TMDHosting was first started in August 2007 by Peter Darazhanski, a graduate of Rollins College in Winter Park, FL. You can read an exclusive in-depth interview we carried out with Peter, which includes all the exciting things coming up for their company in 2016, here.
TMDHosting are one of our recommended hosting providers, primarily due to their promise to respond to support tickets within 15 minutes, and from our great impressions from the very moment we bought a hosting account with them for testing purposes. So far, based on our readers feedback, the recommendation appears to be justified.
Editor's note: If you are serious about performance, then you may wish to consider their Cloud Hosting (Linux only), which is only a few dollars more, and have all the features plus more described below (review coming soon).
TMDHosting key points
Editor's picks
Recommended
Top considerations
Dynamic Caching, Not EIG Owned, SSD Hosting
Platform
Linux, Windows
Control Panel
cPanel, Plesk
Server Location
Asia, Australia, Europe, US
Developer features
Ruby on Rails
Specialist Plans
Wordpress hosting
Expert Opinion
TMDHosting Shared Hosting Review
TMDHosting Shared Hosting Plans - Standard Linux, WordPress & Windows
Since we first reviewed TMDHosting back in late 2015, they have been busy. They started back then with just some fairly ordinary shared hosting, with an approach to support (10-15 minute response times) that instantly made us take note.
Since then, they now have some great standard hosting, specialist WordPress hosting, and even Windows hosting. What surprises us though, is that they have recently launched some fantastically priced Cloud Hosting (from $5.85) that is definitely worth looking at instead of their great shared hosting.
Their cloud is a fully managed solution that only comes with cPanel, and is more akin to shared hosting accept, that it has all the powerful features of the cloud, such as Data mirroring and separate network, compute and storage clusters. However, this is for another review (coming very soon).
Linux Hosting plans
| Starter | Business | Professional | |
|---|---|---|---|
| SPACE | Unlimited | Unlimited | Unlimited |
| TRANSFER | Unlimited | Unlimited | Unlimited |
| WEBSITES | 1 | Unlimited | Unlimited |
| FREEDOMAIN | Yes | Yes | Yes |
| FREE SSL | No | Yes | Yes - Wildcard |
| Memcache | No | 128 MB | 128 MB |
| CPU | x1 | x2 | x3 |
| Let's Encrypt | No | No | yes |
| SpamExperts | No | No | Yes |
| PRICE | $2.85 | $5.85 | $12.85 |
WordPress Hosting plans
In addition to standard Linux hosting, they advertise specialist WordPress hosting plans. It would appear that these plans are exactly the same as the standard linux plans, because they are optimized for WordPress also.
In particular, they offer memory based caching via memcached, OpCache and PHP 7, as well as some great features such as OpimumCache (Cloudlinux specific caching that caches frequently used files on the server (such as those used by WordPress) only once, rather than for every user).
Social Engine
TMDHosting also offers specialist SocialEngine hosting (social networking platform), which include FB Flash Cache and Memcache to give greater performance. TMDHosting became the exclusive official partner of Social Engine on the 16th November 2015.
Key features:
- SSD Hosting
- 15 support response time
- Free daily backups \ restoration
- SSH Access
- Email Spam Protection by SpamExperts
- Softaculous Auto Installer
- CloudFlare CDN
- Extensive Free website Templates
- Free website transfer from your existing web host
- PHP 7 available
Also, they have a few unique tools that we thought were pretty good (which can be accessed from within cPanel):
- Permissions fix tool — Easily fix incorrect file permissions.
- Magento & Dolphin Optimize — Optimizes database for better performance
- Password Reset Tool — Easily reset your password for your content management systems, such as WordPress.
CloudLinux
TMDHosting uses CloudLinux alongside cPanel. This increases performance in many ways:
- Increased stability — Each user is isolated in their own Lightweight Virtualized Environment (LVE) and given a predetermined amount of resource. What this means is that one user can't cause other users to slow down due to resource hogging, or a poorly designed script.
- Increased security — CloudLinux comes with CageFS, which is a virtualized peruser file system that uniquely encapsulates each account, preventing users from seeing each other and viewing sensitive information. Also, CageFS adds another layer of security to the server by preventing most of the privilege escalation and information disclosure attacks.
Transparent Resources
While some hosts will hide the amount of resources made available (note these are shared resources), TMDHosting displays the available resources for your account within the sidebar of the cPanel. Also you can access detailed graphs of your usage over time. This can help troubleshoot resource usage issues, and give you some indication when you might need to upgrade to one of their VPS or Cloud hosting plans.
The statistics (not all web hosts make them available) have to be one of our favorite things about Cloud Linux, especially with "Unlimited Hosts". There should not be any surprises about using too many resources, which in many cases can occur due to a specific WordPress plugin, or bots (malicious or otherwise) visiting your website.
cPanel Control Panel
They use the most popular web hosting control panel, cPanel. This is our personal favorite control panel for Linux hosting. That being said, they have disabled the full backup option that would make it easy (automatic transfer) to transfer your website to another host if you wanted to.
The reasoning given is due to the high load on the servers that a large backup can cause. While disappointing, some of our other top hosts do the same, so understandable.
You can read more about cPanel here.
Windows Hosting plans
Their windows plans use the Plesk Control Panel (you cannot use cPanel on Windows, and Plesk is what we would recommend). They use Windows Server 2012 R2 & Microsoft SQL server.
TMDHosting are one of our recommended providers, and perform highly amongst our readers. Due to lack of decent Windows Hosting providers, they are currently one of the very few we would highly recommend.
| Starter | Business | Professional | |
|---|---|---|---|
| SPACE | Unlimited | Unlimited | Unlimited |
| TRANSFER | Unlimited | Unlimited | Unlimited |
| WEBSITES | 6 | Unlimited | Unlimited |
| Dedicated App Pools | 6 | Unlimited | Unlimited |
| FREEDOMAIN | Yes | Yes | Yes |
| CPU | x1 | x2 | x3 |
| Let's Encrypt | Yes | Yes | yes |
| SpamExperts | 6 | 12 | Unlimited |
| PRICE | $3.99 | $5.99 | $11.99 |
A Look at the Client Area
The TMDHosting client area boasts a smart modern theme, with we believe WHMCS used for the underlying platform. WHMCS is a secure, and well-maintained system which is used by many web hosting providers, and as such you may be instantly familiar with it.
You can see a quick video walk-through of their client area below:
TMDHosting Addons
Unfortunately, the add-ons offered by TMDHosting are a bit of a mixed bag. Some are excellent value (i.e. their dedicated IP \ third party SSL installation service) while others we do not like (i.e. Google Services, website Submission) as they are not required (perhaps we will write an article about this later). You can order the add-ons from within the client area.
Here is a list of "some" of the main add-ons offered:
Addons
- Add-on slot ($25 per year) — Each add-on slot allows a single additional website to be hosted within your existing cPanel account.
- Dedicated IP ($25 per year) — This is an excellent price for a dedicated IP.
- GoMobi Mobile Sitebuilde r ($59.40 per year) — A third party service that lets you create mobile websites quickly and easily.
- Your own DNS Servers ($45 per year) — CBrand your internet presence by having your own DNS servers, such as ns1.yourdomain.com and ns2.yourdomain.com. (this feature requires that you have a TMDHosting registered domain name).
SSL & Security
- Domain privacy (ID Protect) ($9.99 per year) — This hides your WhoIs information for your domain.
- GlobalSign 256 bit SSL Certificate ($69 per year) \ GlobalSign 256 bit Wildcard SSL Certificate ($179 per year) — GlobalSign SSL's are a little more expensive than Comodo SSL certificates. You may want to research the differences before purchasing and perhaps buy a cheaper one from elsewhere.
- Personal Daily Backup ($35 per year) — They will store up to 7 copies of your website. Personally, we would choose a third party solution such as VaultPress, so your data is stored away from your web host. TMDHosting do take daily backups for free, but the number of copies is limited.
- Security Audit ($45 one-off) — TMDHosting will review your website and its plugins, modules, etc. and prepare a detailed report, listing all the "weak" elements or any threats that may lead to future compromising.
- SSL Installation + Dedicated IP (does not include the certificate) ($40 one-time) — If you need an SSL certificate, we highly recommend using this add-on and buying the SSL Certificate via Namecheap, rather than purchasing the SSL certificate directly through TMDHosting. This is great value.
SEO
All the following services we are not keen on:
- Sitemap Generation ($9.99 one-time) — We don't know why you would use this over a free solution like Yoast SEO (or equivalent for other platforms).
- Basic SEO ($39 one-time) — This does similar things to Yoast SEO, but also submits your URLs to search engines. This makes us cringe, and would advise you avoid.
- SEO for Blogs ($49 one-time) — No information is given about this, but we suggest you avoid.
- Advanced SEO ($99 one-time) — This one advertises sending hundreds of low quality bookmarking backlinks to your website. This is against Google Guidelines, and is likely to get your website penalized. Most definitely avoid this.
- All-in-one SEO ($149 on-time) — This includes all the above, plus Google Analytics integration. Same Black Hat SEO techniques and should be avoided at all cost.
Google Services
- Google Apps Configuration ($19 one-time) — This helps integrate Google services with your domain. Many hosts will assist you with for free and indeed offer a cPanel wizard so you can set this up yourself. That being said, if you want everything taken care of, $19 is not bad for specialist help with this.
- Google webmaster Account and website Verification ($15.99 one-time) — There are plenty of tutorials around that will help you do this for free.
- Google Analytics Integration ($15.99 one-time) — There are plenty of tutorials around that will help you do this for free.
Speedtests
We tested the hosting using our standard install and utilizing our standard W3 Total Cache Settings (where we have tested other web hosts, you can directly compare the speeds). While the speeds were good, they didn't break any records. You should have in mind that this is a non-optimized theme with PHP generated stylesheets. We use this as it allows any differences in hosting speeds to be amplified. Your website may or may not be faster.
No Optimizations
Optimized with W3 Total Cache
For comparison, our top host SiteGround loaded the test website in just 0.536 seconds.
Helpful + Fast Support
TMDHosting advertises a response to your support ticket within 15 minutes. We suspect that more complicated matters may take longer for full resolution, even though the initial response would come within the 15-minute time frame, which is understandable.
During our tests (They were unaware of our tests while writing our TMDHosting Review), we opened three tickets. Two were simple questions related to their service so easy to respond to.
The third ticket was an actual error we encountered after changing PHP to version 5.5. This was a fundamental error where they did not set default extensions within the CloudLinux settings, although their ticket would imply that we needed to click the "use default extensions" button.
The error message: "Your PHP installation appears to be missing the MySQL extension that is required by WordPress."
We filed a "website Down" ticket for this and got a full resolution, along with full explanation in just 2 minutes! For this, we must show the full screenshot, as we were impressed:
Data centers
TMDHosting currently have five different data center, four in the United States and one in Amsterdam in Europe:
- Chicago, Illinois
- Elk Grove, Illinois
- Phoenix, Arizona
- Houston, Texas
- Amsterdam, Europe
For their data center partner they use SingleHop. SingleHop is one of our favorite data center companies, who we know from extensive experience are incredibly reliable.
Uptime
As you can imagine, with TMDHosting using SingleHop as their data center partner there are virtually no complaints around the web about downtime \ servers being offline.
Value
At just $2.95 with our offer when you sign up for three years, TMDHosting is incredible value. The level of support provided is among the best in the hosting industry, and we would even go as far as the best we have seen, mainly due to the willingness to help without charging additional fees.
The only concern is that their VPS and Cloud plans seem a little overpriced for the amount of resources allocated. While we do not advocate budget hosting and think you get what you pay for, we believe they could easily double their RAM allocations at the pricing points they have set.
Refund Policy
TMDHosting currently has a 60-day money back guarantee. If you wish to take advantage of this, you will need to cancel your account from within the account area, and then open a billing ticket. Your money should arrive within a couple of days.
As the final part of our test, we initiated a refund for our test account. A representative from TMDHosting contacted us to see if they could assist \ determine the reason for canceling. After confirming we wanted the account canceled and a refund, they were happy to process the request.
TMDHosting Shared Hosting Review
Editor's Expert Opinion
Would we recommend them? Yes, most definitely.
In an unusual step, we made them one of our recommended hosting providers after writing this TMDHosting Review with very little user feedback. As a result, if you do host with them, or are intending to try them out, we would appreciate your views.
Our recommendation has been made from personal testing of their "Amazing package", several tests of their support services (yes, they managed resolution of all our tickets within 15 minutes) as well as scouring other forums and social media for any hints of bad service \ downtimes.
When we started testing we had in our minds that we might be recommending them, so we have been a little more "harsh" \ "picky" about their services than some of our other older reviews. You should not let that necessarily phase you, as they still made it to our recommended list.
Feel free to check out the User TMDHosting Reviews at the end of this article.
TMDHosting Frequently Asked Questions
TMDHosting only offers Linux hosting at this time. It does not provide Windows Hosting.
For security purposes, TMDHosting has strict requirements before you are allowed SSH access. You will need to follow the instructions here, which include sending a scanned copy of your ID, specifying an IP address from which you wish to access from, as well as give a reason for needing access.
Yes, they do several things to ensure spam is kept to a minimum.
Firstly, have a special spam monitoring system that reports if an email address is blacklisted by a spam house authority.
Secondly, they have Spamassassin installed on their servers. You can read our detailed tutorial on how to configure this here.
Yes, TMDHosting even offers the new PHP 7.
From our own experience, the account was setup within a minute or two. Immediately after placing the order we were able to log into the client area with the login details specified during signup.
No, they only offer the standard CloudFlare packages. You can setup CloudFlare either through the cPanel wizard, or set it up directly.
What people are saying
Find out what people are saying about TMDHosting below, or alternatively, if you have experience with them yourself, feel free to leave your review.
greg
Review type: Shared Hosting
Overall review score
Recommended: No
Most of those reviews are juts made up, TMDhosting is one of the worst ever I ve had to deal with, everything perfect till you pay, then you are just a spacegoat and once you try to claim a refund they pop up a malicious line in their TOS that hostiong plan you ve chose is not entitled for a refund. Stay away, 12 hours no reply to tickets for simple answers/
Jeremy
Review type: Shared Hosting
Overall review score
Recommended: No
I purchased their business plan and immediately had problems galore. It included a domain name, which was nice. It also included an SSL, though I haven't had the chance to activate it. Honestly, the service has been so pathetic that I'm regretting it within a few hours of purchasing. They can't even keep the domain I got through them online and it only shows their content. What I mean is that the page they designed won't even show up. Their control panel is completely inaccessible after a very brief period of working. Their support staff somehow doesn't understand what it means when someone tells them that the cpanel will not load. I have 250 mb/s internet which is working perfectly. Every other site I go to works great. Every single TMD related product is either really slow or doesn't work at all. After reading these reviews, I'm inclined to believe most of them were planted. Don't get this service. I had better luck with iPage and they are rated way lower and I wouldn't even recommend iPage. It's just another service that's great on paper and downright awful in practice.
Muhammad Shahid
Review type: Shared Hosting
Overall review score
Recommended: Yes
TmdHosting is the best hosting in the world.
imran
Review type: Shared Hosting
Overall review score
Recommended: Yes
You guys are amazing!
helped me EVERY step of the way. I had help from Nicole Pierce and she was faultless..!
She knew everything and never left me hold.....FAST ACCURATE and PROFESSIONAL x
Robert Brooks
Review type: Shared Hosting
Overall review score
Recommended: Yes
TMDHosting is one of the most stable, reliable and affordable hosting providers these days. I have recently moved to TMD from bluehost and the service is amazing. Starting from the smooth and fast transfer of my website, which was completed in 2 hours. The support which they provide includes free application and module installations which is rare!!! and this has been helpful to me.
Ronald Sandifer
Review type: Shared Hosting
Overall review score
Recommended: Yes
My website doityourselfcarts.com is hosted with TMD for 4 months and the overall experience is perfect. They have real support team and not robots, who will assist you but also explain you everything. Very helpful and thanks to Frank, I have achieved so much things that other hosting companies would not even read my requests. I am now in process of moving all my hosting accounts to TMD. My rating is 5/5. Thank you
Bruce Collins
Review type: Shared Hosting
Overall review score
Recommended: Yes
If you need great hosting provider, choose TMD. Overall experience is excellent, the speed of website is great, they are offering SSL certificate. On the top of everything, their support team is the best I have dealt with (I am using web hosting for 9 years). Thank you TMD hosting, you are the best!
Lloyd K. Christie
Review type: Shared Hosting
Overall review score
Recommended: Yes
First of all, I was impressed by the price of the shared hosting which TMD offers. Their cheapest package is only 45$ which includes domain (as long as you are using their hosting). Another thing which I like is the level of their support, as they will assist you with almost all requests within a few minutes or so -- this is the part where I had bad experience with other hosting providers. A++++ is my overall rating!
Shanell Johnson
Review type: Shared Hosting
Overall review score
Recommended: Yes
I have been using tmdhosting for 2 years and I am very satisfied with the support which they provide. The overall speed of my website is excellent. Thanks to Ned as he helped me a lot in the past few days in order to restore normal functionality of my website. Thanks TMD
Denise Garner
Review type: Shared Hosting
Overall review score
Recommended: Yes
TMD is great they have assisted me with transferring 6 of my websites, I am very satisfied with TMD and my websites are loading much faster than with hostgator.. also they provided me with free ssl certificate. Thanks
James Henley
Review type: Shared Hosting
Overall review score
Recommended: Yes
I have been so happy with TMD. They really are the best for support. I also feel like I get a lot of bang for my buck. I've been with them since 2014 and will never use anyone else. My customers and I (I'm a web developer) have always been extremely satisfied with the services and all interactions with the company.
Paul M. Miles
Review type: Shared Hosting
Overall review score
Recommended: Yes
I am a new customer to TMDHOsting and I have recently purchased my hosting plan with them. Believe me, they are the best hosting provider. My GTMetrix Score is also improved since I am hosted with them. The uptime and the server speed are excellet + they provide free SSL!
Nelson Sears
Review type: Shared Hosting
Overall review score
Recommended: Yes
I've been with TMDHosting for quite a few years. I was with two other hosting companies before I chose TMD and had nothing but problems especially with godaddy, they were the worst. Since I've been with InMotionHosting everything has been great, I've even set up other small businesses and non-profits with them. They have a serious number of hosting options and their tech support is stellar. I definitely don't plan on switching any time soon.
James Gibson
Review type: Shared Hosting
Overall review score
Recommended: Yes
Great tools, it is very helpful for blog. I am very happy that i have found this website. Very happy with their service too. I will use them again for my new business.
Robert Williams
Review type: Shared Hosting
Overall review score
Recommended: Yes
We signed up for a VPS account with TMD a couple of months ago and I must say they are one of the best services in the industry. I have worked with a few other companies but no one comes close to the professionalism of the TMD staff. They are very prompt in resolving issues and go to any length to meet customer needs. The word 'No' is probably not in their dictionary. Whatever be your requirement, except for ordering pizza, all you get is "Sure, I can help you with that" and that puts a smile on your face.
Joy Rhodes
Review type: Shared Hosting
Overall review score
Recommended: Yes
I am impressed by the quality of their support: they responded almost immediately (within minutes) to all my support requests and the support personnel was always helpful and knowledgeable.
William Payne
Review type: Shared Hosting
Overall review score
Recommended: Yes
I am using TMD as my main hosting provider since June this year. I have been recommended to move my website from my friend who is hosted at TMD for a year or so. The migration to TMD was very good as take care of the whole process, including the migration of my emails and databases. They have also changed the nameservers for my domains as I have requested so. In the past few months, the position of my website on google is increased and this could be the reason as my website is faster now. In the next few days, all my hosting packages will be moved to tmd. Overall, excellent experience with a real customer-care support.
Damon
Review type: Shared Hosting
Overall review score
Recommended: Yes
I do not review online companies however TMD is an exception!!! From day 1 I was impressed with their friendly staff which has assisted me with transferring the website which I already have and starting a new one later. Special thanks to John who was so patient with a guy like me. Keep up TMD!!!
+ PROS: cheap, fast support, great speed
Billy A.
Review type: Shared Hosting
Overall review score
Recommended: Yes
I´m working over internet since 2008 and i´d worked with all the service providers you can imagine (the biggest and those who invest tons of millions in advertising) but all those companies are light years behind of TMD.
If i could give TMD 10 stars for their work… i would give them 20 stars!
+ PROS: They are not just a services provider, they are a real business partner. If you have a problem with your account (no matter what) talk with them, they will take care. Nobody else do that on the internet.
- CONS: The whole service is so outstanding that you really don´t have how to compare it. There´s no competition for TMD.
Elli
Review type: Shared Hosting
Overall review score
Recommended: No
So far, not so good. Unauthorized “alpha” credit card charged me when just looking around at options. Have to go through laborious ticket process to address. As other reviewers noted, the only live people you can speak with are singularly sales-focused. Tech support is only via tickets and even in complicated matters you must type out all your concerns blindly. Also tech support closed my ticket despite it not being resolved, then ignored my replies saying “help”! I had to open another ticket to get their attention. Plus the Weebly themes offered in the “Amazing” package are dismally limited to a few dozen and you are forced to have TMD and Weebly displayed prominently on your homepage as if you are utilizing a free service.
Jane
Review type: Shared Hosting
Overall review score
Recommended: Yes
Actually those guy are great! Everything you need it served to you instantly. Powerful server, great support team.
Kim J Malcom
Review type: Shared Hosting
Overall review score
Recommended: Yes
As a beginner in the website’s world, I have bought my hosting package few days ago and TMD has assisted me with the setup of my application. Moreover, their support team has installed me the theme which I purchased (the installation fee from developers was 50$) and TMD installed it for free in 15 minutes. Thank you so much for your excellent support.
Mr. Kelly Lee
Review type: Shared Hosting
Overall review score
Recommended: Yes
Excellent provider, with a great support and speed of my website has increased. Thank you for the support you have provided, I think I have found my hosting provider for lifetime.
Jason Rickson
Review type: Shared Hosting
Overall review score
Recommended: Yes
Excellent hosting, super fast servers and great support. They have helped me a lot on the very same beginning. Thanks
+ PROS: pricing support fast servers
Joao Miguel
Review type: Shared Hosting
Overall review score
Recommended: Yes
extremely I am grateful for the excellent work of support staff , quick responses and clearly.
Alexander
Review type: Shared Hosting
Overall review score
Recommended: Yes
TMDHosting are reliable and correct hosting provider. I recommend them to all who want a fast website and lightning service.
Pros: 1. Very fast and competent support
2. Lightning speed hosting
3. Exellent price
4. Great discounts
Dissappointed Customer
Review type: Shared Hosting
Overall review score
Recommended: No
Terrible company. We have been subject to the loss of tens of thousands in sales by having our e-commerce site hosted through their servers. Outages have been plenty, all with claims that there is no problem. Today someone did something negligent in backing up data there and has caused an outage for some of their customers. After 4 tickets, and 1.5 hours of waiting they finally tell us what is going on, and 2.5 hours later still no reply on how long it will be out for. You can not get these people on the phone or to call you unless its to give them money, otherwise its tough $hit.
Cons: Can not get any real help in a timely manner.
Acyka
Review type: Shared Hosting
Overall review score
Recommended: Yes
When a people offer good services, you will love everything about them.
Pros: I can't write enough what I experienced with the giunus support team.I wonder if they sleep at all.They even help you solve your own on your scripts and even the one done by your developer.With TMDHost,I sleep well.Not exaggeration, they are tested and confirmed. Ian and his crew are giunus you end up loving.
Andres Alvarez
Review type: Shared Hosting
Overall review score
Recommended: Yes
I highly recommend them most of the comments before dosent have so much experience with other hosting, i have tried 1and1 hosting, godaddy, ipage, bluehost and many more, i been doing websites for over 7 years, the support is excellent and if you are looking for a great hosting for affordable price they are the ones, you wont find anything like them.
Pros: excellent support, price and more
Cons: ITS TO GOOD THAT YOU DONT WANNA TELL ANYONE...
Subhan
Review type: Shared Hosting
Overall review score
Recommended: Yes
In 2011 I was using TMD hosting but in 2012 I migrated all my accounts into Blue Host because at that time I thought BlueHost is much better than TMD Host. But in 2015 I switched back all my accounts to TMD bacause BlueHost uptime server and suppor is terrible.
Al I can say that TMD is much better than Blue Host in terms of Support, Server Speed and Uptime.
The support team of TMD is very responsive and very skilled about server. The solve my problem in very short time, just in a couple of minutes.
Thank You
Keith Johnson
Review type: Shared Hosting
Overall review score
Recommended: Yes
New customer to TMDHosting. I've used many other providers in the past and I am VERY pleased with their attentive and speedy Support. I've initiated a few Support Tickets to work through a few setup/install issues I've had with a couple of eCommerce scripts. They have promptly replied to each request and supplied answers and/or fixes within a very few minutes. Kudos to all of their Customer Support and Technical Experts for providing wonderful Customer Service.
John Van Hulst
Review type: Shared Hosting
Overall review score
Recommended: Yes
Awesome service, Always.......That sums it up in a nutshell.
Steve M
Review type: Shared Hosting
Overall review score
Recommended: Yes
Over the years I have used numerous hosting companies, none of them provide the outstanding Service, Support and value that TMD Hosting provides. Their highly trained technical team are very friendly, supportive, communicate well and keep you updated on any problems you may encounter. Nothing is too much trouble for them, they are always willing to go the extra mile for you total satisfaction
Pros: First class reliable service
Excellent support,
Available 24/7 365 days a year
Very competitive price
A pleasure to work with
Herbert
Review type: Shared Hosting
Overall review score
Recommended: Yes
I just started with them last week and my general impression is that they are rather unethical regarding marketing. They try to sell you domain privacy and all that stuff; in one occasion, when they misconfigured my plan, the chat girl tried to *sell* me the solution, instead of just repairing it. Be careful with the chat, it is exclusively sales-oriented. Support guys do not have chat.
However, the support is excellent, superb, wonderful. The bad news is that you need it a lot, because they are a total disaster setting up things and you must check everything they do. I have had many headaches during the process, despite the migration itself was painless (they asked me for my old hosting credentials and they carry out all the process for free in a couple of hours).
Now, after some days, things are going on, with no need of contacting the support, but the initial setup was a total nightmare.
The user interface is very flawy and full of nasty self-promotional "buy this, buy that". On the bottom you can find the cPanel access.
The performance of the server is quite good, that is a good point for them. The cPanel features are few and poor, however, and I do not see those real-time monitoring graphs anywhere.
But I still think they sound out new customer making things not-exactly-as-expected in order to get some more bucks. So beware of the dark side!
Pros: Support is excellent. Good server performance.
Cons: Terrible setup. Few features. Rather expensive. Unethical traits.
Horace Randall
Review type: Shared Hosting
Overall review score
Recommended: Yes
Out standing service.
Clodoaldo Prado
Review type: Shared Hosting
Overall review score
Recommended: Yes
Tdm Hosting support team is just amazing! They were always there when needed, and we were impressed with their attention and quick support.
They even helped us with website issues note related to the actual hosting. Very good.
Martin Camacho
Review type: Shared Hosting
Overall review score
Recommended: Yes
Excellent team who guided us through the whole process of signing up and transferring our website to them. Our social website is running perfectly.
Jade Elizabeth
Review type: Shared Hosting
Overall review score
Recommended: Yes
TMD were really great, with support response times really fast. Support is friendly and you can expect a response within 15 mins! The only time I had to wait was for billing.
