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Frequently asked questions
What types of payment can I use?
WebHostingPad accepts most major credit cards including Visa and MasterCard, as well as PayPal.
Can I pay via Bitcoin?
No, but if you need Bitcoin hosting, we recommend Namecheap.
What billing cycles are available?
Accounts are billed between 1 and 5 years depending on the billing term selected.
Which plan is right for me?
It is difficult to advise which plan you should choose without knowing your personal circumstances. They are a budget web hosting provider, so you should not expect too much from them.
If you decide that budget hosting is not for you, we recommend you choose one of our recommend providers, such as SiteGround.
Is there a money-back guarantee?
All accounts include a 30-day money-back guarantee. If you are not completely satisfied, they will provide a full refund if you cancel your account within 30 days of purchase.
Do hosting accounts renew automatically?
Yes, hosting accounts are set to automatically renew to avoid any interruption of service or downtime in your website. All plans will automatically renew at the end of the plan’s billing cycle unless you notify WebHostingPad that you would like to cancel your account.
This is a common cause of complaints, as some users forget to cancel even though they do not require the service any longer.
How do I transfer my domain name to WebHostingPad?
Make sure your domain name is unlocked and that your Whois information is accurate.
Obtain an authorization code from your registrar. Then contact WebHostingPad with the authorization code and domain name you wish to transfer. They will start the transfer, and you’ll get an approval email within 24 to 48 hours.
Do WebHostingPad offer a free domain?
Yes, a free domain is included for the 1st year of registration, up to the value of $14.95, by using the free domain coupon at sign-up. After one year it will automatically renew and bill the annual fee to your account.
However, we recommend removing the free domain coupon, and using one of our coupons above.
Jonathan Griffin Editor, SEO Consultant, & Developer.
Jonathan Griffin is The Webmaster's Editor & CEO, managing day-to-day editorial operations across all our publications. Jonathan writes about Development, Hosting, and SEO topics for The Webmaster and The Search Review with more than nine years of experience. Jonathan also manages his own SEO consultancy, offering SEO developer services. He is an expert on site-structure, strategy, Schema, AMP, and technical SEO. You can find Jonathan on Twitter as @thewebmastercom.