SiteGround Reviews

Read our expert opinion of SiteGround, along with unbiased reviews from 1059 real users

SiteGround started out back in 2004 after being launched by several university friends. They are widely known and accepted in the industry for pushing the technological boundaries that make them one of the fastest, most reliable and secure web hosting providers around.

But, what makes them unique, in our opinion, is their very helpful and extremely fast support response times with most tickets being replied to in under ten minutes.

SiteGround has seen phenomenal growth in recent years. According to their website, they now have more than 320 employees, and host more than half a million websites. Along with this, they process over 1800 tickets, 1000 phones calls and 2500 chat requests per day. 

Our readers have left many 100's of positive SiteGround reviews, so be sure to check those out at below, or click here to jump to them now.

Editor's note: SiteGround is our top Editor's choice for shared web hosting. Our recommendation is based on at least their GrowBig Plan or higher, which comes with premium support (10 minute response time), and dynamic RAM-based caching.

SiteGround key points

Editor's picks

Editors choice award, Recommended

Top considerations

CloudFlare Railgun, Dynamic Caching, Not EIG Owned, SSD Hosting

Platform

Linux

Control Panel

cPanel

Server Location

Asia, Europe, US

Developer features

Git, Site staging, WP CLI

Specialist Plans

Drupal Hosting, Joomla Hosting, Wordpress hosting

Siteground Expert Review 2017

siteground-final-thoughtsSiteGround are not only our Editor's top choice for web hosting but also the Highest Rated by our readers.

They do so much more than almost every other shared hosting provider with their advanced performance related features and 10 minute support response times that it is a "one-horse" race. Our readers seem to agree, with their consistently high reviews which you can read above.

We urge you to dig down into some of the articles linked later in this review as we go into a little more detail on some of the features.

SiteGround are also a big part of the WordPress and Joomla community regularly attending, sponsoring and giving talks at multiple events each year. If you ever go to a WordCamp event, the chances are you will see them there.

10 Great Reasons to use SiteGround Shared Hosting for your website or Blog

The primary consideration for choosing any web hosting provider must be reliability, performance and support. After all, without the whole purpose of your website is undermined.

We will of course touch on these points, but SiteGround really sets themselves apart from the competition for a whole range of different reasons. We take a look at the most important ones:

#1 NGINX + SSD + Memcached + PHP 7 + HTTP/2 + OPcache — All the ingredients for a very fast website.

SiteGround employs a number of technologies that seek to significantly increase the speed of your website. Furthermore, no complicated setup is required, with everything easily configured within a few clicks and the installation of their specially built SuperCacher plugin.

Let's take a look at all the different technologies in turn:

  • NGINX — This is a high performance web server that can be placed in a reverse proxy to Apache, providing increased performance caching static and dynamic content.
  • SSD — Solid State Disk storage increases the performance of your website, but decreasing latency, I/O Input and Throughput, as well as increasing reliability. You can read more about SSD Hosting here.
  • PHP 7 — The latest version of PHP is significantly faster than the previous version 5.6, with some benchmarks indicating it can handle nearly double the amount of requests per second.
  • Memcached — This is a memory based caching system that significantly improves the performance of your website by improving the performance of your database calls, API calls and page rendering by storing the data and objects in the server's RAM.
  • OPcache — This is a relatively new feature, which you can read more about here. You can also look at some benchmarks showing the significant speed increase PHP 7 has over earlier versions.
  • HTTP/2 — This is a great new technology that significantly improves the performance of your HTTPS website. In fact, it is worth implementing HTTPS for the speed increase, as well as the SEO benefits. You can read more about its launch at SiteGround here.

fast-website-sitegroundOne of the most sought after things people look for in hosting is for their website to be fast. We gave them a spin with a standard (badly optimized) theme we got off Themeforest. We use this theme for our tests, as it amplifies the differences, and is more representative of websites used by every day businesses and bloggers.

We optimized the website using the Static and Dynamic SuperCacher. We removed all third party scripts (social shares analytics) as we wanted to test just the server, not third party scripts that are loaded from other websites.

Editor's note: Dynamic caching is not available on their Startup Plan, but see our tutorial for our recommended setup for their Startup Plan using W3 Total Cache + CloudFlare.

All these tests were carried out on SiteGround GoGeek plan on their EU Server in Amsterdam:

No SuperCacher

W3-total-cache-settings-speed-test-siteground

This mirrors the kind of speeds we have seen with other web hosts that offer no server optimizations.

NGINX SuperCacher

With their SuperCacher, no Caching plugins are required (i.e. W3 Total Cache), and it can be set up in minutes. You can see the significant improvement in page load times below:

siteground nginx supercacher

For more speed test comparisons of various configurations at SiteGround see this article.

If you have any difficulty setting up their SuperCacher, just get in contact with their support and they will be more than happy to help. They should be able to walk you through the whole process in just a couple of minutes (it is that easy to implement).

#2 Insanely fast and knowledgeable support. 10-minute ticket response times by people that can actually fix things.

If something goes wrong, you need to know that someone will be on hand to help you out. Accidentally deleted your website? No problem. Messed Up your WordPress install or trying to work out a. htaccess 301 redirect but cannot get it to work? No problem. They have some of the most helpful, and fast support technicians we have seen.

If you sign up, just ask them a quick query. We guarantee they will respond within a few minutes. It is that fast. But it is not just about speed here.

SiteGround are fanatical about WordPress, Joomla, and even Magento among many other talents. They have the technical ability to help you out, and if required can be hired to carry out more technical work too.

Simply the best and fastest support you will ever find at a web host, and our readers agree (see the SiteGround Reviews at the end of the article).

#3 A web host that actually delivers on their uptime promise.

They have one of the best uptime figures going. They never have problems with their data centers, or have technicians make "mistakes" that cause downtime.

A screenshot of their publicly displayed uptime figures are shown below:

SiteGround uptime Guarantee

One of the reasons why their Uptime figures are so high is that they have built custom server monitoring software that can automatically resolve 90 percent of issues without human interaction.

They also track their servers in real time, not 1-5 minutes like other hosts. Furthermore, while other hosts can take the time to react to the downtime, you can see how their system can mean vastly less downtime.

As we have said in the past, Uptime Guarantee's are worthless (find out why here), so when a hosting provider actually delivers on their uptime promise, like SiteGround, it is something that must be pointed out.

#4 Managed WordPress Hosting that gives you the best of both worlds.

SiteGround advertise their plans as including "Managed Services on all Plans". While this is correct, you should not mistake it for a fully managed WordPress Hosting Solution like WP Engine, even though it has the majority of features that they offer.

We class "fully managed" WordPress Hosting as something that takes care of absolutely everything for you (security, highly specialized server environment, WordPress Upgrades and more), but on the other hand, will have a large number of restrictions such as no access to the control panel \ server environment, restrictions on what plugins you can use and will often charge by the page view.

SiteGround, as you will read elsewhere in this review has all the things that a Fully Managed WordPress hosting provider has, but none of the negatives. You still get to use the control panel, setup email, install multiple websites and generally have a high degree of control over your hosting environment. 

Plus, if you really want to go mad and utilize some of the latest technologies such as HHVM (the same technology as Facebook uses), then you can do so by a cheap upgrade to their Cloud Hosting, rather than having to pay $1000's per month for an enterprise solution. Of course, PHP 7 + OpCache is great too, and that comes even on SiteGround's StartUp plan.

#5 Site Staging, WP-CLI, Drush & GIT integration, plus other tools make it perfect for developers.

WordPress & Joomla tool kits (all plans) — Automate simple tasks such as resetting admin. passwords, fixing file permission issues, changing the domain address, or just deleting the installation. These tools arose as a result of SiteGround support repeatedly being asked to solve the same questions faced by their customers. By having access to these tools, you too can help your customers easily and quickly. You can read more about the Toolkits here.

Fantastic developer features (GoGeek only) such as website Staging, WP-CLI, Drush integration and Git integration. We have written a detailed summary of all these features, which you can read here.

#6 Security is taken seriously with patches routinely applied within hours of new exploits becoming known.

For shared web hosting, they are one of the most proactive providers we know for ensuring the security of their servers. While most web hosts rely on third party software such as CloudLinux, the success of SiteGround is due to them creating their own system.

This gives them the talent pool within their organization to adjust and implement changes to new security threats, including rolling out fixes to prevent zero-day exploits (i.e. exploits that have just been discovered) threatening your website.

SiteGround's servers run a system called Hive, which runs under their own brand 1h.com. This has the following features:

  • Account isolation — Their shared hosting is more akin to a VPS hosting environment, in that each account is isolated from the others. Furthermore, the Linux system is modified to disable or change any commands or tools that might be used to hack the system.
  • Hacked website detection — They have developed scripts to check for hacked content so that if the worst does occur, you will be notified. This is their add-on called Hackalert.
  • 1H Hawk Intrusion Prevention System — This will identify any brute force attack (attackers trying to guess your passwords) against your website or services such as email.
  • Monitoring — This is done in real time so that any threats are caught instantly. Furthermore it monitors load, attacks including the network, hacking attempts, spam, abnormal resource usage and irregularities on a server level. This ensures not only is your website secure, but it won't become sluggish due to attacks being made against other users on the server.

#7 Integrated cPanel Control Panel for easy management of your hosting account

SiteGround use one of the most popular control panels to allow easy management of your hosting account.

SiteGround cPanel
A screenshot showing the SiteGround cPanel. A full version of the screenshot can be found here.

While they use cPanel, they have added their own custom styling to tie in with their own branding. Because they have also integrated the control panel with their own website, it is easy to access from your main client area, unlike with many other hosting providers which require you to keep separate login details.

The cPanel sports Softaculous auto installer, as well as their custom installs for Joomla, WordPress, and Magento. Along with the standard options, you can also access all the Developer and WordPress Joomla tool kits that we have talked so much about. Just take a look for yourself (click image to open larger version):

#8 Easily upgrade to handle more traffic.

One of the benefit's of SiteGround is that each Shared Hosting Plan has an increasing amount of resources available. The StartUp is sufficient to handle around 25k page views per month, where the GoGeek plan can handle 100k. This means you do not need to upgrade to an expensive Cloud hosting plan until your website becomes really busy.

If you do decide to make the jump to their Cloud Hosting, then you can even make it autoscalable on demand, so if you run an advert or make a post go viral, you know your website will remain online.

#9 Thirty-day money-back guarantee. Try them out risk free.

All of SiteGround's plans currently offer a 30-day money-back guarantee. This allows you to try them out risk free.

Editor's note: Add-ons such as Free Domains, SSL Certificates (excluding their free Let's Encrypt SSL), malware monitoring etc. are not included in the money-back guarantee.

#10 Free transfers for your existing website make it easy to sign up.

As we have already mentioned, their support is second to none. If you need help moving your website across, they will very quickly migrate one website for you free of charge.

If you have multiple websites, they can help too, for a modest additional fee.

Are their any downsides to using SiteGround hosting?

There is no doubt about it; SiteGround is our Editor's choice when it comes to shared hosting. That being said, any review would not be complete without looking at some of the negative things we have found. 

#1 Their StartUp plan does not come with their SuperCacher or Premium support.

This is not the end of the world as you still get SSD storage, PHP 7 and OPcache, so using that combination you can still get some impressive speeds.  

Furthermore, even though you do not get premium support, your queries are still dealt with very quickly. In fact, your tickets will still get answered more quickly than pretty much every other hosting provider we know.

But ... we do think their GrowBig plan offers better features and is overall better value.

#2 They charge a setup fee if you want to pay monthly, and you can only pay monthly as a trial for the first month.

It is very common for web hosting to be better value the longer you sign up for. As part of the marketing strategy, the price advertised is usually for their longest billing term. In this case, 12 months.

SiteGround allow you to pay monthly, but you have to pay an extra $14.95 setup fee. Furthermore, after the first month, you will have to pay yearly, but you won't then have access to the 60 percent initial discount.

It gets worse, though. You cannot then get a refund for the setup fee under their money-back guarantee.

If you sign up for their one month trial, you are literally mad. Just get the yearly plan, take the discount AND if you decide they are not for you, just get a FULL refund under their money-back guarantee (free domains are deducted from refund).

In other words, don't make the mistake of signing up for the month's trial.

SiteGround Shared Hosting Plans

A varied mix of resources and features

SiteGround offers three different plans for their shared web hosting; Startup, GrowBig, and GoGeek. Also, they now offer a unique WooCommerce plan that is based upon their GoGeek plan that you can read more about here.

You can see a quick comparison of the plans by feature, along with the pricing in the table below:

STARTUP PLAN GROWBIG PLAN GOGEEK PLAN
Space 10 GB 20 GB 30 GB
Transfer Unmetered Unmetered Unmetered
Websites 1 Unlimited Unlimited
FreeSSL Yes Yes Yes
PCI Compliant No No Yes
Developer Features No No Yes
SuperCacher Static Only Static + Dynamic Static + Dynamic
Price $3.95 $5.95 $11.95

SiteGround Users Reviews

Find out what people are saying about SiteGround Shared Hosting below, or alternatively, if you have experience with them yourself, feel free to leave your review.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Fantastic service and products all the way around. SOOOOOO much better than GoDaddy!!!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I recently moved my organization’s websites and email accounts to SiteGround and I am pleased with the result. The tech support is the best I have seen anywhere.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Been with these fore years, and totally awesome customer service. Totally your team.

If i could rate them 12 stars – i would.

Here you got a live support team- who you can chat with- within minutes/seconds. And they are extremely helpful. I dont think they have billed me once – and im totally noob on the web & run a sucessfull netshop for years thanks to these guys.

The previously company I had before these guys was billing me out of business, took days to reply.
+ PROS: Best prices Best support (IMPORTANT) Quick support (Chat immidiatly) Cool guys and girls to speak with. They know what you need and what you try to do. And they gladly set it up for you.
- CONS: None -what so ever.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Best in class customer service, hands down. Simply the best hosting service I’ve encountered. Absolute winners!
+ PROS: customer service, uptime, tools, resources. Complete package.
- CONS: none

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Very very good support of siteground.com. Very co-operative. I already recommended many of my friends and clients. Will do in future for sure.

Review type: Shared Hosting

Overall review score

Recommended: No

3.4
Support
3
Features
2
Speed
4
Uptime
5
Value
3

I am extremely disappointed with side ground!

I had a good start and the sales raps are very friendly.

The horror startet after I had bought the geek package. My homepage was down for 5 days. I lost money, clients and a lot of trust within my community. The technical support was not reachable for 48 hours and was not very helpful (but friendly).

I very angry how side ground treats customer. I have talked to the head of technical support who promised me an upgrade…nothing happened!

Now I am trying to get my money back but all that happens is, that I can t reach somebody and if so, I get disconnected all the time.

I would never recommend this service to anybody!!!!
+ PROS: Good marketing
- CONS: If you got problems you are alone Customer support just disconnect you if they don t know how to handle you Promises are made but not fulfilled

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Evilin helped my with a hour chat with all my questions on a saterday evening. Always and everywhere SiteGround is available with great support. I never switch to another hosting, really

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

The best hosting provider I could ever have.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

The best hosting provider I could ever have.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Will never choose another host. Amazing 24/7 live support with genuine people who care.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Fast, Reliable, Quick response from customer service, what I mean by quick is really fast. Knowledgeable customer service and technical support. In my opinion Siteground is one of the best hosting company.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Awesome service and customer support! Patient as hell too cause I accidentally left the chat 2 times lol.
+ PROS: Err'thing. From bottom to top excellent service!
- CONS: Ain't a damn one, lol.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I’ll be signing up with SiteGround in a couple days for their GoGeek Shared Hosting, then I’ll upgrade to their Cloud Hostin in about 3-6 months. The customer service representative in the Live Chat was very helpful and went out of his way to make sure I wasn’t going to be disappointed if I did choose to sign up with SiteGround. DreamHost’s solution DreamPress is a waste of time to what SiteGround has. I just canceled my account with DreamHost yesterday and I’ll be moving my 3 domains over to SiteGround in a couple days. Glad to say.

Everything I’ve read by neutral reviews have only said good things about WordPress Hosting on SiteGround. Good reliability and good customer service.
+ PROS: Customer Service Knowledgeable

Review type: Shared Hosting

Overall review score

Recommended: No

4.0
Support
1
Features
5
Speed
7
Uptime
3
Value
4

HI

Just to tell, Siteground have a really bad support, and I feel like this is really a thing to notice !

I have a client who have chosen siteground to host their site, and strange things is happen from time to time, which I haven’t seen before at other hosting companies.

When we are contacting the live support, I have to write our problem first, which can take a long time to clear out, and then they answer it very shortly and we are 8 out of 10 times “disconnected” after that answer. Leaving us still unclear of what to do.

We have used hours and hours of trying to get support, and the best way is to open a support ticket, which will then be answered by up to 6 different “supporters”.

So the conclusion from my side is that, I will never recommend siteground to anybody because of the bad service. They might be good on something, But I feel that I have to sort everything out myself.

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.0
Support
10
Features
10
Speed
9
Uptime
8
Value
8

Hi there. Sorry, I could not complete the first chat because I received a long distance biz phone call which I had to take. Sorry! I tried to connect a few more times but kept experiencing connection problems. Normally really pleased with all SiteGround staff – just technical issues today.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I just LOVE SiteGround!! The support is so awesome! Its fast, kind and helpful every time! It makes me relaxed and confident in my work. I consider myself lucky to have found the right company to host my websites. Keep up the good work!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I have years of worst experience with other so called “LEADER IN HOSTING” in fact all of them are liar, one month ago I signed-up to Siteground. I opened account for a month and paid 32 USD . Today is my renewal and I don’t have enough money in my credit card as I am in PK I don’t have PayPal account too. They guys called me and gave me discount I am shocked How is it possible they response in just 30 seconds on live chat, they also support me on my WP site when I stuck.
ACTUALLY I DO NOT HAVE WORDS TO FOR THE APPRECIATION AND THEIR TOP-NOTCH SERVICE, SPEED, PERFORMANCE. I will recommend you guys just close your eyes and switch to Siteground.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I was incredibly impressed with the level of service and attention received by the various SiteGround assistants via the Chat service.

In trying to resolve a hosting error (not SiteGround’s error), I was afforded a high level of professionalism and understanding which resulted in the desired outcome. Not to mention their prompt responses to my initial request for help in a time of frustration when my website went down.

Delyan, Evgeni, Stoian and Gloriya are great ambassadors to your company and I am very appreciative of their help and explaining things in an easy to understand language.

Thank you very much!
+ PROS: Excellent response time; great knowledge and overall respect for the customer

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I love Siteground. This is the best host I have ever worked with and I have been with ReadyHosting, HostPapa and Dreamhost before. I love how quickly their customer service is. They treat all of their customers like a VIP. I highly recommend this webhost.
+ PROS: Outstanding Customer Service

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Kate has been outstanding and very effective in providing support work.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

This is the first time ever I have had a great experience with any web host. To begin the sales team was able to answer EVERY question I had and also were VERY KNOWLEDGEABLE of all of the products and how they function. They treat the customer as if they really are pleasured by doing so. This is the reason I chose SiteGround!
+ PROS: Service is Amazing, support and sales answer immediately and are EXTREMELY knowledgeable of the products and functions.
- CONS: None.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

The support I have received from Siteground is excellent. The Tech-Support team is fast and accurate.

Thank you all very much

Review type: Shared Hosting

Overall review score

Recommended: Yes

8.4
Support
10
Features
8
Speed
8
Uptime
8
Value
8

I have just joined SiteGround and used the support help. That was really great. I have yet to find out about the Features, Speed, Uptime and Value.
+ PROS: Brilliant support
- CONS: domain name was much more expensive than I could have bought elsewhere.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Great service..Great help.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Siteground’s offering and pricing stood out from the pack. After using their service and support, I couldn’t be happier with the value we’re getting.
+ PROS: Awesome support, great pricing and value. Plenty of tools and helpful tutorials to cover a wide range of tasks. It's great to be able to select your data center location!
- CONS: User control panel is a bit overwhelming at first, but you get used to it quickly.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Incredible support. Used numerous times and each time I get excellent help

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Excellent support services, very professional and very client oriented.
They are solving every issue I face professionally and with high quality. I have tried others, I know for sure now that they are much much better if not the best.
+ PROS: Excellent support services, very professional and very client oriented. They are solving every issue I face professionally and with high quality. I have tried others, I know for sure now that they are much much better if not the best.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Creo que mas rapido, precisos y disponibles sea casi imposible. Gracias

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Great Person, fast service, A++++

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Siteground is an exceptional service. I have several domains and sites with them and even a dunce like me can have a banging website!
If there’s anything I can’t suss out, straight onto chat and WHAM! SORTED!
Thanks guys-keep it up.
And if I ever hear anyone going on about it being expensive! I put them right- you pay a very reasonable amount for an exceptional level of service.
I hope my customers experience and end up with the same feeling I get when I use siteground.
+ PROS: Superb online help.
- CONS: None!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

The best support. No waiting for the small stuff, and the big stuff is super fast. All of my account are through siteground, and I wouldn’t have it any other way. Thanks Kaloyan G.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I just switched over the weekend from my old hosting service to SiteGround & I’m so glad I did! Everyone has been so helpful in the transfer & migration process of getting my site moved from it’s old host to SiteGround servers. Everyone from Tech Support to Customer Service has been right on top of things & the wait times have been very short. Everyone has been so helpful & it has me wondering why I even went with my original hosting service in the first place…the experience has truly been as painless & as hassle free as one can make it when moving a complete website from one hos to another. SiteGround rocks! It’s true that you really do get what you pay for! I’m glad I made the switch! Thanks everyone.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Outstanding experience with the customer support! Very fast and helpful ..

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Sorry I accidentally hit refresh on the chat window and didnt get to say goodbye! 🙂

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

The problem was pretty Simple but he was fast and accurate! Thanks!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I can’t undestand 9.6. Siteground Support Team is 11. Ivan provided me the best support I ever had.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Good, indeed
+ PROS: Replies immediately - exellent support
- CONS: Nothing so far

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.8
Support
10
Features
9
Speed
10
Uptime
10
Value
10

Super Friendly Support, not only that, The support Really act as Support!!!
and make the problem disappear
Totally amazing man
+ PROS: Greatest support ever provide by hosting company
- CONS: No cons

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

SiteGround is the ABSOLUTELY THE BEST! I moved over from MediaTemple a couple of months ago and I have to say, the customer service, pricing and quality of SiteGround’s services are unparalleled. Thank You!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

their support is responsive and cooperative. much better than other hosting companies i have experienced before.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Always available, and quick complaint resolutions, most of the work they take care of so i believe it’s the best services I’ve found.
Been their customer for 2nd year now.

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.2
Support
10
Features
7
Speed
10
Uptime
10
Value
9

Great support as usual. It’s why I choose Siteground.

Review type: Shared Hosting

Overall review score

Recommended: No

1.0
Support
1
Features
1
Speed
1
Uptime
1
Value
1

So far the service I’ve received isn’t very good at all. Like all sites that think the know everything and every problem a customer might have, you don’t know everything at all. Why don’t you pretend you’re a Dummy and try to navigate your site and see how friendly it is ?! I’m waiting an an email. I’ve spent more than hour on this and all I’m trying to do is pay you money !! Wake up. Why do you have your chat when customer frustration is high. Why now welcome your customers and see if they’re OK first and save us some time – or don’t you care about customers time ?

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Safe & reliable place to host your work, there’s 100% nothing to concern about =)
+ PROS: Support ♥

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Siteground: servizio fantastico ed efficiente!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Siteground support team members are funny, fast and super helpful. I

Review type: Shared Hosting

Overall review score

Recommended: Yes

8.8
Support
10
Features
8
Speed
8
Uptime
10
Value
8

Top notch support for this neophyte! Very pleased with chat assistance.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I have heard so many good things about your support time. but this girl Penka, give her the best chat rep. award. You guys rock and Penka you too. Great support.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Fast! Kris had the answer before I asked he question.
+ PROS: Fast! All the answers, quickly!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Thank’s a lot. It was perfect!

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.8
Support
10
Features
10
Speed
10
Uptime
10
Value
9

Fast help, although the system said there was 12 people ahead of me, the support staff helped me in less than 10 seconds of waiting. The problem I was having was corrected in under 2 minutes and my site was back up after an issue I caused by updating too many items at once.
+ PROS: Great customer service.
- CONS: None

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I’ve had my blog with one hosting company for 4 years and have finally gotten tired of attitudinal techies. I only needed help twice that time and both times it was an exhausting useless experience. My first chat with SiteGround was with Penka and she answered all my questions and was very reassuring. I’m signing up today.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

SiteGround is the best for me I can start small and get as big as I want with all the help I need

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.6
Support
10
Features
9
Speed
9
Uptime
10
Value
10

I have used a lot of hosting providers in the past both managed and unmanaged. siteground is imho the best price/performance you can get in market nowadays…+ PROS: support (best ever encountered)
- CONS: admin problems with upstart, none after that

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.8
Support
10
Features
10
Speed
10
Uptime
10
Value
9

I’ve just signed up with Siteground and so far I have found the support and service to be outstanding. Looking forward to seeing how things progress.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

These guys (and ladies) offer an impressive support! Today I asked if they could point me in the right direction to fix some mistakes I made in the beginning of my Siteground membership. Quite a cumbersome job… The support technician immediately offered to do the task for me. Really impressive! Never had another hosting company proactively help me out like this.
+ PROS: Impeccable and blazing fast support Fast servers Friendly user interface
- CONS: They're not the cheapest hosting company. They don't speak my native language.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

The speed and quality of the technical support supplied by SiteGround is incredibly impressive 😉 ” says, passed in self experience”

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Great support.

Review type: Shared Hosting

Overall review score

Recommended: No

6.2
Support
5
Features
5
Speed
8
Uptime
8
Value
5

Led to believe that my wordpress could be transferred right over, as is.

Found out after signing up it couldn’t be, so my blog no longer worked. Even after installign the same theme etc, didn’t work.

You should make it clear that transferring your wordpress does not mean transferring ‘as is.’ In fact you imply the opposite (though don’t directly say so of course.)

Waste of an evening, happy to get the refund and just wish I could give my domain fees to another company.

Kamen in support was super helpful though, even walking me through a process another rep told me he was not allowed to help me with (trivial as it was.) Hire more Kamen’s and be more upfront with what your transfer service includes/does not include.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I spoke to Ivan today. He was very patient and helpful. I spent 45 minutes talking to him via chat. He answered all my questions very professionally and also made me aware of the savings if I chose an annual package as well as told me of the free domain offer. He overcame every objection and this is a very good skill to have. I read all the other great reviews about your service. The features you offer are amazing in comparison to other hosts. After such a great presales experience, it has re-assured me your service is well worth trying out. As a result of the conversation I had today, I will be signing up for a hosting package today. Ivan is a great asset to your company. Please give him a raise or a promotion or both!

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

My first tech was not really helpful, yet, the opportunity to go to another really improved my experience. He went above and beyond to think creatively and solve a problem that, while huge to me, was very simple to him. I appreciate both my tech and the service he provided.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

As I told him, Nikolay P. is the best Sales representive I have ever meet. He is the definite live helper. Our conversation took nearly 35 mins. and he was with me through buying service and setting features. I’ve already completely love Siteground and it’s Support team. I’m looking forward to work you guys. The most important thing is, you can find a real person whenever you need a help about their services. This is critical important especially about hosting.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I've been with Siteground now for 18 months and they are hands-down the best. They offer the best value and quality Wordpress hosting and the most major thing for me is that their support is amazing. I chat to a real person via text within minutes and they resolve all issues rapidly. The support staff are incredibly helpful and good and I cannot say enough good things about Siteground.

Pros: Amazing support
Great value
Easy to use

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

It became obvious that I was new to hosting and websites, but the team at SiteGround has been great to work with. They have been patient and helped me get my "sea-legs" in this big pool we call the 'net. Their response time to my tickets has been great and every need has been dutifully addressed.

I greatly appreciate their willingness to set up my script installation (free of charge I might add) and their tech support has been great. I am sure that my web-savviness will increase as time moves on, but their help has allowed me to do more than simply sit on the side of the 'net and watch others enjoying the depth of what it has to offer.

Thanks to the team!

Review type: Shared Hosting

Overall review score

Recommended: Yes

7.4
Support
9
Features
7
Speed
6
Uptime
5
Value
10

amazing support by evelin from siteground.guess what he solved all my issue very fast,super

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Quick and fast service .

capricci-home.it

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

So I had been previously website domain hosted at Network Solutions. Our site was hacked because of old Windows servers that had been compromised because of not being updated. After damage control, I searched for another hosting company that wouldn't give me the corporate shrug. Thank my luck, I found SiteGround. They have been so awesome, all the way, in every sense of the word. I subscribe to Hack Alert but even without it I feel confident in their advanced technology and proactive implementation for keeping me safe. Would recommend to everyone. The 24/7 chat support has been a lifesaver!

Pros: Awesome customer support. Never been disappointed or turned away -- these people are the best.

Cons: Can't think of any

the-carmart.com

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.0
Support
9
Features
9
Speed
9
Uptime
9
Value
9

The are the boss :) i'm so happy :)

Pros: Best Hosting :)

Review type: Shared Hosting

Overall review score

Recommended: Yes

8.6
Support
10
Features
7
Speed
8
Uptime
10
Value
8

Very quick and friendly customer support. The chat is convenient. Support guys are quick. Hosting is good. No downtime. Expected load speed is always there.

Pros: Sitegroung helps in complete migration which is not supported by many hosting service provider. Good speed, uptime and support

Cons: Sometimes after sales technical queries are answered a little late.

gomama247.com

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I am not a very technical guy to review hosting properties but it's the best support you can expect from a web hosting company!

foreksimo.com

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Very helpful service, I wouldn't have a website if it wasn't for the people helpers.

Pros: Very helpful and polite
Understanding
explained everything clearly but wasn't patronising

Cons: none

thirdagecentre.org.uk

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I just had a great experience with Valentin, he totally walked me through some website issues and was incredibly patient and helpful! I am very happy that I am hosting my website with SiteGround, I keep getting great service from the people on the other side of the chat box. Keep up the great work!

Pros: It is so helpful to have someone to chat with and to walk you through website issues.

Cons: none so far

storyjacking.com

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Really helpful. Very quick response. Siteground is excellent!

stevefitzmaurice.com.au

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Service as always is excellent

Pros: First class service

Cons: none

etroomscotland.co.uk

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I did some research to find the best hosting company. I'm new at this, have no coding experience and had no idea what to do. I'm very glad i chose SiteGround. It is the very best! Never had the problem. The support team is incredible. Each and every one has helped me with countless doubts and concerns. Hoghly recommended.

Pros: Incredible support

Cons: none

toptravelcostarica.com

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I would highly recommend site ground to any small to mid sized web developers. Well worth the money

Pros: Absolutely no problems. Great support, low cost and well worth the money.

Review type: Shared Hosting

Overall review score

Recommended: Yes

7.6
Support
8
Features
8
Speed
6
Uptime
10
Value
6

Clear answers to my questions, but I did not find the solution I need among your services.
The answers were sometimes slow, but I am still satisfied with the service.
Thank you!

Pros: Links to tutorials, proposed other options

Cons: Siteground does not support our mailing lists system (Mailman)

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Early days with SiteGround as I only just signed up, but so far they have provided me with fantastic pre-sales service, super quick site transfers and awesome after sales support with really quick answers to my questions. I can't really comment on the Uptime yet of course, but site speed seems really good, and I have the best feeling I have ever had about a Hosting Company :)

Pros: Excellent customer service and technical support

Cons: None that I know of

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.8
Support
10
Features
10
Speed
9
Uptime
10
Value
10

Started in electronics 1959, computers 1975, I have only been with SG for a week, and this has to be the best value available on the web today. Hoping to get a bit more speed out of the site with the Cpanel settings, still learning the new Cpanel. Cheers Don...

Pros: Started in electronics 1959, computers 1975, I have only been with SG for a week, and this has to be the best value available on the web today. Hoping to get a bit more speed out of the site with the Cpanel settings, still learning the new Cpanel.

Cons: Ain't any...

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I have not been paid to say this, but so far these guys are great Ervin H lived up to the Site Host Reviews. I have just joined SiteGround, I transfered away from Bluehost due to email, web and support issues. their money back guarantee and support made me confident to sign on for 3 years.
I only ask one thing of Siteground....make the time i spent writing this review worth while.
Looking forward to a great future together.

Scott Brewer CEO - Gena8 Studios

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Excellent customer support.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I always get the best support and customer service with Siteground! Just had a support chat with Penka B. and she easily walked me through some great features of our back end.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Alexander was amazing - he quickly resolved an issue that two others at siteground could not resolve. He took the time to explain the issue and how he resolved it, and then what I would need to do in future if i wanted to replicate or back out the change - Alexander is AWESOME!!!

Pros: Not clear how to interpret the sliders to the right i.e. features/uptime as the don't seem pertinent to the help i needed. but the rest of the experience was great.

Cons: remote control or sharing desktop would be helpful in communicating between customer and siteground agent

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

we are in the early phases of building a new site. SiteGround was recommended to me to support the bandwidth, platform and support we'll need. I spent a few minutes chatting with Stan. He was great. Stan was informative, helpful and frankly, a cool person on the other end of a faceless communication medium...We'll be doing business. :) (as far as the "speed, uptime, value" things below, i checked the maximum, based on the little information that i gave Stan, and his replies....i have every confidence that once we get launched, i'll say the very same. looking forward to a partnership with you guys. thanks!

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.0
Support
10
Features
10
Speed
10
Uptime
10
Value
5

Site-ground are the most professional web hosts I have seen. I have been with my previous host for a decade and they have lost me. The reason - technical support. Site-ground tech support might be hidden away somewhere in eastern Europe, but who cares. They do a brilliant job. On every single occasion they have been patient and helpful. I shall recommend Site-ground to everyone, everywhere.

Pros: Everything - I have spent months building a new website using the SG server as a build platform. On every occasion their response has been immediate and helpful.

Cons: A tad costly - but you do get what you pay for

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Great communication and quick understand the problem and solve it

Pros: Quick, clear, nice, proactive, problem solving

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.4
Support
10
Features
10
Speed
9
Uptime
8
Value
10

I love the support that I get with Siteground. This is the only hosting company that I recommend, not only for the service but the uptime and speed of my wordpress sites. I've been to hostgator, blue host, and GoDaddy. Siteground is better than all of them.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

They are great wtih customer service and replying. I am moving all my sites over to this hosting.

Pros: CUSTOMER SERVICE IS GREAT.

Cons: DO NOT HAVE ONE RIGHT NOW

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I am continually and genuinely surprised by the time and patience that your Support Staff provides. I've been doing this for almost 15 years and this is by far the best Support I have experienced. I am so very glad I made the switch to SiteGround.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

All very good.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Apart from their wonderful hosting features, the best thing about siteground for me is their customer support.
Always so helpful, considerate and the sometimes bend over backwards to accommodate my needs.

Pros: Everything!!! free ssl certificate, speed, customer support, honesty,

Cons: nothing so far

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

simply the best

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I have called upon Sitegrounds tech support many times. They have resolved my issue and their services are wonderful. Their Go Geek package is the best! I highly recommend SiteGround.

Pros: Go Geek Account is the best.
Cpanel options are many and great.
24 hr Tech support is amazingly wonderful
Absolutely the best hosting company I have been with. I highly recommend!

Cons: I have NEVER, had a negative experience with this company. I'm a web designer and have several sites and domains with them. Their services are great. No cons here.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

I have been employed by hosting companies (outsourcers) for over 20 years, and I have yet to find a better web hosting company than SITEGROUND. I have websites hosted elsewhere, by reputable companies, but I have to say SITEGROUND is the best, and most professional available.

Pros: All services are superb !

Cons: None

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Amazing support, i have contacted them twice and they have replied in less than a minute and fixed my problem right then.

Pros: everything

Cons: nothing

Review type: Shared Hosting

Overall review score

Recommended: Yes

9.6
Support
10
Features
9
Speed
10
Uptime
9
Value
10

WOW --- what a helpful team you have SiteGround. I am a complete noob, so naturally my brand new & first site crashed after I made some really simple text changes. I tried to solve the issue myself after one of the team pasted a "How to do it Yourself" link to me.
This did not work, and another team member helped restore my site.
This type of service is SO important for securing a growing customer base.
I will certainly be forwarding my pleasant experience to an international forum where I am a member.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Always have great experience with customer service.

Pros: Awesome customer service.

Cons: A little pricey.

onemontalvo.com

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Excellent customer service and techie help for us newbies!

Pros: Wonderful customer service - thank you!

Cons: None

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

So far I have found SiteGround to be an exceptional hosting provider. It astonishes me how such a good product with fantastic support has such a low price. Very happy customer.

Review type: Shared Hosting

Overall review score

Recommended: Yes

10.0
Support
10
Features
10
Speed
10
Uptime
10
Value
10

Support is unbelievable! I rarely have to wait more than a few minutes before my problems are resolved. I have no hesitation in recommending Siteground to anyone looking to build a website with a company whose attention and support and value for money is unparalleled. I have been with SG for 8 years and know their worth.

Siteground is second to none!

Pros: Support is unbelievable! I rarely have to wait more than a few minutes before my problems are resolved. I have no hesitation in recommending Siteground to anyone looking to build a website with a company whose attention and support and value for money is unparalleled. I have been with SG for 8 years and know their worth.

Cons: I have not experience any cons in all my years with Siteground. They are second to none!

SiteGround Frequently Asked Questions

Does SiteGround Offer Linux and Windows hosting plans?

SiteGround only offers Linux hosting at this time. It does not offer Windows Hosting.

60% Off with our top user-rated host: SiteGround
Need a fast, reliable hosting provider?
60% Off with our top user-rated host: SiteGround