Squarespace Reviews

Rated 3.30 / 10 by 6 Users

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User Ratings

Overall Rating: 3.30

Support: 2.00

Speed: 3.67

Features: 3.50

Uptime: 4.00

Value: 3.33

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“It doesn’t take much for Squarespace to capture your attention the moment you visit their website. It is visually stunning, with a bright clean style that permiates throughout all their themes. Their impactful and stylish themes make them one of most popular website builders around. “
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    Users Reviews (Rated 3.30 / 10)

    The user ratings to the right reflect the total rating score of all 6 Website Builder Hosting Reviews left by our readers.

    Overall: 3.30

    Support: 2.00

    Speed: 3.67

    Features: 3.50

    Uptime: 4.00

    Value: 3.33

    Name:
    Date: March 3, 2017
    Hosting Type: Website Builders

    User Rating: 1.00

    Exceptionally bad customer service and billed me even though I cancelled

    DO NOT USE THIS COMPANY. Even though they had cancelled my account, they billed me anyway. They don’t even respond to emails.

    Name:
    Date: February 25, 2017
    Hosting Type: Website Builders

    User Rating: 3.00

    Potentially the WORST customers service in this industry. Use Wix instead!

    It takes DAYS for a support response and MORE DAYS for any action to be taken following that response. Pathetic that their chat support is of NO assistance at all, and they have no phone support.

    Even their social media response is, “We certainly understand your frustration and interest in getting this resolved as quickly as possible. Our experts handle each ticket in the order in which they are received, which does mean that occasionally they can take a bit more time than a standard reply, depending on our case load.”

    SO many people are unhappy with Squarespace at the moment. Their support is terrible.

    Name:
    Date: February 22, 2017
    Hosting Type: Website Builders

    User Rating: 1.00

    Customer service is everything, and that is where they fail miserably. It is practically non existtent.

    SS is good for novice bloggers that don’t need more than a point and click design, but I was going round in circles with a load of drop down FAQ pages. I didn’t expect this.

    I had already bought 2 domains, but at least it is not too much to waste in the big scheme of things.

    Name:
    Date: February 10, 2017
    Hosting Type: Website Builders

    User Rating: 1.00

    square space is down, website down

    I have had so much trouble with square space. There is no phone help. Paid for a whole year, and now looks like I will have to start again with someone else because nothing works.

    Once they get your money they don’t care.

    Name:
    Date: February 9, 2017
    Hosting Type: Website Builders

    User Rating: 7.00

    They are ok.

    Having created a few sites using squarespace they are ok for novice web developers, or if you just need a small website.

    It can be a little frustrating getting used to the interface when you first start, but after that it is easy to use. If you know a little CSS and javascript it is a little easier.

    Name:
    Date: November 18, 2016
    Hosting Type: Website Builders

    User Rating: 6.00

    The support by Squarespace is no help. There is no phone and live chat is hard to find. Even when you find it you have menus of paragraphs to read and it is hard to use. Their customer service sucks. I have spent all week trying to connect my account to godaddy.

    I would think twice about using square space. although their templates are good, their service is bad. This is too frustrating.

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    Jonathan Griffin. Editor @ The Webmaster

    About the author

    Editor at The Webmaster.

    Jonathan Griffin has been the Lead writer at The Webmaster for the last 5 years. Having provided technical SEO, WordPresss development, and hosting services for clients, his passion remains to help small businesses and bloggers develop their online presence.

    In his spare time, he loves to push his technical knowledge further, and regularly undertakes professional courses on subjects ranging from python development, digital marketing, and Google Analytics.

    Find out more about Jonathan Griffin on our About Page.