SiteGround Reviews

Read our expert opinion of SiteGround, along with unbiased reviews from 1059 real users

SiteGround started out back in 2004 after being launched by several university friends. They are widely known and accepted in the industry for pushing the technological boundaries that make them one of the fastest, most reliable and secure web hosting providers around.

But, what makes them unique, in our opinion, is their very helpful and extremely fast support response times with most tickets being replied to in under ten minutes.

SiteGround has seen phenomenal growth in recent years. According to their website, they now have more than 320 employees, and host more than half a million websites. Along with this, they process over 1800 tickets, 1000 phones calls and 2500 chat requests per day. 

Our readers have left many 100's of positive SiteGround reviews, so be sure to check those out at below, or click here to jump to them now.

Editor's note: SiteGround is our top Editor's choice for shared web hosting. Our recommendation is based on at least their GrowBig Plan or higher, which comes with premium support (10 minute response time), and dynamic RAM-based caching.

SiteGround key points

Editor's picks

Editors choice award, Recommended

Top considerations

CloudFlare Railgun, Dynamic Caching, Not EIG Owned, SSD Hosting

Platform

Linux

Control Panel

cPanel

Server Location

Asia, Europe, US

Developer features

Git, Site staging, WP CLI

Specialist Plans

Drupal Hosting, Joomla Hosting, Wordpress hosting

Siteground Expert Review 2017

siteground-final-thoughtsSiteGround are not only our Editor's top choice for web hosting but also the Highest Rated by our readers.

They do so much more than almost every other shared hosting provider with their advanced performance related features and 10 minute support response times that it is a "one-horse" race. Our readers seem to agree, with their consistently high reviews which you can read above.

We urge you to dig down into some of the articles linked later in this review as we go into a little more detail on some of the features.

SiteGround are also a big part of the WordPress and Joomla community regularly attending, sponsoring and giving talks at multiple events each year. If you ever go to a WordCamp event, the chances are you will see them there.

10 Great Reasons to use SiteGround Shared Hosting for your website or Blog

The primary consideration for choosing any web hosting provider must be reliability, performance and support. After all, without the whole purpose of your website is undermined.

We will of course touch on these points, but SiteGround really sets themselves apart from the competition for a whole range of different reasons. We take a look at the most important ones:

#1 NGINX + SSD + Memcached + PHP 7 + HTTP/2 + OPcache — All the ingredients for a very fast website.

SiteGround employs a number of technologies that seek to significantly increase the speed of your website. Furthermore, no complicated setup is required, with everything easily configured within a few clicks and the installation of their specially built SuperCacher plugin.

Let's take a look at all the different technologies in turn:

  • NGINX — This is a high performance web server that can be placed in a reverse proxy to Apache, providing increased performance caching static and dynamic content.
  • SSD — Solid State Disk storage increases the performance of your website, but decreasing latency, I/O Input and Throughput, as well as increasing reliability. You can read more about SSD Hosting here.
  • PHP 7 — The latest version of PHP is significantly faster than the previous version 5.6, with some benchmarks indicating it can handle nearly double the amount of requests per second.
  • Memcached — This is a memory based caching system that significantly improves the performance of your website by improving the performance of your database calls, API calls and page rendering by storing the data and objects in the server's RAM.
  • OPcache — This is a relatively new feature, which you can read more about here. You can also look at some benchmarks showing the significant speed increase PHP 7 has over earlier versions.
  • HTTP/2 — This is a great new technology that significantly improves the performance of your HTTPS website. In fact, it is worth implementing HTTPS for the speed increase, as well as the SEO benefits. You can read more about its launch at SiteGround here.

fast-website-sitegroundOne of the most sought after things people look for in hosting is for their website to be fast. We gave them a spin with a standard (badly optimized) theme we got off Themeforest. We use this theme for our tests, as it amplifies the differences, and is more representative of websites used by every day businesses and bloggers.

We optimized the website using the Static and Dynamic SuperCacher. We removed all third party scripts (social shares analytics) as we wanted to test just the server, not third party scripts that are loaded from other websites.

Editor's note: Dynamic caching is not available on their Startup Plan, but see our tutorial for our recommended setup for their Startup Plan using W3 Total Cache + CloudFlare.

All these tests were carried out on SiteGround GoGeek plan on their EU Server in Amsterdam:

No SuperCacher

W3-total-cache-settings-speed-test-siteground

This mirrors the kind of speeds we have seen with other web hosts that offer no server optimizations.

NGINX SuperCacher

With their SuperCacher, no Caching plugins are required (i.e. W3 Total Cache), and it can be set up in minutes. You can see the significant improvement in page load times below:

siteground nginx supercacher

For more speed test comparisons of various configurations at SiteGround see this article.

If you have any difficulty setting up their SuperCacher, just get in contact with their support and they will be more than happy to help. They should be able to walk you through the whole process in just a couple of minutes (it is that easy to implement).

#2 Insanely fast and knowledgeable support. 10-minute ticket response times by people that can actually fix things.

If something goes wrong, you need to know that someone will be on hand to help you out. Accidentally deleted your website? No problem. Messed Up your WordPress install or trying to work out a. htaccess 301 redirect but cannot get it to work? No problem. They have some of the most helpful, and fast support technicians we have seen.

If you sign up, just ask them a quick query. We guarantee they will respond within a few minutes. It is that fast. But it is not just about speed here.

SiteGround are fanatical about WordPress, Joomla, and even Magento among many other talents. They have the technical ability to help you out, and if required can be hired to carry out more technical work too.

Simply the best and fastest support you will ever find at a web host, and our readers agree (see the SiteGround Reviews at the end of the article).

#3 A web host that actually delivers on their uptime promise.

They have one of the best uptime figures going. They never have problems with their data centers, or have technicians make "mistakes" that cause downtime.

A screenshot of their publicly displayed uptime figures are shown below:

SiteGround uptime Guarantee

One of the reasons why their Uptime figures are so high is that they have built custom server monitoring software that can automatically resolve 90 percent of issues without human interaction.

They also track their servers in real time, not 1-5 minutes like other hosts. Furthermore, while other hosts can take the time to react to the downtime, you can see how their system can mean vastly less downtime.

As we have said in the past, Uptime Guarantee's are worthless (find out why here), so when a hosting provider actually delivers on their uptime promise, like SiteGround, it is something that must be pointed out.

#4 Managed WordPress Hosting that gives you the best of both worlds.

SiteGround advertise their plans as including "Managed Services on all Plans". While this is correct, you should not mistake it for a fully managed WordPress Hosting Solution like WP Engine, even though it has the majority of features that they offer.

We class "fully managed" WordPress Hosting as something that takes care of absolutely everything for you (security, highly specialized server environment, WordPress Upgrades and more), but on the other hand, will have a large number of restrictions such as no access to the control panel \ server environment, restrictions on what plugins you can use and will often charge by the page view.

SiteGround, as you will read elsewhere in this review has all the things that a Fully Managed WordPress hosting provider has, but none of the negatives. You still get to use the control panel, setup email, install multiple websites and generally have a high degree of control over your hosting environment. 

Plus, if you really want to go mad and utilize some of the latest technologies such as HHVM (the same technology as Facebook uses), then you can do so by a cheap upgrade to their Cloud Hosting, rather than having to pay $1000's per month for an enterprise solution. Of course, PHP 7 + OpCache is great too, and that comes even on SiteGround's StartUp plan.

#5 Site Staging, WP-CLI, Drush & GIT integration, plus other tools make it perfect for developers.

WordPress & Joomla tool kits (all plans) — Automate simple tasks such as resetting admin. passwords, fixing file permission issues, changing the domain address, or just deleting the installation. These tools arose as a result of SiteGround support repeatedly being asked to solve the same questions faced by their customers. By having access to these tools, you too can help your customers easily and quickly. You can read more about the Toolkits here.

Fantastic developer features (GoGeek only) such as website Staging, WP-CLI, Drush integration and Git integration. We have written a detailed summary of all these features, which you can read here.

#6 Security is taken seriously with patches routinely applied within hours of new exploits becoming known.

For shared web hosting, they are one of the most proactive providers we know for ensuring the security of their servers. While most web hosts rely on third party software such as CloudLinux, the success of SiteGround is due to them creating their own system.

This gives them the talent pool within their organization to adjust and implement changes to new security threats, including rolling out fixes to prevent zero-day exploits (i.e. exploits that have just been discovered) threatening your website.

SiteGround's servers run a system called Hive, which runs under their own brand 1h.com. This has the following features:

  • Account isolation — Their shared hosting is more akin to a VPS hosting environment, in that each account is isolated from the others. Furthermore, the Linux system is modified to disable or change any commands or tools that might be used to hack the system.
  • Hacked website detection — They have developed scripts to check for hacked content so that if the worst does occur, you will be notified. This is their add-on called Hackalert.
  • 1H Hawk Intrusion Prevention System — This will identify any brute force attack (attackers trying to guess your passwords) against your website or services such as email.
  • Monitoring — This is done in real time so that any threats are caught instantly. Furthermore it monitors load, attacks including the network, hacking attempts, spam, abnormal resource usage and irregularities on a server level. This ensures not only is your website secure, but it won't become sluggish due to attacks being made against other users on the server.

#7 Integrated cPanel Control Panel for easy management of your hosting account

SiteGround use one of the most popular control panels to allow easy management of your hosting account.

SiteGround cPanel
A screenshot showing the SiteGround cPanel. A full version of the screenshot can be found here.

While they use cPanel, they have added their own custom styling to tie in with their own branding. Because they have also integrated the control panel with their own website, it is easy to access from your main client area, unlike with many other hosting providers which require you to keep separate login details.

The cPanel sports Softaculous auto installer, as well as their custom installs for Joomla, WordPress, and Magento. Along with the standard options, you can also access all the Developer and WordPress Joomla tool kits that we have talked so much about. Just take a look for yourself (click image to open larger version):

#8 Easily upgrade to handle more traffic.

One of the benefit's of SiteGround is that each Shared Hosting Plan has an increasing amount of resources available. The StartUp is sufficient to handle around 25k page views per month, where the GoGeek plan can handle 100k. This means you do not need to upgrade to an expensive Cloud hosting plan until your website becomes really busy.

If you do decide to make the jump to their Cloud Hosting, then you can even make it autoscalable on demand, so if you run an advert or make a post go viral, you know your website will remain online.

#9 Thirty-day money-back guarantee. Try them out risk free.

All of SiteGround's plans currently offer a 30-day money-back guarantee. This allows you to try them out risk free.

Editor's note: Add-ons such as Free Domains, SSL Certificates (excluding their free Let's Encrypt SSL), malware monitoring etc. are not included in the money-back guarantee.

#10 Free transfers for your existing website make it easy to sign up.

As we have already mentioned, their support is second to none. If you need help moving your website across, they will very quickly migrate one website for you free of charge.

If you have multiple websites, they can help too, for a modest additional fee.

Are their any downsides to using SiteGround hosting?

There is no doubt about it; SiteGround is our Editor's choice when it comes to shared hosting. That being said, any review would not be complete without looking at some of the negative things we have found. 

#1 Their StartUp plan does not come with their SuperCacher or Premium support.

This is not the end of the world as you still get SSD storage, PHP 7 and OPcache, so using that combination you can still get some impressive speeds.  

Furthermore, even though you do not get premium support, your queries are still dealt with very quickly. In fact, your tickets will still get answered more quickly than pretty much every other hosting provider we know.

But ... we do think their GrowBig plan offers better features and is overall better value.

#2 They charge a setup fee if you want to pay monthly, and you can only pay monthly as a trial for the first month.

It is very common for web hosting to be better value the longer you sign up for. As part of the marketing strategy, the price advertised is usually for their longest billing term. In this case, 12 months.

SiteGround allow you to pay monthly, but you have to pay an extra $14.95 setup fee. Furthermore, after the first month, you will have to pay yearly, but you won't then have access to the 60 percent initial discount.

It gets worse, though. You cannot then get a refund for the setup fee under their money-back guarantee.

If you sign up for their one month trial, you are literally mad. Just get the yearly plan, take the discount AND if you decide they are not for you, just get a FULL refund under their money-back guarantee (free domains are deducted from refund).

In other words, don't make the mistake of signing up for the month's trial.

SiteGround Shared Hosting Plans

A varied mix of resources and features

SiteGround offers three different plans for their shared web hosting; Startup, GrowBig, and GoGeek. Also, they now offer a unique WooCommerce plan that is based upon their GoGeek plan that you can read more about here.

You can see a quick comparison of the plans by feature, along with the pricing in the table below:

STARTUP PLAN GROWBIG PLAN GOGEEK PLAN
Space 10 GB 20 GB 30 GB
Transfer Unmetered Unmetered Unmetered
Websites 1 Unlimited Unlimited
FreeSSL Yes Yes Yes
PCI Compliant No No Yes
Developer Features No No Yes
SuperCacher Static Only Static + Dynamic Static + Dynamic
Price $3.95 $5.95 $11.95

SiteGround Users Reviews

Find out what people are saying about SiteGround Shared Hosting below, or alternatively, if you have experience with them yourself, feel free to leave your review.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I'm a Wedding Videographer and yesterday I moved my blog of 8 years to Siteground. This was a very nervous thing for me as I didn't want to lose any work or have any downtime on my website. I contacted them and explained my fears and they walked me through the process step by step and even transferred my whole blog (7GB's) free of charge within the hour.

Absolutely amazing service and by far the best hosting company I have ever come across. I'm thrilled with how quickly they respond and how at ease they make me feel. Thank you so much.

Pros: Good Value for money
Ease of use
Straight forward
Great customer service
Does what it says

Cons: None whatsoever :)

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Customer service is second to none. I just spent over an hour with Simeon working to sort out my domain names, domain forwarding and wordpress hosting. Always get things sorted with Siteground, there really know their stuff.

Pros: Customer service is second to none.

Cons: There isn't any CONS.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I've always had a great experience with Siteground. If there is ever a problem, which hardly ever occurs, the support from the staff is top notch!

Pros: Fantastic support

Cons: Non

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I just signed up and need to transfer and change domain name. Had to chat with some one on how you do it, since many links in blog of several pages. I have never has a chat that was so fast and knowledgeable. I am impressed. I am a newbie so have much to learn.

Pros: Quick and knowledgeable. Never had a chat as good as this.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

SiteGround is simply amazing. Any amount of praise falls short in describing the attention and willingness of their fine service representative in their effort to help you solve any issue or problem you my have. Even if it is not within the scope of their responsibilities. I am really glad I find them. SiteGround is a Gem.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Brilliant! Thanks for excellent support. So quick, helpful and professional. I am very glad to be a part of Siteground.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I consider myself a rather "demanding" customer. SiteGround has done an excellent job - I'm really glad I switched over to your services.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

very helpful with start up and transferring of my website...Thanks!!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Really great hosting at a good price and with class A support. Very happy.

Pros: fantastic support

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I use SiteGround in past four years. I am totally satisfied with a set of services that provide these hosting companies. Siteground is The Joy of Web!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Fast, quick and accurate. And it is Sunday morning.....

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.8
Support
10
Features
9
Speed
10
Uptime
10
Value
10

As a web designer, I use Siteground for all of my clients. The customer support is the best and is always available and helpful, services are the best, and I have no reason to consider another hosting service. Kamen and Svetoslav are great, friendly techs and deserve a raise. I don't think I've ever noticed ANY downtime on any of my sites. At least give Siteground an honest look before choosing another service.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

the best host i have tried so far, waaaaaaaaaaaaaaaaaaaaaaaay better than 1&1

Pros: Fast, great uptime, awesone support. great help.

Cons: not the cheapest, but more than worth

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.8
Support
10
Features
10
Speed
9
Uptime
10
Value
10

Oh my!!! All companies in the WORLD must learn with the support of Siteground.
Always fast, always assertive. 100%. The best Support of the World!

Pros: Support
Tools

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Excellent Service - previously had GO-Daddy with six websites, expereinced really slow speeds. They gave me one excuse after another. Since switching to Siteground last you, superfast and excellent customer service. Recommend every change I get.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

The customer support from SiteGround is like no other--it's truly off the charts. I have contacted them on numerous occasions and everyone has been incredibly friendly, clear, and helpful, both walking me through processes or taking care of things for me. They have a customer for life with me and I honestly can't recommend them highly enough.

Pros: Amazing Customer Service
Affordability
Features for advanced and beginner users

Cons: None at all

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.4
Support
10
Features
10
Speed
9
Uptime
10
Value
8

We've been hosting with another company in the UK for over 10 years, we thought they were good, but after switching some of our sites over to Siteground, we're blown away.. seriously... Speed like I've never seen.. faster than working on a local machine... SERVICE.. their support is brilliant!!! live chat.. instant help is great!! I love these guys.. if only we could afford to move all our clients over, I would be the happiest man on earth.. sadly we still got most of our customers on a crap host..

Pros: Fast servers.. Fantastic support.. brilliant products..

Cons: Nope

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

The customer service here is head and shoulders above the rest....I just got off a chat with Georgi and he handled my situation for me.....very professional.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Today I was trying to move my domain name to site ground. I spoke to several people about different issues throughout the day. I can't remember all their names but the last on was Wilkins. They were all amazing. So helpful and non judgemental . They responded really quickly to my questions and did things for me when I just couldn't face trying any more to do them by following advice.
Thank you so much to all of you.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

While the cost of hosting your website on SiteGround is relatively higher than some of the alternatives, the quality of service is far and above the competition. While I've had the unfortunate experience of malware attacks and the occasional broken website, the support staff have helped me remedy the situation time and time again. Not only is their service free with a hosting plan, but they're with you every step of the way. They're also extremely polite and patient, never rushing to a solution. Oh, and did I mention they're available around the clock?! Can't say enough good things about SiteGround—5 stars all around!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I changed my host from WPEngine to SiteGround 3 months ago and this is my 3rd website installation. They are awesome and affordable. Thanks folks.

Pros: Affordable, Speed, Support, Easy to use

Cons: Perfect

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Siteground support via Live Chat is the best I've ever found. Really knowledgeable helpful and every time and available 24/7. All hosting services should be this good.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Can't say enough, guys at siteground helped me with any questions that i have, provided me with a great service and was super responsive! Prices are great and it is the best hosting experience i had so far!

Pros: Great hosting! Fantastic support, very helpfull and know pretty much everything :))

Cons: NONE!

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.8
Support
10
Features
10
Speed
9
Uptime
10
Value
10

Best support i´ve had and incredible featured which they continuously add. Last awesome featured i tried, auto install and automatic renew of Let´s Encrypt free SSL certificates. Siteground keeps surprising me!

Pros: Awesome support
Incredible features
Good hardware
100% uptime (or near)

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Over the years I have dealt with IT personnel that put blame on others or the client. It was amazing to have support staff stay in the battle to solve a configuration issue that was driving us all crazy. Thanks for being there for a newbie in the building of a website and making it work the way it is intended.
This is the best support I have seen.

Pros: Great service
Easy to use web authoring with Weebly
Quick response to issues

Cons: I just wish I had found these guys sooner.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I haven't actually built my site yet, but I just signed up with SiteGround for web hosting. I'm entirely new to the whole hosting/WordPress thing, and Ivan P from customer support totally walked me through the entire process. It was a breeze, compared to the hectic experience I thought I'd have during the setup process. Thanks!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

No wonder, everyone has advised me to use Siteground. Awesome service.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Very quickly helped me to resolve my issue.. Love working with you!!! 10 years plus with old host!!!

Review type: Shared Hosting

Overall review score

Recommended: Yes

8.8
Support
10
Features
8
Speed
8
Uptime
8
Value
10

The SiteGround Support Gurus we have worked with exhibit high level technical skills and have not only helped my team understand complicated technical issues that can exist with WordPress site and email servers, but have also resolved them quickly. They are a pleasure to work with.
Thank You!

Pros: Great Service - up time and technical support

lawadv.com

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

The best hosting company i have ever seen

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.8
Support
10
Features
10
Speed
10
Uptime
9
Value
10

Give the support team a raise! I never fill out reviews or surveys, but both times the support team has come in clutch. I was a trainer in a customer service position at one point and the siteground team would've made me proud if I had trained them. Love my interactions with siteground.

Cons: I was down for about 2 hours once in december, but thats it and its been months.

gomezisdan.com

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.2
Support
10
Features
10
Speed
9
Uptime
9
Value
8

Best Hoster hands down. Even the entry level service is a fuller, more authentic web experience (in that the standard they adhere to and the tools they offer are real, not pandering bespoke weirdness).
They kind of feel generally more involved in the authoring of the web and less like a faceless female motorsports driver, who tries to distract you as you pay for services that deliver more crashes, and more write offs, than even nascar -

Huge level of features; Quick insightful support; levels of tutorials to suit nearly every level; Choices in terms of pretty much everything; largest upload to WP without PHP.idi/serving yourself. All round a very happy customer.

Pros: cPanel with amazing extras
Super Support
Fast for Wordpress
Great tools (some of which a siteground brewed as it where)

Cons: Domain registration is potentially cheaper elsewhere...

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

SiteGround is a great company, they have a great service about hosting and technical support. They always have people willing to help nicely. I have 2 accounts with them, the first one was to test the service... the second one because I'm so happy!!

I can recommend this company 100%

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Cannot be faulted.

Pros: Faultless

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.8
Support
9
Features
10
Speed
10
Uptime
10
Value
10

very nice support and speed and also reliabilty.

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.8
Support
10
Features
10
Speed
10
Uptime
9
Value
10

Recently switched to Siteground, did a lot of research as I was looking for better site loading speed and security. Siteground website migration was fast and efficient, superb support and responsiveness. Very pleased with the professional and friendly support team. Looking forward to an excellent relationship.

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.8
Support
10
Features
10
Speed
10
Uptime
10
Value
9

I found out about Siteground when someone asked me to look at using Joomla for content management. Joomla wasn't for me, but i found the try before you buy service offered with Siteground and Joomla very easy to use. So I kept Siteground in mind.

Then when once more my host made a complete mess of things and my site was down for ages, I made the choice to move to Siteground. I'd never done domain transfers or move a website to another host, but Siteground support was excellent, they did everything they could themselves for me and gave clear instructions on what else I needed to do.

The site has been up constantly, the control panel is simple and easy to use, and when needing to contact support, being able to do it via online chat is excellent for me. And even when there are 47 people in the queue in front, I waited just a few minutes before someone was speaking with me.

It's not often that i am so enamoured with a technical company, but Siteground are excellent, whether you're tech savvy or not, I'd recommend them every time.

Pros: support is via online chat and quick

Cons: haven't come across anything which I don't like as yet

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I have tried several hosting companies prior to moving here. This is the only one where I was completely satisfied with everything.

I'm fairly technical but sometimes I still run into questions about DNS and server administration. Their TECH SUPPORT is incredible!

I mean, I can smell a dodo from a mile (you know those people who pretend to know what they are talking about?) but I have never run into dodos here.

I save so much time and I get so much done because of them.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Fantastic support services
I had a steep learning curve to get the hang of Word Press.

The techs here are amazing, they don't treat you like an idiot with your beginners problems, all things solved in a fraction of the time I was used to on another hosting site, tickets could take days to be resolved.

Thank you SiteGround, your amazing!

Pros: Service 100%
Prices 100%
availability 100%

Cons: None - wish I'd found you earlier.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I am not sure if this is the right place to write a written feedback for my customer service officer, Kolyo, B.. But I would really like to commend on his positive vibe and attitude, and his reassuring demeanor. He tirelessly helped me secure my site and went through various processes to ensure that my site security is not compromised. I have received threats from a previous developer I worked with. Kolyo provided me excellent technical support and help. He also was friendly, very kind, and assuring. Almost motherly! (my mother at least)
Thank you for your good work Kolyo!

PS/ I am still not sure if this is where i leave a review

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I had questions about the packages. I opened the chat. Fast reply by Tatiana saved my time. For me very important to have answer for my questions. I rate 5/5 for Tatiana! She is the best. Thank you

Review type: Shared Hosting

Overall review score

Recommended: Yes

8.4
Support
10
Features
8
Speed
8
Uptime
8
Value
8

Great people to work with. Quick to respond. Super happy.

Pros: Great people to work with. Quick to respond. Don't grow too fast please.

Review type: Shared Hosting

Overall review score

Recommended: Yes

8.4
Support
9
Features
7
Speed
8
Uptime
8
Value
10

She was great

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I just signed with Siteground and the service is excellent! I super love it! Finally a company that is truly amazing to do business with! Thank you to Kolyo who helped me set up my WP in less than 5 minutes! Thank you for your amazing work!

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.2
Support
10
Features
10
Speed
7
Uptime
9
Value
10

I host about a dozen sites here. Always great working with Siteground.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Excellent support!. Thanks for the immediate action!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

SiteGround will let me try things on my own if I ask but then will pick-up the pieces when I mess up. Very patient and willing to help. I have no complaints.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I have tried several different hosting companies and always had issues. I switched to Siteground 3 years ago and have not had any issues. Siteground has GREAT hosting. 1 happy customer.

Pros: Always great service. Always up.

Cons: No cons. Siteground is awesome.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I've worked (and still do) with several hosting providers for many years. SiteGround seems to be the most reliable and complete solution for various hosting and domain management I need. I've never once had an incident where I contacted their support staff or sales department and didn't get the answers and resolutions I needed. I'm always finding out new things and learning through the information I get and the innovations that Siteground does.

Pros: Siteground always looks for new technology and better ways to provide its customers with a smooth and reliable solution. Their support staff is amazing and very knowledgeable about hosting solutions and various CMS related issues. Also, and perhaps most importantly, the resource allocation for the websites that run is far better that with other companies and both uptime and speed issues are highly optimized.

Cons: For common use, I haven't experienced any.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Siteground has the best support team out there, hands down. Great company. Great service.

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.8
Support
10
Features
10
Speed
10
Uptime
9
Value
10

Nikolay, the customer services rep, went further to help me and made the difference in my decision in not just stay in Site Ground but also to Upgrade, he know a lot about the services and procedures, so he's a good support rep, if the company has good ppl working for them, it means that the service is good.
I totally recommend site ground

Pros: EXELENT CUSTOMER SUPORT

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.6
Support
10
Features
9
Speed
10
Uptime
9
Value
10

Ive been using Siteground for years. And today I had the BEST online customer experience EVER. Nikolay walked me through changing the host for my site. It took about a half hour and he patiently took me through the steps. Very satisfied with the service and support!

studio-social.com

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Great service! I had a couple of hiccups the first couple of days and the team resolved them very quickly. I was very impressed with the service and responsiveness.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Fantastic customer service for a newbee like me. I had many questions answers promptly and professionally.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I must say that I have been completely impressed with SiteGround and it's staff. I have managed many websites for companies, and interacting with their hosts has been terrible. I wanted to try you out for my own website, and I will be recommending my clients to use you as a host.

I used the chat feature earlier for some assistance and the support was some of the best I have received. He was super helpful and fixed my error within minutes. Other hosts will just tell you what to do, and not always clear. I didn't have to worry about that with SiteGround. You just fixed it for me.

Pros: Extremely Helpful. Fast. Amazing Support. I will use them always.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I signed with SiteGround about 3 plus yrs & I am Very Happy & Content with their Service ! Always there , keep you updated always & Protected !

Pros: Nothing But The Best !

Cons: None

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I want say thanks Vanessa for the excellent customer care you provvided for me today. Good Job SiteGround! This is the best host I’ve ever had! They’re brilliant! They answers support tickets in about 1 second! I would completely recommend them.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

SiteGround has the best customer support and hosting plans. They really are amazing. They are worth every penny. For those of you who haven't decided where to host here is you answer siteground.

Pros: fair price
best customer support
amazingly fast ticket response with your problem solved

Review type: Shared Hosting

Overall review score

Recommended: Yes

8.6
Support
10
Features
6
Speed
9
Uptime
9
Value
9

Great customer support, exceeded my expectations.

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.6
Support
10
Features
10
Speed
8
Uptime
10
Value
10

SiteGround has been consistently the best hosting company I've worked with. Mind you I have a simple site but I've had zero problems with SiteGround. They are very good in notifying you when they are migrating servers, etc. and it seems they know what they are doing because I've never had problems!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Amazing Live chat support.

Pros: Instant support with amazing guidance when you need one.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I had to contact the Support Team today to sort out a glitch which could have been a show stopper - the assistance was friendly and efficient, as a result my show is still on the road ;-)

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Experience so far is very positive. Used live chat while signing up to ensure my site hosting and domain got transferred from existing provider properly. Now just awaiting confirmation!

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.0
Support
9
Features
9
Speed
9
Uptime
9
Value
9

I just got off of a chat with Rumen in the support area of SiteGround, and he was extremely knowledgeable and patient with my many questions about how to set up my blog and gave me some personal advice for my blog name. I had a bad experience with Blue host so I recommend site ground for the friendly staff -

I am pleased with the service.

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.4
Support
10
Features
8
Speed
9
Uptime
10
Value
10

Awesome Host, Could not be any more happy moving from Host Gator Level 3 VPS... they seem faster and more importantly... Easier to use and good support which answerers in seconds!
Unlike HG they actually offer Malware scan and take good care of my sites!
going from VPS to shared hosting is feels like a pleasent downgrade to a better, faster service.

Pros: Excellent Support
Malware scanning
WordPress Help
Managed Hosting at the price of Shared Hosting

Cons: Shared hosting is usually unlimited... but I'm not complaining about the limitations, as It proves that my neighbours arn't going to go insane on the resources.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I just left a hosting company that started out with ok support for siteground. I've been a web developer for 10 years and I have to say siteground has been on top of everything and their tech support is like none I've seen. Very impressed.

Pros: Best customer support yet.

Cons: None do far.

suissemade.com

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Worked with Tanya V to get information to move my hosting. Great pre-sales support. Thanks

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Great support from all at SiteGround and a special thanks to Nikolay S. for all his help!

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.0
Support
10
Features
8
Speed
10
Uptime
10
Value
7

Had to post this comment after being helped by CSP - Dessy P over at Siteground.
Fantastic service!
I was asking her about information for transferring my acct to another Hosting Provider because I needed an extra SSL for my one of my addon subdomains and I already activated one in my account with Siteground.
Not only was she able to provide me with these info readily and competently, towards the end of our conversation, she cared enough to ask me why i'm transferring the domain out.. after hearing my explanation, she went the extra mile to ask permission for me to remove the current free SSL I have on another domain and transfer it to this one.
Last but not least, if you care about getting through to someone in Live Chat in 5 mins or less, Siteground is far superior to Hostgator in this respect. I use both services and I have to wait up to 20mins to half an hour before getting a response on Hostgator. I think this is an important feature because if you need support, you really don't want to wait more than 5 mins for it from live chat..

Pros: Fast response to Live Chat.
Most CSPs are good at their job and if not you can always escalate to a Senior Rep.

Cons: Adding subsequent features like SSL to more than 01 domain is more expensive than comparable providers.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Eduardo was excellent and very helpful. Sitegrounds customer service is the best in the industry and I have used more than a few hosting companies.

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.6
Support
10
Features
10
Speed
10
Uptime
10
Value
8

Stuck my toe in the water by transferring 1 of 82 websites to SiteGround to see what the water is like. So, far...very smooth transfer and excellent tech response.

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.6
Support
10
Features
9
Speed
10
Uptime
10
Value
9

Their speed and quality of service when you need support is fantastic. We are in the process of moving our other websites over to them. Great Job Guys

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.2
Support
9
Features
9
Speed
9
Uptime
9
Value
10

is the most efficent support service that I've never used

Pros: Great job guys!

Cons: is the most efficent support service that I've never used

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I continue to be happy with SiteGround after over a year of use. Just got excellent support on domain transfer.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Boris K was a pleasure to work with and so is the rest of the SiteGround Team
I have worked with the "God Forsaken GoDaddy Team", the "Leaving Something to Be Desired HostGator Team" and Siteground (<-good guys).
But Siteground has always done a great job! I rarely ever take the time to write a review and I've done it twice for you guys!
Cookies for Everyone!

-Greg

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Thanks for the fast responses and helping resolve my questions so quickly. Good work, SiteGround support team!

Pros: Excellent response times to help tickets by people who know what they are talking about.

Cons: none

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.2
Support
10
Features
10
Speed
8
Uptime
9
Value
9

SiteGround is probably the best provider out there currently. They are our 4th provider, and the experience this far has been great. A little different, but in a very positive way.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

i have been using Siteground for 3 years now and i am very happy with their services and support team. I always use the chat for help and they are always very kind and helpfull.

Pros: very professional and remarkable staff

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I've used a set of different hosts and SiteGround is by far the best quality I've experienced. These guys deserve a big 'ol trophy filled with beef stew!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

very good support

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I have been frustrated in the past ,trying to get help from my server host.
Switched to Siteground and must say there support has been amazing.
They have been a huge help with what i am doing.
Try this host first, you will love it.
Thanks sitground

Pros: All pross

Cons: No cons thus far

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

the fastest support i have ever experienced.

Pros: Alway nice and friendly as welcoming.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

This guy was absolutely amazing and he should get a quadruple raise!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

very good support

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.6
Support
10
Features
8
Speed
10
Uptime
10
Value
10

Been with Siteground for one month. We had a rocky start but as things smoothed out its been all uphill from there .. As stated in many of the reviews above, their support service is incredible. Being with both providers over 3 years each, Host Gator and Godaddy lost our business because of their downgraded service and lack of support. We're in the high end transportation business and in 24 hours, which is the typical response time for most host, I can have 20-30 people stranded at the airport. With Siteground I have never had to wait more then 10 minutes for a Support Team Member response. That gives me unmatched comfort and ease of mind.

They say a new broom always sweeps clean, My guess is that they were trained by an old broom and know all the corners.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I am not a professional web site developer - rather an enthusiastic amateur. I cannot fault Siteground in terms of value for money and services offered. Certain aspects of web hosting, domain transfers etc. are something of a "black art" unless you are a professional. The guidance provided has always been spot on and I was not made to feel ignorant (even though I was)

Pros: Very prompt attention 24/7. Support representatives are always polite and efficient. I have never had a problem that has not been swiftly solved to my satisfaction. I heartily recommend Siteground

Cons: None that I have discovered

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I've just started with siteground.com for my website and email host. Their support team is awesome. When I contact them by phone or live chat, they are quick to answer and make sure you have the info you need.

Pros: I've just started with siteground.com for my website and email host. Their support team is awesome. When I contact them by phone or live chat, they are quick to answer and make sure you have the info you need.

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.0
Support
9
Features
9
Speed
9
Uptime
9
Value
9

Great post Sir, i have been using siteground from 2 years and I am satisfied with their service. Although there were some complications but they solved that instantly.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I am a clumsy old first timer and learning to build a site. Had a problem, site wouldn't load, posted a ticket, followed the instructions to supply the technical info and hay presto a couple of minutes the site's up again with an explanation of what had been the cause.
10 out of 10, couldn't have wished for more.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Exceptional customer service. This is not our first service provider but the best from far.
Trust them and they will make whatever it takes to make you a happy customer.

Pros: Customer Service

Cons: None found till now. But keep searching :)

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

fast service. affordable rates. quality hosting

Pros: fast service. affordable rates. quality hosting

Cons: none that i've experienced

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I am very pleased with Siteground technical support, as it is always prompt, friendly and to the point. Highly recommend this host for any serious Joomla administrator.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

You are doing great, I am transferring my hosting from GoDaddy after 15 years... thanks for making it easy and as painless as possible.

Pros: Wordpress will finally have enough memory, and will now be hosted by a company that knows Wordpress. This is quite important.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I started using Siteground over a decade ago. It's my first choice for Web site hosting and the first one I'd recommend to others. I've had nothing but positive experiences when it comes to up-time, support, and hosting options. When I was moving a bunch of WordPress sites to them recently and ran into a SQL issue, their help team worked with me to work out the issue.

Pros: Lots of features, low price, good support and up-time

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Wow--when an apparent apocalypse hit our server at Arvixe a friend recommended SiteGround. These guys helped me move my website (I had never done this before) and their support was seamless over several calls to different individuals. Over the course of an afternoon I got it done and made a back up copy just in case. Never had to wait long, everyone immediately understood my problem and had the answer. Awesome!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

very good. thanks

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

You Guys rock. In the years that I've had my site hosted by you there has never been an outage. The only times I was down was when I broke something. And guess what? Tech fixed every problem in minutes!!!

Pros: Tech Support
Uptime
Price

Cons: None

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Just evaluating the customer support in my initial contact with this company. Tanya was awesome and told me everything I wanted to hear. If she is indicative of this company, and its offerings, I am going to be very, very happy migrating a number of our sites here.

At this point I can really only speak to support, features and value. But from the reviews I've seen from others, it looks like this company is far superior to gdaddy and others we've had dealings with.

Pros: fast, helpful, thorough customer supprt

Cons: At this point I can really only speak to support, features and value. But from the reviews I've seen from others, it looks like this company is far superior to gdaddy and others we've had dealings with.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

so far looks great!

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.2
Support
10
Features
10
Speed
6
Uptime
10
Value
10

Most of your support are not happy to be in their job. I believe if you don't like your job find something you like. They take a long time to answer questions are always in a hurry and are very unsupportive. Ivan was the best out of all, the only problem like all the support people I dealt with he took longer than 2-3 mins to respond. other than that he was great.

Pros: Very easy to deal with

SiteGround Frequently Asked Questions

Does SiteGround Offer Linux and Windows hosting plans?

SiteGround only offers Linux hosting at this time. It does not offer Windows Hosting.

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