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40% off shared hosting
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Frequently asked questions
Can you advise which hosting plan I should choose?
They offer two different types of shared hosting; standard and Managed WordPress hosting. Both come with SSD storage and have many different options. If you want additional performance related features, and better WordPress security then you may wish to consider the Managed WordPress hosting, although this does come with some limitations, such as no cPanel, so you should review the specifications carefully before purchasing.
Their WordPress hosting has the option of using PHP 5.5 with OPcache (we imagine PHP 7 will be made available soon), HHVM, Varnish Caching and Memcached.
Can I pay monthly?
Yes, they offer the ability to pay monthly, but it costs $10,95 per month instead of $8,95 per month when you pay for two years in advance.
What other billing cycles do they offer?
They offer monthly, yearly and two-yearly plans. The best value plan is their two-yearly plans, but there are still some savings for paying annually.
Do DreamHost offer a free domain?
Yes, they do offer a free domain with their standard shared hosting plan.
What types of payment can I use to pay?
They accept the following payment methods:
- Credit/Debit Card (Visa, MasterCard, American Express, Discover, and Diners Club)
- Checking Account
- Check or Money Order
- Gift Certificate
If you are purchasing any items that require payment up front, such as domain registrations, SSL certificates, etc. then the payment must be made via credit card. You can also use PayPal, but you must make a prepayment to your account first.
Does DreamHost accept PayPal?
Yes, they do accept PayPal.
Does DreamHost accept Bitcoin?
They do not accept Bitcoin at this time. If paying by Bitcoin is essential, then we suggest Namecheap.
Is there a money-back guarantee? If so how long?
They have one of the longest money-back guarantees available, but you should be aware of the following:
- It only applies to credit card payments.
- It only applies to their shared hosting plans (not managed WordPress hosting).
Will my price go up when my hosting plan renews?
Yes, the cost of hosting will go up once you renew, as the initial discount offered by our coupons only applies to the first invoice. You will need to sign up for at least one year to take advantage of our discount code.
Are there any hidden or setup fees?
No, the amount payable is clearly shown when you sign up for your account. There are no additional fees added to your account.
What currency do they use?
All payments of services are made in the USD currency. Therefore, your credit card or bank will set the exchange rate when making payment.
Do you have a separate billing department?
No, all of their support acts as one unified team. You should submit a support ticket to discuss billing issues.
Does DreamHost offer discounts for charitable organizations?
Yes, they do. However, we would still recommend using our own promotional code, as it is better. You can then contact them about the charitable discount before renewal. You cannot use our discount at the same time as any charitable discount.
Jonathan Griffin Editor, SEO Consultant, & Developer.
Jonathan Griffin is The Webmaster's Editor & CEO, managing day-to-day editorial operations across all our publications. Jonathan writes about Development, Hosting, and SEO topics for The Webmaster and The Search Review with more than nine years of experience. Jonathan also manages his own SEO consultancy, offering SEO developer services. He is an expert on site-structure, strategy, Schema, AMP, and technical SEO. You can find Jonathan on Twitter as @thewebmastercom.