Web Hosting / TMD Hosting

Complete Guide to the TMD Hosting Client Area

Jan 04, 2023
4 min read
TMD Hosting Client Area

The TMDHosting client area makes managing your web hosting very easy. You won’t find any antiquated or confusing administrative areas; only great-looking, easy-use management tools.

With one-click buttons to access your cPanel control panel, easy support ticket creation, and domain name management, you have all aspects of your hosting at your fingertips with the TMD Hosting Client Area.

Need help choosing the right TMD Hosting Plan?

We’ve created an in-depth guide that will take you through all the plans and provide helpful advice on what to consider when choosing.

How to log in to your TMD Hosting Client Area

You can log in to the client area by visiting https://my.tmdhosting.com/ and entering your username and password.

Your login details will be sent to you in your welcome email, along with instructions on logging in to your TMD Hosting Client Area.

TMD Hosting Client area login

TMD Hosting Client Area: Home

The Client Area home page overviews your entire TMD Hosting account.

It includes a snapshot of your invoices due, services, domains, and support tickets. There are links to your products, cPanel control panel access, and shortcuts to register new domains or services.

If there is any scheduled maintenance or downtime, you will also see it here under the “Recent News” section.

TMD Hosting Client area home

TMD Hosting Client Area: Services

The TMD Hosting Services section of the client area lists any products you have purchased, how much you paid, and the next due date for payment.

TMD Hosting Client area Services page

If you click the “Manage Product” button, you will be taken to a product information dashboard.

It includes disk and bandwidth usage, links to common cPanel features, and a one-click login for cPanel, File Manager, phpMyAdmin, and Webmail.

TMD Hosting Client area manage product page

The one-click login links at the bottom of the page are a great touch. They make accessing aspects of your hosting account easy.

TMD Hosting Client area manage product page - one-click login.

At the bottom of the page, you will see a short billing overview, your server location, and a button to request the cancellation of the product.

TMD Hosting Client area manage product page - billing overview. You can order new services by clicking that option in the left-hand menu. On the right-hand side of the screen, you can select the hosting type and order from the main screen.

TMD Hosting Client area manage product page - add new services.

Similarly, you can order add-on products from the “View Available Addons” option in the left-hand menu. These include an “Addon Slot” for additional websites, which is useful if you choose the Starter plan.

TMD Hosting Client area manage product page - addons.

TMD Hosting Client Area: Domains

The TMD Hosting Domains section of the client area lists any domains you purchased via TMD Hosting, including the free domain you got when you signed up.

The page will list your domain, registration date, and renewal date, along with a link to enable you to manage that domain.

TMD Hosting Client area domains page.

On the management page for each domain, you can view details of the domain, including the renewal cost and the next due date.

You can manage your auto-renewal, nameservers, and contact information and get the EPP code should you wish to transfer it elsewhere.

TMD Hosting Client area domains page.

As you can see, turning on or off your TMD Hosting Domain auto-renew with a single click of a button is easy.

TMD Hosting Client area domains auto-renew.

And update your TMD Hosting nameservers.

TMD Hosting Client area domains nameservers.

In the left-hand menu, you will also see an option to renew your domain now. This is useful if you turn off auto-renew and want to renew your TMD Hosting domain manually.

TMD Hosting Client area domains Renew domain manually.

The “Register a New Domain”, “Transfer Domains to Us”, and “Domain Search” links take you to TMD Hosting’s domain search. You can filter by domain extension if you click the “cog” on the right of the search box.

TMD Hosting Client area domains Search

TMD Hosting Client Area: Billing

The TMD Hosting Billing section of the client area provides downloadable invoices for any products or services you have purchased, including payment status.

TMD Hosting Billing area.

You can also manage your payment methods and even add funds to your account.

TMD Hosting Client Area: Support

The TMD Hosting Support section of the client area is where you can view any support issues you have raised and any service announcements.

TMD Hosting Client area Support tickets page.

If you click on the support ticket, you will be taken to another page with details of that ticket, including all the replies and other ticket information.

An example ticket that was resolved in just 12 minutes is shown below.

TMD Hosting Client area example support ticket.

To open a support ticket with TMD Hosting, you should click the “Open Ticket” option in the left-hand menu.

You can choose from the following departments:

  • Website Down - Your website is down or inaccessible
  • Website Transfer - Transfer a website to TMDHosting
  • General Requests - Regular technical request/question
  • Scripts Install - Request a website script/software installation
  • Sales - Questions related to purchasing new products
  • Billing Department - Assistance with any billing issues, domains, etc.
TMD Hosting Client area open support ticket.

We hope that the overview of the TMDHosting client area has been useful.