed
10
Uptime
8
Value
10

I'm currently looking for hosting for a Wordpress site I will be launching soon. I was enquiring about pricing and asked yourself and one of the other well known hosting companies. You answered my questions immediately via live chat...the other hosting company, came on line, answered nothing and I was back on a 25 minute waiting list! Good service is critical in business and it certainly helped me make up my mind who I will choose as my host. The advice I received was quick, to the point and made me feel that should I ever encounter any difficulties the help would be right at hand. Well done Siteground!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Penka was exactly the person I needed to speak with today for the following reasons:
1. She spoke and communicated well. There are times (such as with my last company 1and1.com) where it was very clear that english was not their first language. I am far from a xenophobe, but in dealing with technical matters, I need someone who can guide and direct me clearly and consisely as Penka did. Well Done~!
2. She assured me and educated me through the process. Changing hosting for me is a brick wall which I needed to break through and she helped me be at ease as well as had exact answers to my questions.
3. She was pleasant and nice. That always goes a long ways.
I highly encourage you to pay Penka more money as she is a value to your company and you should assure SiteGround that she is properly paid to keep her retained.

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.2
Support
10
Features
9
Speed
8
Uptime
10
Value
9

I am very satisfied with the live help I received and the way the assistant went about helping me resolve my problems. I would highly recommend Site Ground Hosting to one and all. Kind Regards Mick Dunner.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Uptime is 100%, and if there re any issues they respond quickly. Very good value for money.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I'm super thrilled about switchting to SiteGround.
The two things I noticed immediately was that my site speed went up, considerably (so that's a feature I highly recommend for anyone who wants to be taken serious online, wether you're selling a product or have a blog) and the level of support that I got thus far has been a-mazing!!
Awesome product, don't care if it costs more, just do it :)

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.8
Support
10
Features
10
Speed
10
Uptime
10
Value
9

Wonderful, wonderful fast, professional and courteous support from the folks at Siteground. Excellent experience.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

amazing hosting company .
i am using this company since only 5 days , i never seen a great support like this . Hosting is support and they do it well

SiteGround Frequently Asked Questions

Does SiteGround Offer Linux and Windows hosting plans?

SiteGround only offers Linux hosting at this time. It does not offer Windows Hosting.

60% Off with our top user-rated host: SiteGround
Need a fast, reliable hosting provider?
60% Off with our top user-rated host: SiteGround